Enforcement Team Leader

Department for Business, Energy & Industrial Strategy

Apply before 11:55 pm on Sunday 3rd July 2022



Reference number



£36,735 - £44,450
National: £36,735 - £41,100 London: £40,050 - £44,450


Senior Executive Officer

Contract type


Business area

BEIS - Market Frameworks - Energy and Product Enforcement

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



Teddington, Birmingham


About OPSS

Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive? If the answer is yes, then we would like to hear from you!

We are the Office for Product Safety and Standards (OPSS), part of the Department for Business, Energy and Industrial Strategy. We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency.

Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of the regulation of construction products planned for 2022.

Our mission: To be a trusted product regulator for the UK.

Our goal: To be a leader of good regulatory practice and a champion of local regulation.

Further information can be found on our website here

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. There is a guaranteed interview scheme (GIS) for people with disabilities who meet the minimum selection criteria.

We are Inclusive

We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job description

Energy and Product Enforcement Team: We are the Energy and Product Enforcement Team, the enforcement arm of the Office for Product Safety and Standards. With over 80 staff, we implement a range of product, environmental and energy efficiency regulations across a wide variety of product types in a number of different sectors, and we aim to tackle new and complex issues such as the selling of products online. We are working towards providing a regulatory environment in which businesses have the confidence to invest and grow whilst ensuring that consumers and the environment are protected. We do this by taking a risk-based and proportionate approach to our regulatory activities, in accordance with the Regulators’ Code. We are continuing to build our regulatory capability, our ways of working, and our staff’s expertise. We are looking for people who can support this exciting journey.

About the Roles:

In all of the roles you will work closely with teams across OPSS to support our strategic objectives. You will play an instrumental role in building our reputation as an exemplar regulator, by improving transparency and accountability to the businesses we regulate and the citizens we serve.

The role requires balancing a varied workload. You will manage a small team of between two to four people, including our Regulatory Compliance Officer Apprentices. You will develop specialist knowledge in your area of regulation; contribute to and handle delivery of annual work plans, leading on specific projects; support staff in their delivery of casework and handle your own cases; make the most of our assets – people, services, and data – now and in the future; and develop new solutions which improve our impact allowing us to deliver sustained value.

These posts will report to the G7 Enforcement Manager for the relevant Team, who reports to the Assistant Director, who reports to the Deputy Director for Energy and Product Enforcement.

The roles are based in separate teams.

Energy Supply Team: Alternative Fuel Infrastructure and Alternative Fuel Labelling Team:

Location: Teddington:

The Energy Supply Team aims to support the UK environmental ambitions by ensuring meters are accurate, and deliver enforcement duties as the National Regulator of the labelling of alternative fuel at refuelling stations, and the public infrastructure requirements of recharging points for electric vehicles by;

• Delivering risk-based, intelligence-lead responses connected to these regulations.

• Undertaking project or programme-based market surveillance in relevant areas tackling risk across the UK.

• Increasing sector compliance through establishing partner relationships and joined up approaches.

• Identify and take part in opportunities for the team to develop its reputation as a trusted regulator by engaging with the businesses we regulate, and other stakeholders across the energy supply sector.

Product Safety Team:

Location: Birmingham or Teddington

The Product Safety Team are responsible for delivering trusted product safety regulation in our role as a National Regulator by:

• Delivering risk-based, intelligence-lead responses to Product Safety issues tasked to the team.

• Undertaking project or programme-based work in areas tackling risk that are considered nationally significant, novel or contentious.

• Coordinating and working in partnership with Local Authorities and other regulatory agencies to provide a consistent approach across the product safety framework.

• Delivering work in other legislative areas were OPSS has Policy responsibility, including outdoor noise.

Ports, Incidents and Investigations Team:

Location: Birmingham or Teddington

The role of the Ports, Incidents, and Investigations Team is to lead on and/or support cross functional Enforcement activity with a readiness to respond to matters of significant national importance by:

• Building OPSS response capability at ports and deploying enforcement staff to undertake enforcement at ports either as the lead or in conjunction with Partner Agencies, Regulators, Market Surveillance Authorities, and Other Government Departments.

• Leading our Enforcement response on declared incidents, collaborating across OPSS and in line with the department’s incident management plan.

• Undertaking, coordinating, and supporting investigations across all OPSS Enforcement areas, providing guidance, advice, and support to other enforcement teams and leading on highly complex investigations whilst using the full range of regulatory options and tools available.


You will have responsibility for a wide-ranging portfolio of work including, but not limited to:

• Leadership and line management responsibilities for a small team.

