Enforcement Manager- Heat Networks
Department for Business and Trade
Apply before 11:55 pm on Sunday 13th October 2024
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About the job
Job summary
About OPSS
Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive? If the answer is yes, then we would like to hear from you!
We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade. We are here for the purpose of making regulation work to deliver real world impact.
Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency.
Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of construction products regulation planned.
Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence
Further information can be found on our website here
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria.
The Regulation Team
At OPSS, we are dedicated to safeguarding consumers and businesses while driving a sustainable economy. Our team is comprised of three specialised divisions – Products and Sectors Regulation, Construction Products, and Online – working collaboratively to ensure safety, fairness, and innovation.
Job description
Products and Sectors Regulation- Energy Supply Team
Our Energy Supply team is at the forefront of shaping a sustainable energy future. As part of the wider Products and Sectors Regulation team, we're helping to shape a sustainable energy future by enforcing rigorous standards for heat networks, electric vehicle charging, and more. Our mission is to enable the creation of a thriving energy market where businesses can innovate and consumers benefit from a reliable, affordable, and environmentally friendly supply. We achieve this by implementing rigorous, yet proportionate regulations aligned with the Regulators' Code.
Heat Networks: A Catalyst for Change
Heat network legislation is critical component to the UK achieving the net zero goals. By mandating energy efficiency and reducing carbon emissions from communal and district heating systems, we're accelerating the transition to a low-carbon economy. To ensure transparency and consumer protection, heat network operators must register their networks with OPSS and guarantee accurate billing through the installation of heat meters where necessary.
Join us in shaping the future of energy. We're seeking a dynamic and results-driven individual to support our Heat Networks team. This is a pivotal role in building a sustainable and efficient energy landscape.
As an Enforcement Manager for our Heat Networks team, you'll be at the forefront of shaping a sustainable energy future. Your work will directly contribute to reducing carbon emissions, protecting consumers, and promoting a thriving energy market. By ensuring compliance with industry regulations, you'll play a vital role in building a cleaner, more equitable, and resilient energy landscape for generations to come.
Leading a team of enforcement officers and technical experts, you will be responsible for creating and implementing comprehensive operational plans, including financial management and performance reporting.
What will you be doing?
You will play a pivotal role in shaping the future of heat networks by:
- Driving the transition to net zero by developing and implementing robust technical standards and regulations to protect consumers and ensure accurate heat metering.
- Leading proactive and reactive enforcement activities to guarantee industry compliance with legal requirements and provide expert guidance to support business improvement.
- Building deep industry knowledge to optimise regulatory strategy and empower your team to deliver exceptional results.
- Fostering effective collaboration across the organisation to ensure consistent regulatory practices and meet evolving policy needs.
- Delivering essential regulatory services, including responding to inquiries, providing expert advice to government, and supporting the development of new legislation.
- Undertake a full range of enforcement activities as required by the Heat Network (Metering and Billing) Regulations to ensure compliance and protect consumer interests.
Person specification
We welcome candidates from diverse backgrounds who can demonstrate the following essential skills and experience:
- Technical Expertise: A degree (or equivalent) in engineering or a related field is essential. Demonstrated ability to quickly acquire and apply technical knowledge, particularly in metering and heat network systems.
- Industry Experience: Proven track record in delivering technical regulation, operational projects, or similar roles within the utilities sector.
- Analytical Skills: Strong analytical capabilities to interpret complex data, identify trends, and inform strategic decision-making.
- Stakeholder Management: Excellent communication and interpersonal skills to build and maintain effective relationships with a diverse range of stakeholders, including industry representatives, policymakers, and consumers.
- Leadership and Teamwork: Proven ability to lead and motivate teams, as well as collaborate effectively with colleagues across the organization to achieve shared goals.
- Strategic Thinking: A strategic mindset with the ability to develop and implement effective plans, adapt to changing priorities, and deliver results under pressure.
- Occasional Travel: This role may require occasional travel across sites within the UK.
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Seeing the Big Picture
- Communicating and Influencing
Technical skills
We'll assess you against these technical skills during the selection process:
- Science & Engineering – Overseeing the technical work of others
Benefits
Thrive in and out of the office: We prioritise your well-being and offer a robust benefits package to support your work-life balance. Here's what you can expect:
- Flexible Working: Craft your workday with flexible working arrangements and flexi-time options (subject to role requirements).
- Generous Leave: Enjoy a healthy vacation balance with 25 days of annual leave, increasing to 30 after 5 years. Plus, 8 public holidays and a privilege day for additional time off.
- Family-Friendly Policies: Access competitive maternity, paternity, and parental leave.
- Reward and Recognition: See your hard work acknowledged with our in-year reward and recognition scheme, celebrating achievements and contributions.
- Learn & Grow: Invest in yourself with 5 paid days dedicated to your learning and development to support your continued professional development.
- Inclusive Community: Connect with colleagues from diverse backgrounds through our thriving staff networks, fostering a sense of belonging and support.
- Healthy You: Stay active with our Cycle to Work scheme.
- Wellbeing Support: Maintain your mental and emotional well-being through our confidential Employee Assistance Programme and Workplace Wellness services.
- Exclusive Discounts: Enjoy savings on your everyday spending with our employee discount scheme, offering perks at high street shops, restaurants, and online retailers.
- Secure Your Future: Build a secure future with a Civil Service Pension scheme boasting an average employer contribution of 27%.
We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.
Please refer to the attached candidate pack for further information on our benefits.
Things you need to know
Selection process details
Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
To apply for this post, you will be asked to complete the following as part of the online application:
- A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
- A Personal Statement of up to 750 words explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.
It is likely that the sift will take place 1-2 weeks after the closing date and interviews 3-5 weeks after the closing date though this is subject to change.
In the event of a large number of applicants, an initial short sift will be conducted on the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
Interview
We will test your behaviours, technical skills and strengths at interview.
Technical skills will be assessed against the Government Science and Engineering Career Framework- Overseeing the technical work of other at practitioner level. Please follow this link to review the framework. A PDF attachment has also been added to the end of the page.
As part of your interview, you will be asked to deliver a short presentation, details will be provided prior to your interview.
Additional Information
If you interview for this role and meet the pass mark but we are unable to offer you a role, we may offer a you a similar alternative at the same or lower grade.
If you are unsuccessful, we may offer you an alternative role at a lower grade.
Reasonable Adjustments
We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:
Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.
Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Candidate Support
You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.
Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.
Further Information:
- A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
- Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
- The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.
- New entrants are expected to join on the minimum of the pay band.
- Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
- A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
- Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.
- Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
- This role may be considered as a secondment opportunity. Please reach out to the hiring manager listed at the bottom of this advert to discuss.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Becky Allen
- Email : OPSS.Recruitment@businessandtrade.gov.uk
Recruitment team
- Email : dbtrecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email: Resourcing@businessandtrade.gov.uk.
If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints
