City of Westminster, London, SW1A 2BQ
About the job
HM Revenue & Customs (HMRC) is one of the largest government departments and one of the UK’s biggest organisations. HMRC collect around £540 billion a year in revenue from 50 million individual customers and five million businesses across the UK. As part of HMRC’s continued drive to increase tax compliance to narrow the £36 billion tax gap, HMRC have embarked on a major transformational programme to redirect more of its people and resources to compliance activities, modernising systems and re-engineering processes to become more customer-orientated. By 2020 HMRC will be one of the most digitally advanced tax administrations anywhere in the world. With one of the largest and most complex IT estates in the country, the scale and complexity of some of HMRC’s programmes is unrivalled and will make a huge difference not just to the government but ultimately to the UK as a whole.
HMRC is looking to recruit a new Director General (DG) Chief Digital Information Officer (CDIO). This is a substantial and challenging role with significant involvement in the Government’s digital agenda as well as leading on HMRC’s digital strategy. The CDIO will shape and transform the way HMRC work - developing the capability to provide better online services to the taxpayer and customer to achieve faster and more effective models of delivery at optimal cost. The role requires the ability to engage and lead people as well as position HMRC in the cross government agenda playing a full role across Whitehall and supporting smaller government departments. The CDIO will lead the 2200 people strong department and manage an expenditure of more than £800million.
The candidate for the role will bring a proven track record of successfully leading a large-scale IT division with extensive experience and professional capabilities, including high level digital strategy expertise gained from a multi-channel business. S/he will possess Board level leadership experience of driving an extensive and challenging change programme across large, complex and multi-functional private or public sector organisations. S/he will be a successful manager of complex multi-location teams and be able to work within a rapidly evolving environment. S/he will have proven ability to challenge, influence and debate as is befitting of a Director-General level role. Experience likely to be drawn from a previous CIO role (or equivalent) in similar large, complex and multidimensional organisation.
HM Revenue & Customs has retained Russell Reynolds Associates to assist with this appointment. For further information on the role and application process please view the candidate pack at the bottom of this page or visit www.rraresponses.com
Things you need to know
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting
Selection process details
Feedback will only be provided if you attend an interview or assessment.
Candidates in their probationary period are not eligible to apply for vacancies within this department.
Working for the Civil Service
The Civil Service Code
sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.
Apply and further information
Contact point for applicants
For further information on the role and application process please view the candidate pack at the bottom of this page or visit www.rraresponses.com
Please send completed applications to email@example.com
Sift/interview dates and location
The provisional timetable for the competition is:
Long-list meeting w/c 15 May 2017
Short List Meeting w/c 5 June 2017
Assessments/Staff Engagement Exercise w/c 12 and 19 June 2017
Final Interviews w/c 26 June 2017
Interviews will be held at 100 Parliament Street, London, SW1A 2BQ.
Existing Civil Servants will be appointed in line with the normal Civil Service pay rules.