Operations Group Manager

UK Hydrographic Office

Apply before 11:55 pm on Sunday 31st October 2021


Reference number





Grade 7

Contract type


Business area

UKHO - Operations Content

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



Taunton, Somerset, South West

About the job


We are recruiting for a Group Manager for our Operations Division. These roles are generic Senior Manager Posts, and post holders can expect to rotate for broadening and career development purposes, and/or to meet business need.

Whilst each Group Manager role will have its individual challenges and deliverables, all Group Managers work together to provide cohesive Senior Leadership for the Division.

Job description

The UK Hydrographic Office is a leading centre for hydrography, providing marine geospatial data to inform maritime decisions. We work with a wide range of data suppliers and partners to support maritime navigation, safety, security and marine development around the UK and worldwide.

As a trading fund of the Ministry of Defence, we Support defence, safe maritime navigation and marine development around the UK and worldwide. Working with a wide range of partners, we source, process and provide access to data ranging from seabed to surface. We make this data available through our ADMIRALTY Maritime Data Solutions – a portfolio of world leading charts, publications and data sets, found on over 90% of ships trading internationally.

Everything we do is underpinned by our core values: together, responsibility, excellence and discovery. These are the guiding principles that help us work together to achieve our goals.


The primary activities of a Group Manager are as follows:
• Lead and manage the Group to deliver tasks/outputs to time, cost and quality standards, managing available resource appropriately to achieve this.
• Initiate (where appropriate), implement and manage large scale change to meet strategic business need.
• Lead on and foster engagement within the group on people change initiatives.
• Drive continuous improvement activity within the Group in order to improve quality and efficiency.
• As a Senior Manager engage with and support colleagues across the business in delivering a cohesive overarching leadership approach.


Group Managers have the following overarching responsibilities:
• To deliver the Group’s contribution to our key performance targets for Defence, Safety and Production.
• To provide overarching leadership for the group and be a role model for the managers within the Group.
• As part of the Senior Management Team, take a leadership role in the delivery of any people or functional change required for the Group or Division as appropriate, to meet our short and longer-term Business Objectives and Strategy.

Person Specification

Please note that we will only score against the sift and interview criteria and not the information below

The successful applicant will have consolidated line/team management experience giving them the confidence to lead a diverse group through continuing business change. To that end, they will also be a “change agent”, with the EQ and communication skills to support teams to engage with and deliver change at pace. An understanding of wider Business objectives and how work of their own team/area impacts on others is also key.

Full brief of the Behaviours, knowledge, skills and experience required

Civil Service Behaviours Level 4:
• Seeing the Big Picture
• Changing and Improving
• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Delivering at Pace

Specific Technical/Functional Skills and Experience:
• Experience of leading and managing sizeable teams with a range of skills and disciplines
• Experience of leading effectively through change
• Appreciation of work undertaken within the UKHO Defence and Commercial Programme
• Ability to motivate and develop staff to achieve high performance, and to liaise successfully with managers across the organisation
• Experience of planning beyond a tactical level
• A track record of effective delivery of geospatial products and services.
• Experience of working with geospatial databases, standards, and processes.
• Experience of delivering Continuous Improvement within an Operational area

Things you need to know
• Security – successful candidates must pass a disclosure and barring security check and gain a Security Clearance.
• This position is a permanent non-reserved post which is open to full time, part time and job share candidates.
• The role will be contractually based at our Head Office in Taunton. We are working remotely at present but envisage a hybrid working model post pandemic. You must be able to travel to the office as and when required.

Further information can be found in the attached Document “Additional Pay Information”.

SC – non reserved
This is a Ministry of Defence non-reserved post and although open to UK, British Commonwealth and European Economic Area nationals, successful applicants will require a security clearance (SC) and therefore need to have resided in the UK for a minimum of 12 consecutive months within the last 5 years.

Nationality Statement:
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. If you’re applying for a role requiring security clearance, please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.


We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Making Effective Decisions
  • Leadership
  • Communicating and Influencing
  • Delivering at Pace
  • Seeing the Big Picture

We only ask for evidence of these behaviours on your application form:

  • Changing and Improving
  • Making Effective Decisions
  • Leadership
  • Communicating and Influencing
  • Delivering at Pace


We offer a range of benefits to support your lifestyle, including generous leave allowances, flexible working hours, a lift-share scheme, enrolment in the Civil Service Pension scheme, and regular training and development opportunities.

We operate from a brand new state of the art, award-winning building with an onsite gym, cafeteria, and state of the art meeting rooms; a Chaplaincy service; and an Employee Assistance Programme. We have several internal networks available for you to join, including: Mental Health Group, STEM Ambassadors, Woman’s Network, Pride Network and Disabilities group. Travelling to UKHO onsite parking, electric car charging ports, and cycle-to-work scheme are available.

Full-time employees receive 26.5 days annual leave per year, increasing to 31.5 days annual leave after five years’ service (pro-rata for part-time employees).

We offer many flexible working options. These include: a flexible working hours scheme with up to two days per month Flexi leave, remote working, part-time working, job sharing, paid special leave, career breaks, and unpaid leave. We want you to feel part of something bigger and we encourage team-spirit and a community feel in our workplace.

Parents with children will be supported to enable you to manage work and family responsibilities. We offer an on-site independently run nursery with discounted prices for children of UKHO employees.

