DevOps Engineer

Department for Work and Pensions

Apply before 11:55 pm on Tuesday 1st February 2022


Reference number



£35,310 - £55,666


Senior Executive Officer

Contract type


Business area

DWP - Digital

Type of role


Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



This role can be based in Birmingham, Blackpool, Leeds, London, Manchester or Newcastle. Please find further information on the Corporate hub locations here.

About the job


Do you enjoy working in a highly agile environment, focusing on iterative, test-driven methods?

Do you want to solve complex problems that impact the most vulnerable citizens?

If so, apply now and become our next Dev Ops Engineer.

You could be working on some of the largest and most exciting transformational digital programmes currently in the UK. These projects will impact every aspect of our society and every corner of the country.

You will be responsible for CI/CD pipelines and DevOps toolchains and strive to put automation at the heart of everything you do.

You will craft and implement solutions that are highly available, resilient, scalable, extensible, and maintainable within multiple cloud environments.

You will join a team of DevOps and Applications Engineers providing support, technical leadership, guidance and oversight to the products and services developed by NGCC for one of the largest contact centre platforms in Europe.

Job description

As a DevOps Engineer you will support the overall DevOps process along with setting the strategies for products and the wider community.

You will contribute to the overall DevOps process in line with product strategy and the wider community in conjunction with the Head of Engineering Strategy, Head of DevOps, and Head of Site Reliability Engineering.

You will contribute to the Engineering and Architecture Leads that will help ensure the systems are fit for purpose. With a focus on stability, availability, and quality you will be accountable/responsible for the code and services your teams produce and administer.

Have responsibility for large blocks of work, for employees in varied disciplines and with a wide span of leadership, breaking down user stories into tasks.

Design and build an end to end GitLab/Ansible pipeline which deploys and tests enterprise grade contact centre solutions.

Design and manage the tactics for building reusable libraries, templates and services, and own the development of medium-long term strategies for product lines.

Help set the strategic direction for DevOps teams and wider engineering community.

Provide advice and suggesting courses of action, provide coaching, mentoring and support to your team and other Software and DevOps Engineer colleagues and peers.

Check out these blogs about Engineering in DWP Digital.


The responsibilities are outlined in the job description above.

If you would like to learn more about the role, please contact

This vacancy is linked to the following vacancies:

175483 - Senior Dev Ops Engineer
177278 - Senior Dev Ops Engineer
177215 - Dev Ops Engineer

Please read the Selection Process Details for further information on the linked campaigns.

The Department is committed to promoting flexible ways of working, whilst enabling the business to operate at maximum efficiency and will expect colleagues to work from a blend of locations, including some time working at home, as required. The corporate hub location will be the designated place of work and any remote or home working arrangement does not constitute a change to your designated place of work or contractual Terms and Conditions. Please be aware that this role can only be worked in the UK and not overseas.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• An employer pension contribution of up to 27%
• A generous annual leave allowance

Salary Information

National Salary for this role is from £35,310 (Band min) to £40,666 (Band max).

Where the maximum salary of £40,666 is offered, a Digital Allowance of up to £15,000 per annum is available for exceptional candidates, based on our assessment of your skills and experience.

London Salary for this role is from £39,957 (Band min) to £45,018 (Band max).

Where the maximum salary of £45,018 is offered, a Digital Allowance of up to £10,648 per annum is available for exceptional candidates, based on our assessment of your skills and experience.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

Stage 1: Application

Applications must include:

1. A completed Personal Details application form.

2. A curriculum vitae* including education, professional qualifications and full employment history, giving details of key achievements.

When giving details in your CV you should highlight your experience in line with essential criteria below:

• Providing technical leadership and support within a team of DevOps Engineers.

• Linux Operating Systems, Python and Helm.

• Infrastructure-as-code across cloud providers using Ansible.

• Configuration-as-code across cloud and on-premise environments using Ansible.

• Version Controls systems (Git and GitLab CI).

• Working in an agile environment building, deploying, supporting, and operating cloud applications (in particular AWS and Azure).

• Containers and containerised workloads e.g. orchestration services such as OpenShift, Kubernetes and ISTIO.

When giving details of your CV, you should therefore include details of the work and projects that you have been involved in, and your role therein.

For Hints and Tips on completing your application visit our blog Getting Hired at DWP Digital .

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.

Important information

• Please attach your CV as a separate additional document in either PDF or word format.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• Please do not include any personal details in your document title.
If your CV contains any personal details your application will be withdrawn.

Stage 2: Telephone Interview

Candidates who are successful at sift will be invited to undertake a brief preliminary discussion which should take no longer than 20 minutes in total via Microsoft Teams.

The purpose of the conversation is to further explore your experience for the role and what interests you about the role. This conversation provides you with the opportunity to share some personal insight as part of the shortlist stage of this campaign.

Stage 3: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following experiences.

• Helping set the strategic direction for DevOps teams and wider engineering community.

• Experience of providing support, guidance and oversight.

• Sharing of knowledge and good practice with the wider Engineering community.

• Experience of providing technical leadership.

• Significant experience of infrastructure-as-code.

• Significant experience of working in an agile environment building, deploying, supporting, and operating cloud applications (in particular AWS and Azure).

Candidates will be asked to do a short (5 -10 minutes) technical exercise on a specific topic. Further details will be provided to candidates invited to interview.

Throughout the whole recruitment process – application, technical exercise and interview – the accuracy and clarity of your communication will be assessed.

Interviews will take place from February 2022.

Sift and Interview Dates to be confirmed.

Other information:

A reserve list may be held for a period of 6 months from which further appointments can be made.

Reserve list candidates will be posted in merit order by location.

Please note that this vacancy consists of several linked adverts for the same roles with different locations, grades or security clearance. The vacancy references are as follows: 175483, 177278, 177229 and 177215.

If you wish to apply for more than one vacancy, we may sift and interview you only once. Your subsequent application will be automatically marked as ‘Campaign duplicate’ status, and will show as “In Progress” to you in Civil Service jobs, and your sift and interview scores will automatically be carried across.

You must submit an application for every vacancy you wish to be considered for.

You will be scored on the first vacancy you apply for and you will only progress if you pass the sift on the first application. These scores will then be allocated to all of the other linked vacancies you have applied for at all stages of the application process (sift and video interview).

You will only be invited to attend one interview. It is therefore important that you fully submit your first vacancy application and then continue to complete your applications for each vacancy you're interested in as sifting and invitations to interview will be issued on an ongoing basis.

Please note that if you fail to book or fail to attend an interview and have not contacted us then your first application and any linked applications will be withdrawn.

If you are successful, once an offer has been made all other applications linked to this campaign will be withdrawn.

If you no longer wish to be considered for one of the linked vacancies, please ensure that you do not withdraw from your first application.

We know that things change so please note, if you no longer wish to be considered for any location you will need to withdraw all your linked applications.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Caicy Sandford
Email :
Recruitment team :
Email :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission here to visit Civil Service Commission.

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