G6 Support Assistant, HOLMES Typist - HP1682801JT

National Crime Agency

Closing date: 27 Jul 2017

Reference number





Administrative Officer
NCA Grade 6

Contract type


Business area

Human Resources

Type of role

Administration / Corporate Support

Working pattern



37 hours per week

Number of posts



Belfast, Northern Ireland : Sheffield, Yorkshire and the Humber

About the job

Job description

The NCA is an organisation which leads the UK’s fight to cut serious and organised crime. This includes class A drugs, child exploitation, people smuggling and human trafficking, major gun crime, fraud, cyber crime, money laundering and the corruption that organised criminals use to facilitate these crimes.
We work to imprison serious criminals, and use many other tactics to disrupt crime and keep people safe. In particular, we want to ensure crime doesn’t pay and that it’s harder to commit. We also draw on innovative new approaches to prevent crimes from happening in the first place.
We expect our Officers to work to the highest standards of behaviour in everything they do.

Our values and behaviours are:

Flexibility – seeking continuous improvements to the way that we work, adapting to find solutions to difficult problems.

Integrity – acting with the highest standards of integrity and professionalism.

Respect – treating everyone with dignity and respect, valuing diversity, working in partnership, and sharing knowledge and best practice.

Serving the public – being proud to put the public interest at the centre of everything we do.

Transparency – being truthful, open and accountable for our actions.

Grade & Role Title: G6 Support Assistant, HOLMES Typist
Vacancy Reference Number: HP1682801JT
Location: Sheffield or Belfast (please state the location/s you wish to be considered for in your application form) If posted in Sheffield, occasional travel to Calder will be required
Closing Date: 27/07/2017 at 12:00hrs Midday
Generic Role Profile Number: RP26000
Salary: The salary for this position is £17,866.  Where existing Civil Servants apply on transfer to the NCA at the equivalent grade, pay principles on Civil Service transfers will apply.
Contract Type: Permanent

Role Summary:

Operation STOVEWOOD (Sheffield) and Sensitive Investigation (Belfast) are complex and sensitive long running investigations which provides a unique opportunity for you to bring your skills and experience in support of such a high profile, serious investigation.

Both are set up in line with the Major Incident Room Standard Administrative Procedures (MIRSAP) and uses the HOLMES data system as well as NCA intelligence databases.

Operation STOVEWOOD x3 (Sheffield):The NCA is leading a major independent investigation into non-familial child sexual exploitation and abuse in Rotherham, South Yorkshire and we are growing our team to ensure that we continue to focus on the needs of victims and survivors and drive forward our enquiries as quickly as we can.

Operation STOVEWOOD is without doubt the largest ever investigation into non-recent child sexual exploitation (CSE) undertaken by law enforcement.  The complexity of the investigation is also unparalleled. Victims and survivors have been exploited or abused by many individuals, in locations across the UK over a number of years.  The majority of suspects have offended against more than one victim and many have been involved in organised trafficking. This investigation provides a unique opportunity for you to bring your skills and experience in support of such a high profile, serious and complex investigation. 

Sensitive Investigation x3 (Belfast):
This Sensitive Investigation is an indoctrinated, challenging and unique investigation which is set up in line with the Major Incident Room Standard Administrative Procedures (MIRSAP) and uses the HOLMES data system.

Role Summary

To provide a professional typing service to Major Incident Rooms, copy typing, transcribing audio/video interviews and general clerical duties.

To undertake word processing / audio duties in connection with files, statements and reports as required
To provide full transcripts from audio or video sources of significant witnesses and offenders in accordance with the Prosecution Team Manual of Guidance and the Major Incident Room Standardisation Administration Procedures (MIRSAP).
To carry out proof reading of documentation and any necessary amendments.
To utilise the scanning and multimedia facilities to attach material to HOLMES.
To share responsibility of clerical duties as directed by the Index Manager or Supervisor.
To use and research the indices of the HOLMES database to assist role.
To answer the telephone and record appropriate information on a message form.
To operate in a professional, confident manner ensuring the security and safety of all equipment and information.
To carry out any other duties commensurate with the purpose and grading of the post that may from time to time be determined

Candidates are required to provide evidence against ONLY the following Personal Qualities Framework (PQF). The level required is listed on the Role Profile and below

- Communication
- Teamwork and Partnership
- Problem Solving
- Personal Accountability
- Negotiating and Influencing

Candidates are required to provide evidence against ONLY the following Entry Criteria taken from the Role Profile–

- General knowledge of administrative practices
- Administrative / organisational skills with ability to multi task
- A basic awareness of legislation affecting NCA activity including the Data Protection Act 1998 and European Convention on Human Rights (ECHR).


We'll assess you against these competencies during the selection process:

  • Behaviour 1. Communication.
  • Behaviour 2. Teamwork and Partnership
  • Behaviour 3. Problem Solving
  • Behaviour 4. Personal Accountability
  • Behaviour 5. Negotiating and Influencing
  • Technical criteria 1. General knowledge of administrative practices
  • Technical criteria 2. Administrative / organisational skills with ability to multi task
  • Technical criteria 3. A basic awareness of legislation affecting NCA activity including the Data Protection Act 1998 and European Convention on Human Rights (ECHR).



Civil Service pension schemes may be available for successful candidates.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.


Successful candidates will be expected to have a medical.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.


Candidates in their probationary period are not eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

James Tong 0117 372 0000

Sift/interview dates and location


Further information

To Apply:
Please carefully read all the information on this advert and the attached documents.

Candidates must fully complete the attached two forms to be considered for this vacancy:

• External Application Form
• Equality & Diversity Form

Please return both documents to central.recruitment@nca.x.gsi.gov.uk mailbox no later than 12.00hrs Midday on 19/07/2017.

Shortlisting is scheduled for week commencing: 24/07/2017
Interviews are scheduled for week commencing: 07/08/2017

If you already work for the NCA and wish to apply for this role you must complete the Internal Application Form found on the NCA intranet.

The Application Form, Guidance Notes and Personal Qualities Framework (PQF) are attached. If they are not or you cannot download them please email central.recruitment@nca.x.gsi.gov.uk

To ensure that your application / emails regarding this vacancy are actioned please ensure that the title of the email contains the vacancy reference number.

Should an application arrive after the stated deadline it will not be included in the recruitment process, regardless of the reason.

Should you be successful at short listing but cannot attend on the date/time allocated to yourself for an interview date The Recruitment Team cannot guarantee an alternate date, regardless of the reason.

If you wish to make a complaint in relation to any stage of the recruitment and selection process please email central.recruitment@nca.x.gsi.gov.uk. please ensure that you refer to the campaign reference number. If you remain dissatisfied following the outcome of your complaint you have the right to contact the Civil Service Commission to pursue it further.

To be considered, you will need to successfully complete SC clearance before commencing the role and for specified roles DV clearance within the first 12 months as part of your probation period.
You will also be required to undertake a mandatory pre-employment substance misuse test and achieve a satisfactory result.


The NCA is a Disability Confident Employer. If you would like this application form in a different format, please contact the Recruitment Team using the details shown towards the end of the form or email:- central.recruitment@nca.x.gsi.gov.uk
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission Recruitment Principles. Further information about the Recruitment Principles can be found on http://civilservicecommission.independent.gov.uk/
The NCA complies with and expects all its employees to reflect the values outlined in the Civil Service Code, for further information please review the code.

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