Communications Officer: Investigatory Powers Commissioner’s Office (IPCO)

Home Office

Apply before 11:55 pm on Thursday 27th January 2022


Reference number



£35,054 - £38,558


Higher Executive Officer

Contract type


Business area

HO - Delivery - Investigatory Powers Commissioner’s Office (IPCO)

Type of role

Communications / Marketing

Working pattern

Flexible working, Full-time

Number of posts




About the job


About IPCO

The Investigatory Powers Commissioner’s Office (IPCO) supports the Investigatory Powers Commissioner, Sir Brian Leveson, and the Judicial Commissioners in fulfilling their duties under the Investigatory Powers Act 2016.

IPCO’s mission is to independently oversee the use of investigatory powers, ensuring they are used in accordance with the law and in the public interest. The Commissioners have the important function of balancing the public interest and the rights of the individual independently of Government, in particular reviewing whether public authorities’ interference with these rights is justifiable. This oversight spans more than 600 public authorities, including the UK’s intelligence agencies, law enforcement agencies, police, councils and prisons.

IPCO is committed to creating an increasingly diverse and inclusive workplace. Our people are our greatest asset and so we aim to foster a safe environment where diversity of thought is welcomed, work-life balance is valued and opportunity for growth is encouraged.

IPCO is an independent arm’s length body of the Home Office. The organisation employs around 50 people and is headed by a chief executive, supported by legal and communications professionals, technical experts and inspectors.

Job description

About the job

The Investigatory Powers Commissioner is committed to enhancing transparency about the work that we do, engaging with key stakeholders and increasing understanding of the oversight of investigatory powers. The Communications and Engagement team is therefore a crucial part of the business, responsible for helping to meet this commitment and raising awareness of our work.

IPCO’s Communications Officer will assist the Head of Communications and Engagement (Grade 7) across a range of communications disciplines including press, digital, stakeholder engagement and strategic communications.

The successful candidate will also support the Head of Communications and Engagement to deliver effective internal communications and employee engagement activities. As many members of the team work remotely, the communications department is responsible for ensuring staff are appropriately informed and equipped to do their job.

This role provides an exciting opportunity to be part of an organisation at the centre of intelligence oversight. For the right candidate this role will provide a challenging yet rewarding opportunity to make an impact while also building on their communications experience and skills.

The postholder will also work alongside the communications lead for our sister organisation, the Office for Communications Data Authorisations (OCDA). OCDA is also overseen by the Investigatory Powers Commissioner and the two organisations therefore share resources when required.

If you are already or choose to become a member of the Government Communication Service, you will also be awarded with fantastic learning and development opportunities and progression is supported.

Please note that due to business requirements this role is only available full time.


Person Specification

The postholder will be responsible for supporting the Head of Communications and Engagement with the provision of communications advice to the Investigatory Powers Commissioner, Chief Executive, Chief Inspectors and other senior colleagues. You would work to become a trusted communications advisor and a go-to person for support in this area.

You must have excellent written and verbal communications skills, be able to work creatively to identify the most appropriate methods of communication and have an ability to communicate key messages clearly to a variety of internal and external audiences.

You will be confident presenting information in an appealing, user-friendly format, with an eye for creativity and attention to detail. You must have excellent organisational skills, with confidence to take ownership of the administrative support of the communications department.

You will have a willingness to learn and must be able to take responsibility for personal performance, priority of workload and delivery of objectives, understanding how your role contributes to IPCO’s wider organisational goals. You should be flexible and able to work as part of a team, as well as under your own initiative.

The successful candidate will be frequently dealing with external stakeholders and members of the public so will need to be politically aware. You must be able to respect sensitive information and confidentiality. It is desirable for the postholder to also have a good understanding of the work of law enforcement, security and intelligence agencies and wider discourse around investigatory powers, privacy and other human rights.

This role demands excellence, creativity and resilience. If you feel ready for a new challenge and want to join a small team where you can make a big impact, then we would be delighted to hear from you.


The jobholder will be responsible for:

• Drafting internal and external communications products

• Managing the administration of the communications department, including tracking coverage, queries and engagement activities

• Assisting the Head of Communications and Engagement to plan IPCO’s internal and external strategic communications activities

• Working closely with other teams across the business to identify engagement opportunities and ensure a coordinated approach

• Commissioning input for communications products from senior colleagues

• Processing press requests and liaising with the media

• Developing content for an online audience and maintaining the IPCO website using the WordPress content management system

• Measuring traffic to the IPCO website and providing analytical updates

• Developing and formatting communications products using Adobe programmes such as Photoshop and InDesign

• Media monitoring and social listening

• Managing the communications calendar, ensuring the department is proactive and prepared for internal and external activities

• Organising internal events to support the enhancement of employee engagement

Please note: An employee may be required to carry out other duties within the scope of their grade and within the limits of their skill, competencies and training.

Essential Criteria

Candidates will need relevant experience in the following:

• Ability to demonstrate excellent written and verbal communications

• Strong IT skills including Microsoft Office applications and an aptitude to utilise other software packages for communication products (such as creative Adobe programmes)

• Strong organisational skills, able to prioritise tasks to meet deadlines

Desirable Criteria

• Experience of working in a communications department

• Experience using analytics tools (such as Google analytics)


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Making Effective Decisions
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Communicating and Influencing
  • Delivering at Pace


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
As part of the application process you will be asked to complete a CV and examples of the Behaviours listed.

Further details around what this will entail are listed on the application form.

Sift will be conducted on the CV and the two Behaviours,

Communicating and Influencing
Delivering at Pace.

At the interview, candidates will be assessed on all Behaviours as set out in the job advertisement and asked to complete a short task, giving you the opportunity to demonstrate your skills for the role.

Sift and interview dates

Sifting of applications will take place week commencing 31st January 2022.

Interviews will take place from week commencing 07th February 2022.

However, these dates may change subject to business needs.

Interviews are likely to be held remotely over Microsoft Teams due to ongoing restrictions as a result of Covid-19.

Further information

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.


Successful candidates must meet the security requirements before they can be appointed.

This role requires Developed Vetting (DV).

A reserve list may be held for a period up to 12 months from which further appointment may be made.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are Stonewall top 100 Workplace Equality Employer and a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs

• Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.


Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Annie Kyei
Email :
Recruitment team :
Email :

Further information

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

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