Base Operations Action Officer

Ministry of Defence

Apply before 11:55 pm on Monday 7th February 2022


Reference number





Administrative Officer
Band E1

Contract type


Business area

MOD - Air

Type of role

Administration / Corporate Support

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



RAF Menwith Hill, Harrogate

About the job


RAF Menwith Hill is a captivating and unusually multifaceted environment, and an integral part of the U.S. DoD world-wide Defence communications network, and provides intelligence support for UK, U.S. and allied interests. Change and the ability to adapt, is the order of the day, every day. The Base Operations organisation provides facilities and logistics services that sustain both mission and customer requirement for all who work at or visit the site, pursuing excellence in customer satisfaction every day.
The position requires a flexible, upbeat, self-motivated, and congenial individual who anticipates change and works well in a service environment that is dual-national, and multi-organisational.

This position is advertised at 37 hours per week

Job description

The position is located within the Action Team in Base Operations, and is responsible for activities including the composition of executive level briefings for site leadership, management of site-wide actions from multiple two (2) separate agencies ensuring evaluation of assigned actions (drafting and reviewing responses and clarifying where necessary) and synthesising information for a combined organisation-wide answer, and serves as the interpersonal front-of-office focal point for specific administrative issues. The Action Officer will be expected to act as coordinator for all Base Operations Chief Base Operations and D/Chief Base Operations visitors, including distinguished visitors, preparing and coordinating agendas, arranging suitable venues and ensuring availability of required support equipment where necessary. Approves Security briefings for all new Base Operations starters regardless of Agency affiliation.

The billet also exists to respond to needs and finds opportunities for proactive engagement to perpetuate and help others sustain mission function and goals, through strong communication (via telephone, e-mail, and other applications) and interpersonal skills in order to optimally represent Base Operations organisation here at site.


Create and maintain records, forms, logs, databases, calendars and other tracking systems in accordance with applicable regulations. The incumbent will be required to use sound logic and analysis to identify the strengths and weakness of different approaches, and weigh the costs and benefits of potential actions and decisions. This will aid in the delivery of making sound and timely decisions, and in understanding the impact and implications of their decisions.

Organisational skills are paramount. The candidate will need to utilise resources effectively and efficiently and be able to orchestrate multiple activities simultaneously to accomplish work.
Provide timely and accurate responses to requests for assistance, information, products and services, through use basic office resources, such as e-mail, web browsers, word processors, and presentation graphics, as well as face to face interactions. Use of office equipment other than computers and printers, such as copiers, scanners, and telecommunications equipment will also be a vital skill.
Management will also look for this billet to help or assist co-workers, superiors/leadership, or other employees as/when needed.
A full job description is attached.


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Seeing the Big Picture
  • Making Effective Decisions
  • Working Together
  • Delivering at Pace


We are passionate about delivering great things for our customers, but we also know you will have a life outside work; we respect your priorities and our industry leading flexible working practices will give you real freedom to balance work and life.
We employ hardworking people who challenge and guide each other. At the Ministry of Defence you will work within a highly capable team who will support you to develop your skills, knowledge and experience.
. Learning and development tailored to your role.
. A culture encouraging inclusion and diversity.
. Flexible working options - upon completion of 6 months service.
. 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service.
. In addition to 8 public holidays per year a further day's leave for HM The Queens birthday.
. Special paid leave to volunteer up to 6 days a year.
. Enhanced maternity, paternity and adoption leave.
. Highly driven pension scheme
. Free car parking.
. May have access to on site Gym and Limited transportation from Harrogate town centre to base.

The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six month probation period.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Please note: Expenses incurred for travel to interviews will not be reimbursed.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at

MOD Recruitment Satisfaction Survey we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
This vacancy is part of the A Great Place to Work for Veterans initiative Making-the-civil-service-a-great-place-to-work-for-veterans

This Vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Candidates will be required to provide CV details to include: job history;qualification details and previous skills and experience.

Candidates will be required to provide a statement of suitability of no more than 500 words. Please provide experience relevant to the role.

Successful candidates will be invited to a behaviours based interview.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Lloyd Acornley
Email :
Telephone :  01423 844626
Recruitment team :
Email :

Further information

Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.

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