Digital Category Manager

National Savings and Investments

Apply before 11:55 pm on Sunday 5th June 2022

 

Details

Reference number

209705

Salary

£56,500 - £60,000
c£60,000 London; c£56,500 Durham, Lytham, Glasgow

Grade

Grade 7
NS&I Band 4

Contract type

Permanent

Business area

NS&I - Business Delivery & Transformation

Type of role

Commercial
Digital
Information Technology
Other

Working pattern

Full-time

Number of posts

1

Contents

Durham, North East (region), DH1 1SL : Lytham St Anne's, North West (region), FY8 4TS : Glasgow, Scotland, G2 8JX : City of Westminster, London (region), SW1V 2QX

Summary

• To strategically manage NS&I’s expenditure on digital products and services so as to maximise commercial benefit and demonstrate value for money;
• To align NS&I’s vendor engagement conduct with best practice within Central Government;
• To evaluate expenditure on Digital products and services and to work in collaboration with others to develop cost reduction strategies in support of NS&I’s medium term financial planning;
• To strategically manage the ongoing commercial relationships with NS&I’s IT providers;
• Focus on managing the current BPO Provider in the immediate term as well as preparing for the future operating model as approved by HMT;
• To ensure that all IT suppliers are adhering to contractual obligations and that NS&I’s digital estate is upgraded in line with industry developments and contractual obligations;
• To interface with the Central Digital and Data Office and other Central Government bodies as required.

Job description

Please see attached role profile for full details on the role and required qualifications, experience and technical knowledge

This role will require some travel to other sites.

Responsibilities

• Managing all areas of expenditure pertaining to Information Technology. This includes but is not limited to, software, hardware, connectivity, cloud solutions, data management and systems;

• Setting strategic sourcing guidelines and implementing procurement policies that will maximise NS&I’s commercial position and identify cost savings;

• Lead on commercial dialogue with IT providers and obtain visibility on new products and ideas as they emerge;

• To develop strategic interfaces between NS&I, GDS and CDDO so as to ensure that NS&I is at the forefront of Digital policy implementation across Central Government;

• To develop outcome based KPIs and metrics that can be used in the management of NS&I’s IT contracts;

• To develop an “obligation tracker” to ensure that NS&I can ensure that IT suppliers will deliver and maintain high performance levels against their contractual obligations;

• Contribute to Directorate and Corporate Plan objectives where there is an IT or digital focus;

• Support the Retail Directorate in developing social media engagement strategies that can attract a younger customer demographic; and

• Manage and negotiate contracts pertaining to IT procurement.

Qualifications

Chartered Institute of Purchasing and Supply Level 4 or equivalent experience of at least 3 years.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

  • Chartered Institute of Purchasing and Supply Level 4 or equivalent experience of at least 3 years.
  • Significant contract and commercial management experience in an IT or Digital role
  • Experience of negotiating and managing IT contracts.
  • Excellent interpersonal, communication and negotiation skills
  • Knowledge in developing KPIs and other outcome based metrics to effectively manage IT contracts
  • Knowledge of digital regulation and legislation
  • Understanding of UK procurement rules and best practice
  • Demonstrable ability to negotiate commercial agreements on complex service delivery contracts and to manage the interfaces between numerous organisations

We only ask for evidence of these technical skills on your application form:

  • Chartered Institute of Purchasing and Supply Level 4 or equivalent experience of at least 3 years.
  • Significant contract and commercial management experience in an IT or Digital role
  • Experience of negotiating and managing IT contracts.
  • Excellent interpersonal, communication and negotiation skills
  • Knowledge in developing KPIs and other outcome based metrics to effectively manage IT contracts
NS&I is one of the largest savings organisations in the UK with 25 million customers and more than £202 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back over 150 years to 1861.

A small company with a big reach we offer a range of benefits to include flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.

Some benefits of working at NS&I include:

• Generous and tailored L&D offering
• Hybrid working
• Two contributory pension schemes (Alpha & Partnership Pension)
• 9 day fortnight scheme
• Generous annual leave – starting at 25 days, increasing to 30 days

Security

Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
To apply please click the link on this advert and follow the steps to complete the application form.

We will sift applications based on the selected criteria stated above as well as your job history.

If shortlisted you will be invited to attend a 1 hour panel interview via video call.

The interview questions will assess you on each of the selected behaviours and the following technical criteria:

• Knowledge of digital regulation and legislation
• Understanding of UK procurement rules and best practice
• Demonstrable ability to negotiate commercial agreements on complex service delivery contracts and to manage the interfaces between numerous organisations

Interviews are planned to take place on 16th June 2022

Note we are unable to accept CVs.

This role is subject to Baseline Personnel Security Standard and financial credit checks.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Working for NS&I

NS&I is currently trialling a Hybrid Working Policy and colleagues are expected to work in one of our office locations London, Durham, Lytham or Glasgow a minimum of two days per week. Depending upon the outcome of the trial, the number of occasions you are expected to attend the office may change.

Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

If you are applying for a role at the same NS&I band as you are currently and the advertised salary is lower than your current salary, if you are successful and accept the role you will need to accept the role at or close to the advertised salary, which would involve your current salary being reduced.

Further information

Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.

The law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact jobs@nsandi.com in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission info@csc.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : HR Team
  • Email : jobs@nsandi.com

Recruitment team :

  • Email : jobs@nsandi.com

Further information

If you have a complaint concerning this recruitment campaign, please send your complaint to jobs@nsandi.com

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