• Supporting the design and delivery of a programme of activity which supports strategic organisational objectives and priorities; this may include projects to improve regulated entities' understanding of the relevant legislation and supporting them towards compliance, market surveillance activities, and where relevant enforcement action. Monitor and report progress on a regular basis.

• Delivering projects which deliver positive outcomes and resolves important regulatory challenges for businesses and consumers, within financial and technical parameters; working with your team and others across OPSS to identify important issues and develop innovative ways to fix them.

• Supervising your team’s casework, leading on your own investigations, and supporting multi-officer investigations where necessary to achieve proportionate regulatory outcomes. Ensure that your teams, and your own, investigations are progressed appropriately in line with OPSS policies and procedures.

• Assessing, actioning, and assigning investigations and enquiries as needed.

• Actively developing yourself and your team as exemplar regulators and enforcement officers, including our Regulatory Compliance Officer Apprentices; with your wider team, identify and explore innovative ways to increase our regulatory capability and our positive impact, and develop OPSS as an exemplar regulator.

• Developing extensive specialist knowledge in your regulatory area to provide the national enforcement perspective to colleagues and stakeholders and contribute to wider departmental initiatives.

• Reviewing market information, technical data and evidence to ensure that cases are handled through to appropriate outcomes.

• Actively building and maintaining relationships across teams within Enforcement and across the office to identify opportunities to add value to your work, ensuring that our approach to regulation is consistent.

Skills & Experience

This is an exciting opportunity for flexible and ambitious individuals with the energy to make positive change happen within and beyond OPSS. We want to hear from you if you can demonstrate:

• Experience within the field of regulation, enforcement, or compliance.

• Previous experience and knowledge in conducting investigations in accordance with relevant standards and using a variety of regulatory tools to achieve impact.

• Leadership skills, including an interest in developing yourself and those you manage, as well as being committed to improving team processes.

• Excellent all-round communication able to express sophisticated concepts and to influence colleagues.

• The ability to maintain great working relationships at all levels, including confidence in dealing with a range of internal and external partners and in using your sector experience to transfer that knowledge to support those we regulate.

• Attention to detail, good analytical and problem-solving skills and an aptitude for long term thinking.

• Flexibility and ability to clearly set priorities in what can be a changing environment.

• The capacity to scope, plan, and guide delivery of multi-faceted work plans, providing assurance and strong governance.

• A willingness to undertake any training that may be vital to keep up to date with the requirements of the role, ensuring that you are well equipped to successfully deliver and progress.

Driving License required; Alternative Fuel Infrastructure and Alternative Fuel Labelling requires team members to drive petrol/diesel and electric cars in order to carry out inspections. Ports, Incidents and Investigation and Product Safety Team Leaders may be deployed to sites, or visit businesses, which aren't serviced by public transport.


A Full UK Driving License


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Seeing the Big Picture
  • Communicating and Influencing
  • Making Effective Decisions
BEIS offers a competitive mix of benefits including:

A culture of flexible working, such as job sharing, home working and compressed hours.

Automatic enrolment into the Civil Service Pension Scheme.

A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.

An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.

Access to a range of retail, travel and lifestyle employee discounts.

A hybrid office/home based working model where staff will spend a norm of 40-60% of their time in the office (minimum of 40%) over a month with flex dependent on balancing business and individual need (from September 2021, depending on how the public health guidance evolves).


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
As part of the application process you will be asked to complete a CV and personal statement.

Further details around what this will entail are listed on the application form.

Please use your personal statement (in no more than 750 words) to explain how your skills, knowledge and experience match the requirements of the role.

Applications will be sifted on CV and Personal Statement.

In the event of a large number of applicants, applications will be sifted on the personal statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

The interview will consist of behaviour and strength-based questions.

Interviewees will be asked to deliver a presentation; further details will be provided nearer the time.

Expected Timeline subject to change

Sift dates: w/c 4th July 2022

Interview dates: w/c 11th July 2022

Interview will be held using Microsoft Teams.

Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via beisrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Further Information

After interview, a single merit list will be created and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order.

If successful and transferring from another Government Department a criminal record check may be carried out.

New entrants are expected to join on the minimum of the pay band.

A reserve list will be held for a period of 12 months from which further appointments can be made.

Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.

Any move to Department for Business, Energy and Industrial Strategy from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here

BEIS does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working from home).

Please note that BEIS does not hold a licence to sponsor visa applications.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service. on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.


Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Simone King
  • Email : opss.recruitment@beis.gov.uk

Recruitment team :

  • Email : beisrecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance BEISRecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints


BEIS TCs Opens in new window (doc, 88kB)

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