As a Lead User Researcher, you will oversee all user research activity across the DDaT directorate, co-ordinating and prioritising the work across multiple teams. You will have responsibility for identifying and defining best practices and assuring best practice is upheld by the whole user research practice. You will also actively encourage, facilitate and demonstrate sharing of insights and best practices within the practice and wider organisation.
Within your role, you will champion and support the adoption of a wide range of key user research methods and analysis techniques in order to support the directorate in making informed decisions based on evidence-based user needs. Collaborating with the Head of User Research and the user research community, you will help to develop and assure good user research practice and promote a user-centred approach with senior stakeholders and ensure user needs are balanced with business goals within your workstreams.
To meet the requirements of this role, you have demonstrable experience on advising on the application of appropriate user research methods across different life cycle phases, as well as extensive hands-on experience in applying these methods. You have experience of understanding organisational strategy and objectives, setting direction and experience of aligning user research activity to this across multiple team and.establishing an effective user-centred design culture within an organisation.
You are a influential leader who has the ability to build and nurture strong working relationships with key stakeholders and can influence at an organisational level through evidence based complex decision making, whilst managing multiple deadlines and responding to changing priorities.
In addition, you have extensive experience of line managing, coaching and mentoring other user researchers and your expertise will be integral to guiding user researchers to develop as researchers in a 1:1 context as well as through the community of practice.
For more information about the job, please see the attached candidate pack.
Please be advised that HM Land Registry does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.
We have offices all over the UK and you will need to be based near one of them. This role will be mostly home based with occasional travel to the office depending on business needs.
Where an individual taking up the responsibility will be based in Swansea Office, the ability to speak Welsh is desirable.
The Digital, Data and Technology Directorate is the in-house IT division for HMLR. We are currently recruiting several roles to ensure the directorate’s teams contain the right blend of skills, experience and knowledge to take our major transformation programme forward. These teams are at the heart of the move to a digital, data-driven organisation with the ambition to provide our customers with cutting-edge digital services.
Our Business Strategy
for 2017-2022 sets out our aims of:
• brilliant at the basics;
• a comprehensive Land Register;
• world-leading through Digital Street – our ground-breaking research and development project exploring how land registration might work in 2030;
• opening our data;
• expert people; and
• financially strong.
For more information about what its like to work here please see the following links:
Building our digital capability through Communities of Practice
Working for HM Land Registry/