Associate Product Manager

Department for Work and Pensions

Apply before 11:55 pm on Thursday 26th May 2022



Reference number



£35,310 - £40,666


Senior Executive Officer

Contract type


Business area

DWP - Digital

Type of role

Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



This role will be based in Blackpool, Manchester or Sheffield. Please find further information on the Corporate hub locations here.


Are you interested in forging a career in product management?

Do you have a passion for building and delivering user centred, value driven products?

If so, this role could be for you!

We are looking for an associate product manager who is keen to learn and grow their product management skills with us at DWP.

We would welcome applications from people who are motivated by doing the right thing for the end user and are enthused by using evidence to make the right decision. You must be keen to invest in your own development and be able to lead with confidence.

We would expect you to have awareness of the skills needed to be a Product Manager and display some of them. We need you to be prepared to invest in your own development to mature your skills and knowledge in product management and be able to join and contribute to community and practice events.

Job description

As an Associate Product Manager you will:

• Manage subsets of features of a product.

• Use your growing knowledge of user needs and goals to frame problems, make evidenced based decisions and set priorities.

• Learn product management techniques and thought processes whilst being fully supported by a more senior Product Manager.

• Form the vision for the product and engage with teams and stakeholders in the development and iteration of that vision over time.

• Define the minimum viable product and work with the team to agree candidates for release, define the roadmap and communicate progress to stakeholders and users.

• Ensure Lifecycle Management by iterating and maintaining a product over time to continuously meet user needs and drive value.

• Manage a product backlog by creating and continuously refining the list of prioritised backlog items.

• Align your product to the strategy of DWP.

• Be the user and act as the voice of the user when making evidenced decisions.

• Be able to work in a fast paced, evolving environment and utilise an iterative method and flexible approach to enable rapid delivery.

• Make evidenced based decisions using data and analytics gleaned from the product.

• Be able to challenge where needed with supporting evidence.

• Prioritise and manage the component/feature backlog through a range of techniques to maximise value and return on investment.

• Identify and communicate user needs through the creation of backlog items (user stories) representing users and other stakeholders at team meetings such as planning and review sessions.

• Champion the component/feature within the feature team and wider business, engaging with stakeholders throughout.

• Support the Product Manager in setting and defining product goals as well as managing stakeholders and communicating product strategy.

• Provide information and advice and recommend a course of action based on research and analysis of reliable data.

• Continue to learn and support in developing training for new features and releases.


The responsibilities are outlined in the job description above.

If you would like to learn more about the role, please contact

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• An employer pension contribution of up to 27%
• A generous annual leave allowance

Salary Information

Salary for this role is from £35,310 (Band min) to £40,666 (Band max).

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement up to 750 words.

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Works well with stakeholders and build relationships to gain buy-in and maintain good collaboration across areas within the business.
• Takes into account different individual needs, views and ideas, championing inclusion and equality of opportunity for all.
• Understands the strategic drivers for your area of work and align activities to contribute to wider organisational priorities.
• Contributes to delivering high quality outcomes that meet the users’ needs and provide value for money and the product.
• Identifies risks and resolves issues efficiently through prioritisation and iterative development of a product.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.

For Hints and Tips on completing your application visit our blog Getting Hired at DWP Digital .

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.

Important Information

• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following experiences:

• Works well with stakeholders and build relationships to gain buy-in and maintain good collaboration across areas within the business.
• Takes into account different individual needs, views and ideas, championing inclusion and equality of opportunity for all.
• Understands the strategic drivers for your area of work and align activities to contribute to wider organisational priorities.
• Contributes to delivering high quality outcomes that meet the users’ needs and provide value for money and the product.
• Identifies risks and resolves issues efficiently through prioritisation and iterative development of a product.

You will be asked to do a short (5 -10 minutes) presentation on a specific topic. Further details will be provided to candidates invited to interview.

Interviews will take place from early June.

Other information:

A reserve list may be held for a period of 6 months from which further appointments can be made.

Reserve list candidates will be posted in merit order by location.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Dani Gulam
  • Email :

Recruitment team :

  • Email :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission here to visit Civil Service Commission.

Share this page