Business Compliance Manager

Department for Business and Trade

Apply before 11:55 pm on Friday 24th May 2024



Reference number



£53,560 - £63,481
National: £53,560 - £60,118; London: £57,026 - £63,481
A Civil Service Pension with an average employer contribution of 27%

Job grade

Grade 7

Contract type


Business area

Competition, Markets and Regulatory Reform Group

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available



Teddington and Birmingham

Job summary

About OPSS  

Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge, and experience to enable UK business to thrive? If the answer is yes, then we would like to hear from you!  

We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the Department for Business, Energy and Industrial Strategy). We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency.  

Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, recently with the addition of construction products regulation. 

Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence.  

Further information can be found on our website here  

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria.  

We are Inclusive  

We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups.  

We will ensure that individuals with disabilities are provided reasonable accommodation if required to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. 

Job description

The Role and Our Team 

The Government has announced that the Office for Product Safety and Standards (OPSS) will host the new national regulator for construction products, driving the improvement of safety and performance standards and ensuring compliance with construction product regulations.    

​OPSS has begun operating under existing regulations and is currently transitioning to become fully operational under new legislation. The Business Compliance Team is the team responsible for setting and establishing OPSS’ approach to drive business compliance with the construction product industry. We lead on the delivery of high-quality regulation of construction products placed on the UK market.   

​This is an exciting opportunity for a flexible and results-oriented individual with the energy to make positive change happen within and beyond OPSS to join the expanding Business Compliance Team. In this purposeful, and multi-faceted role you will play a part in building our reputation as an exemplar regulator. Candidates will need to be flexible in approach and prepared to lead on a range of tasks.

You will hold specific responsibilities for planning and developing our regulatory capacity, capability and operational approach. You will lead targeted investigations and interventions and take proportionate enforcement action. Currently this role has no line management responsibility but that may change as the team develops with possible responsibility for a small team.  

​These roles are based in Birmingham or Teddington only.  However, some travel – possibly to any UK location - is likely to be required. 

The successful candidate will be responsible for: 

  • Supporting the planning, development and delivery of the team’s regulatory capacity and approach to respond effectively to unsafe construction products on the UK market.
  • Leading the investigation of complex cases.
  • Developing and delivering effective working practices with regulatory partners, including the Building Safety Regulator and Local Authority Trading Standards to encourage and implement compliance through proportionate and effective regulatory interventions.
  • Proactively engaging with a range of sector partners to build positive relationships; explain and raise awareness of the organisations’ regulatory approach, express sophisticated concepts, resolve issues and explore insights.
  • Initiating and delivering projects which align with the issues and challenges impacting upon UK compliance levels; ensuring that individual projects deliver positive impacts within financial and technical frameworks.
  • Establishing and leading multi-disciplinary cross-office teams to focus on and resolve important problems and regulatory challenges as well as acting as a point of contact to manage expectations, resources, and communications.
  • Possibility of developing and leading a team of officers, including planning, coaching, mentoring, staff development, performance, and issue resolution.

Person specification

Skills and Experience

Essential Criteria 

This is a great opportunity for an individual with the energy to act as a visible, trusted, and professional ambassador for the team. We are keen to hear from people with varying backgrounds, who can demonstrate:

  • Experience of operating within a regulatory compliance environment, including the investigation of suspected non-compliance.
  • Ability to understand and apply technical information in diverse sectors and business types.
  • Ability to scope, plan, and guide the delivery of results-oriented, multi-layered work plans.
  • ​Strategic problem-solving and analytical skills.
  • ​Excellent communication and interpersonal skills.
  • ​Strong leadership skills, unafraid to challenge, adept at influencing and eager to take ownership. 

​Further information can be found on our Careers website at​ 

We will be hosting a Virtual Open Evening you will be able to hear from various people within the team and department. This will take place on the afternoon of Tuesday 23rd April. Please register your interest for the Open Evening by emailing


We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Developing Self and Others
  • Communicating and Influencing
  • Seeing the Big Picture
Alongside your salary of £53,560, Department for Business and Trade contributes £14,461 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities

Please refer to the attached candidate pack for further information on our benefits.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception. 

Please ensure that you check your emails regularly as all updates from us will be sent to you this way. 

To apply for this post, you will be asked to complete the following as part of the online application:    

  • A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages. 
  • A Personal Statement of up to 1000 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.   

It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date though this is subject to change.

In the event of a large number of applicants, an initial short sift will be conducted on the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.   

As part of your interview, you will be asked to deliver a short oral presentation, details will be provided prior to your interview.  

Reasonable Adjustments 

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:  

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.  

Alternatively contact the Government Recruitment Service at as soon as possible before the closing date to discuss your needs.   

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. 

Candidate Support 

You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.   

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.  

Further Information: 

  • A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.    
  • Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. 
  • The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.   
  • New entrants are expected to join on the minimum of the pay band.   
  • Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.    
  • A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.   
  • Terms and Conditions are attached.  Please take time to read the document to determine how these may affect you.   
  • Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. 

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.  


Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Heva Ikram
  • Email :

Recruitment team

  • Email :

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email:
If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints

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