Any voluntary move to UKHO, from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. However, you may be eligible for other government schemes including Tax Free Childcare. You can determine your eligibility at https://childcarechoices.gov.uk

With regards to maternity, adoption, and/or shared parental leave the flexibility to have up to 26 weeks full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid leave. Paternity leave of up to two weeks is available with full pay, subject to certain qualifying criteria.

We offer at least 5 days’ learning and development to each employee per year, with professional membership subscriptions, mentoring, and Civil Service-Learning available to all.

Things you need to know


Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
The selection process will be designed specifically for the role. As a result, your assessment could include:
• An interview with a presentation

Short-list Criteria

• Changing and Improving
• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Delivering at Pace

Interview Criteria

You will be interviewed/asked to present against the following criteria:

• Seeing the Big Picture
• Changing and Improving
• Leadership
• Delivering at Pace

Further Information

We have adopted anonymised recruitment. This means that your name, date of birth and other personal details will not be seen by the sift panel.

We may hold a merit (reserve) list for up to 12 months. During this time, if a similar role is identified and you have been placed on the merit list you may be considered for the post.

It is likely we will be able to start your employment with BPSS clearance (your clean DBS certificate and satisfactory references that we will obtain) before your SC clearance is successful – this is called a conditional offer.

You will be presented with an unconditional offer only once you have obtained the necessary level of clearance for the role.

If your fail to gain SC clearance, whichever is appropriate for the role you have applied for, your employment with UKHO will be terminated immediately.

Our ability to start employment on a conditional basis is subject to the specific requirements of the role and cannot be guaranteed; please contact our recruitment team if you would like further information: Recruitment.queries@ukho.gov.uk

Please note, if you have not been resident in the UK for the last 5 years (for SC clearance) or for the last 10 years (for DV clearance) then you may be requested to supply the information below:
• Evidence of your actual overseas residence (bills or rental agreements confirming addresses etc)
• Police Certificate providing confirmation that no criminal record is held in the overseas country of residence.
• Reference/Confirmation of employment from an employer in the overseas country of residence.
• Reference/Confirmation of residence or travel from friends, companions or fellow travellers that have knowledge of or have been in the company of you, when resident outside of the UK.
• Reference from a UK based organisation maintaining contract with a sponsorship of you, while residing overseas

Disability Confident – Guaranteed Interview

UKHO embraces diversity and promotes inclusion and equality of opportunity. We are a Disability Confident employer, which includes offering a guaranteed interview to candidates with disabilities, providing they meet the minimum selection criteria.

By ‘minimum selection criteria’ we mean that the evidence you provide in your application must demonstrate that you meet the minimum pass mark, set by the short-list panel, for each criteria listed in the ‘short-list’ section, above. The short-list panel will not be made aware of any disability you may choose to declare; this information will be processed solely by HR, in accordance with Data Protection legislation.

If you are a disabled candidate, please ensure you complete the Equality and Diversity form or inform our HR department, at recruitment.queries@ukho.gov.uk, if you wish to be considered under the Disability Confident guaranteed interview scheme.

Civil Service Recruitment

From 01/10/2020, UKHO’s HR Department is to provide a Fair Processing Notice (FPN) to all new applicants after they have been successful at interview.

These candidates will be informed that, as one aspect of pre-employment screening, their personal details – name, NINO and date of birth - will be checked against the Civil Service Resourcing Extract Internal Fraud Database (IFD) and that anyone included on the IFD will be refused employment unless they can show exceptional circumstances.

UKHO’s HR Department will also include the FPN wording advising of the check against the extract IFD in the advert for employment for the pilot departments.

UKHO’s HR Department will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the IFD.

From 28/06/2021- All new applicants, after they have been successful at interview, will be checked against the HMRC PAYE Employment History Database to verify employment records.

UKHO’s HR Department will, on behalf of the vacancy holder, inform applicants when the employment check will be carried out.

UKHO’s HR Department will inform the candidate if the check verifies the employment history.

UKHO’s HR Department will inform the candidate if the check shows gaps in the employment history and will request references from the applicant to cover the employment gaps.

Civil Service Commission
Recruitment into the Civil Service is governed by the Civil Service Commission which has two key functions.
- To maintain the principle of selection for appointment to the Civil Service on merit on the basis of fair and open competition.
- To promote an understanding of the Civil Service Code which sets out the constitutional framework in which all civil servants work and the values they are expected to uphold, and to hear and determine appeals made under it. More detailed information can be found at on the Civil Service Commission website: http://civilservicecommission.independent.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  recruitment.queries@ukho.gov.uk
Email :  recruitment.queries@ukho.gov.uk
Recruitment team :
Email :  recruitment.queries@ukho.gov.uk

Further information

The Department’s recruitment processes are underpinned by the requirement of selection for appointment based on merit, open and fair competition as outlined in the Civil Service Commissioners’ Recruitment Principles, details of which can be found at http://civilservicecommission.independent.gov.uk If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact the UKHO’s Recruitment Team, Human Resources, Admiralty Way, Taunton, Somerset TA1 2DN or email recruitment.queries@ukho.gov.uk , in the first instance. If you are not satisfied with the response you receive you can further contact the Civil Service Commission at: Email: civilservicecommission.independent.gov.uk or in writing to: Civil Service Commission, Room G/8, 1 Horse Guards Road, London SW1A 2HQ

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