Support Officer – Recognition and Reward - Apprenticeship

Department for Business and Trade

Apply before 11:55 pm on Sunday 3rd November 2024

 

Details

Reference number

374025

Salary

£27,329 - £29,204
A Civil Service Pension with an employer contribution of 28.97%

Job grade

Executive Officer

Contract type

Permanent
Apprenticeship

Business area

DBT - CMRR - Office for Product Safety and Standards

Type of role

Human Resources

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

Birmingham

Job summary

About OPSS 

Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive?

If the answer is yes, then we would like to hear from you! 

We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the Department for Business, Energy and Industrial Strategy). We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency. 

Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of construction products regulation planned. 

Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence. 

Further information can be found on our website here 

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria. 

We are Inclusive 

We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups. 

We will ensure that individuals with disabilities are provided reasonable accommodation if required to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job description

The Development and Skills Team is part of the wider Capability and Development Team who provide key HR support to OPSS including organisational capability, capacity, talent, learning, planning, and internal engagement. We are responsible for ensuring that OPSS can identify, attract and retain staff to carryout necessary regulatory functions to protect people and places and promote economic growth by giving consumers and businesses the confidence to buy and sell products.

The OPSS Development and Skills Team is now looking for an individual to support staff reward and recognition schemes and other projects to ensure OPSS can retain staff to carryout different regulatory functions. The team is supported by a Team Leader (G6) and Deputy Director (SCS) and works very closely with colleagues, of all levels, across OPSS.   

The successful candidate will be expected to undertake a Business Administrator Apprenticeship (Level 3).

The Business Administrator apprenticeship is a minimum of 12 months and should typically be completed within 18 months. The apprenticeship provides a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. The apprenticeship is a firm grounding in organisational operations and functional processes, as well as the wider working environment. 

The apprenticeship will typically take between 12 and 18 months to complete. If you have not already achieved Level 2 English and Maths, you must do so before taking the end-point assessment.

Person specification

Key Responsibilities:

  • Collating OPSS staff non-cash award nominations in a prescribed template to allow senior team colleagues to make decisions.
  • Managing OPSS staff non-cash award nominations communication including letting staff know about non-cash award decisions and responding to senior colleagues’ feedback.
  • Working with Impact Area Coordinators to plan quarterly meetings with Leadership Team to determine organisational quarterly cash awards.
  • Supporting OPSS quarterly cash awards communication including drafting emails to let staff know about cash awards and contributing to high level cash awards presentations/briefings for Leadership Team.
  • Updating cash and non-cash awards spreadsheet trackers to ensure that the wider team members can easily access information to brief Leadership Team.
  • Assist with management of the OPSS awards inbox by ensuring all email correspondence is responded to within service standards.
  • Supporting other OPSS reward and recognition projects including drafting long service letters and everyday thank you emails.
  • Providing high level support to wider OPSS Development and Skills team projects to support staff learning, development, and culture.

Skills & Experience:

  • Proven planning skills including the ability to identify weekly, monthly, and quarterly deliverables and milestones.
  • Experience of working in a fast-paced environment and demonstrating flexibility with changing deadlines.
  • Good written and verbal communication skills.
  • Proficient in using Microsoft applications, including Word, Outlook, Excel, PowerPoint, independently.
  • Experience of collaborating with different internal stakeholders to progress deliverables.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Working Together
  • Delivering at Pace
  • Communicating and Influencing
Alongside your salary of £27,329, Department for Business and Trade contributes £7,917 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.

Please refer to the attached candidate pack for further information on our benefits.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.

Please ensure that you check your emails regularly as all updates from us will be sent to you this way.

To apply for this post, you will be asked to complete the following as part of the online application:   

  • A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
  • A Personal Statement of up to 750 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.

In the event of a large number of applicants, an initial short sift will be conducted on the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.  

Who can start and Apprenticeship

To start an apprenticeship, you’ll need to be:

  • 16 or over
  • living in England
  • not in full-time education

Reasonable Adjustments

We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment: 

Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. 

Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.  

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Candidate Support

You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.  

Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department. 

Further Information

You can apply for an apprenticeship while you’re still at school but you’ll need to be 16 or over by the end of the summer holidays to start the apprenticeship. Please note if successful you must be 16 or over to undergo the relevant security checks.

  • A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.   
  • Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
  • The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.  
  • New entrants are expected to join on the minimum of the pay band.  
  • Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.   
  • A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.  
  • Terms and Conditions are attached.  Please take time to read the document to determine how these may affect you.
  • Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
  • This role may be considered as a secondment opportunity. Please reach out to the hiring manager listed at the bottom of this advert to discuss.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

Feedback



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Jas Chahal
  • Email : OPSS.Recruitment@businessandtrade.gov.uk

Recruitment team

  • Email : dbtrecruitment.grs@cabinetoffice.gov.uk

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DBT by email at Resourcing@trade.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Civil Service Commission Complaints

Share this page