DDaT - Data Services and Analytics (DSA) - Associate DevOps

Home Office

Apply before 11:55 pm on Sunday 4th December 2022



Reference number



£36,000 - £39,600

Job grade

Higher Executive Officer

Contract type


Business area

HO - Digital Data and Technology - Data Services and Analytics (DSA)

Type of role

Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time, Compressed Hours

Number of jobs available



Croydon - Lunar House

Job summary

The first duty of Government is to protect the public. Since 1782, the Home Office has led work to keep the country safe from those who seek to do it harm.

The Home Office covers three systems: Homeland Security, Public Safety and Borders, and Immigration and Citizenship. These systems work collaboratively to deliver our cross-cutting priorities, whilst providing increasingly efficient and secure services for the public.

Digital Data and Technology (DDaT) enables the Home Office to keep citizens safe and the country secure, as well as at the front line of making the Home Office a modern and capable department at a time of unprecedented global change.

Within DDaT, the Data Services and Analytics (DSA) team find innovative uses for Home Office data and contains one of the most advanced data analytics centres in Government.

We strive to lead the way in appropriate and proportionate use of data and analytics to deliver joined-up, intelligent services that unlock the value from data and improve decision making, policy and operations. 

What this means is a daily opportunity to work with teams across the Home Office’s areas of responsibility, from borders, visas and passports, to policing and national security, with some of the largest and most varied datasets and in support of critical national initiatives.

Data Services and Analytics consist of technical and non-technical professionals from a wide variety of backgrounds, we are the hub of data expertise within the department. We support our teams with structured learning, both formal and on-the-job, mentoring and feedback.

We embrace diversity and inclusion to ensure we represent the public we serve, and we are passionate about fair treatment and the wellbeing of our colleagues as part of our ambitions to be a brilliant Civil Service.

By joining Data Services and Analytics now, you can help drive forward our aim to become recognised as the leading provider of data insight services in Government.

Job description

The Associate DevOps is responsible for supporting our platforms. Your role is to resolve tickets relating to the maintenance of the platforms, often needing to make updates to resolve the issues reported.

You will work under the guidance of your technical peers, developing your understanding of our platforms, pipelines and automation approaches.

Your main day to day responsibilities will be: 
•    providing helpdesk support to resolve platform operational issues and support system and service uptime
•    writing simple automation components (scripts/playbooks) for our platforms
•    helping execute test and deployment activities with teams
•    signposting users to appropriate people and technical resources
•    learning more advanced automation and cloud skills to advance as an engineer
All our engineers will be expected to embody an open and positive approach, supporting the Home Office in:

• Progressing the DDaT Profession, understanding all roles and helping to build our community.

• Working and assessing to appropriate standards: for instance, accessibility, the GDS service standard and our own community practices.

• Improving our skills and approaches as well as keeping up to speed with the technology landscape.

Hybrid working enables employees to work partly in their workplace(s) and partly at home in line with the Home Office Hybrid Working policy.  A hybrid working pattern may be available, where business needs allow for this role.  Applicants can discuss what this means with the vacancy holder if they have specific questions on what this entails.

Person specification

You will have a demonstrable passion for DevOps and for supporting development and production systems, with the following skills or proven experience:

Essential Criteria

•    Use and knowledge of Linux and Windows plus basic scripting using Python, Bash and Powershell, Go. 
•    Using CI/CD tools such as Jenkins, Drone.
•    Supporting the “Infrastructure as Code” and associated patterns, concept using tools such as Terraform, Ansible.
•    Using cloud platforms such as AWS, Azure to achieve high availability, fault tolerance, scalability & elasticity.
•    Defining and implementing VPCs, cloud networks, security & access groups, Security keys & key management systems and automated deployment (as well as CI/CD pipelines using Jenkins or Drone).

The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role:

Strategy and Architecture  

•    Technical Strategy and Planning  
o    Data Management (DATM) - Level 4  
Development and Implementation  

•    Systems Development  
o    Software Design (SWDN) - Level 3
o    Programming/Software Development (PROG) - Level 3
o    Testing (TEST) - Level 3

•    Installation and Integration  
o    Systems Integration and Build (SINT) - Level 3
Delivery and Operation  

•    Service Operation 
Application Support (ASUP) - Level 4 

Desirable Criteria

Ideally you will also have the following skills or some experience in:

•    Leading a team/project.
•    Working in an agile environment.
•    Working in a secure environment and the ability to adhere to security principles.
•    Supporting the use of JIRA & Confluence suite of products required to operate in an Agile environment.

• Basic knowledge of SQL and NoSQL query languages, e.g. Postgresql and MongoDB.

• Improving knowledge and use of Terraform including modules and secret management.

• AWS Certified Cloud Practitioner qualification, would also be desirable.

Please note: If you are currently an agency member of staff or a contractor working within the Home Office, you can only apply for roles that are advertised externally, i.e. outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.


We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Managing a Quality Service
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Delivery and Operation
  • Development and Implementation
  • Strategy and Architecture
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

As part of the application process, you will be asked to complete: 

  • a CV detailing job history/qualifications/skills
  • a statement of suitability (personal statement) (maximum 750 words) 

Further details around what this will entail are listed on the application form.

The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.

The sift will be held on the statement of suitability (personal statement). The CV will not be scored.

If you are successful at sift stage, you will be invited to an interview where you will be asked questions based on your Experience as well as the behaviours and technical skills outlined in the job advertisement. 

Sift and Interview dates

The sift of applications is expected to take place from 8 December 2022. 

Interviews are expected to take place from 3 January 2023. We will try to meet the dates set out in the advert, however on occasions these dates may change. 

Interviews will be carried out via video. Candidates will be required to have access to:

  • A laptop (personal or work) with a working webcam
  • Good internet connection
  • Skype for Business/Microsoft Teams

Further information

Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement. 

If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV.  A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

A reserve list may be held for a period up to 12 months from which further appointment may be made. 

We also often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to  bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. 

If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
  • Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.


Feedback will only be provided if you attend an interview or assessment.


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Home Office Resourcing Centre - DDaT Resourcing Delivery Team
  • Email : HORCCampaignTeamDDAT@homeoffice.gov.uk

Recruitment team :

  • Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

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