Support Officer – Recognition and Reward - Apprenticeship
Department for Business and Trade
Apply before 11:55 pm on Sunday 3rd November 2024
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About the job
Job summary
About OPSS
Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge and experience to enable UK business to thrive?
If the answer is yes, then we would like to hear from you!
We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the Department for Business, Energy and Industrial Strategy). We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation and efficiency.
Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of construction products regulation planned.
Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence.
Further information can be found on our website here
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria.
We are Inclusive
We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible and recognise how important inclusivity is to achieve the best outcomes. We hope to attract applications from all underrepresented groups.
We will ensure that individuals with disabilities are provided reasonable accommodation if required to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Job description
The Development and Skills Team is part of the wider Capability and Development Team who provide key HR support to OPSS including organisational capability, capacity, talent, learning, planning, and internal engagement. We are responsible for ensuring that OPSS can identify, attract and retain staff to carryout necessary regulatory functions to protect people and places and promote economic growth by giving consumers and businesses the confidence to buy and sell products.
The OPSS Development and Skills Team is now looking for an individual to support staff reward and recognition schemes and other projects to ensure OPSS can retain staff to carryout different regulatory functions. The team is supported by a Team Leader (G6) and Deputy Director (SCS) and works very closely with colleagues, of all levels, across OPSS.
The successful candidate will be expected to undertake a Business Administrator Apprenticeship (Level 3).
The Business Administrator apprenticeship is a minimum of 12 months and should typically be completed within 18 months. The apprenticeship provides a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. The apprenticeship is a firm grounding in organisational operations and functional processes, as well as the wider working environment.
The apprenticeship will typically take between 12 and 18 months to complete. If you have not already achieved Level 2 English and Maths, you must do so before taking the end-point assessment.
Person specification
Key Responsibilities:
- Collating OPSS staff non-cash award nominations in a prescribed template to allow senior team colleagues to make decisions.
- Managing OPSS staff non-cash award nominations communication including letting staff know about non-cash award decisions and responding to senior colleagues’ feedback.
- Working with Impact Area Coordinators to plan quarterly meetings with Leadership Team to determine organisational quarterly cash awards.
- Supporting OPSS quarterly cash awards communication including drafting emails to let staff know about cash awards and contributing to high level cash awards presentations/briefings for Leadership Team.
- Updating cash and non-cash awards spreadsheet trackers to ensure that the wider team members can easily access information to brief Leadership Team.
- Assist with management of the OPSS awards inbox by ensuring all email correspondence is responded to within service standards.
- Supporting other OPSS reward and recognition projects including drafting long service letters and everyday thank you emails.
- Providing high level support to wider OPSS Development and Skills team projects to support staff learning, development, and culture.
Skills & Experience:
- Proven planning skills including the ability to identify weekly, monthly, and quarterly deliverables and milestones.
- Experience of working in a fast-paced environment and demonstrating flexibility with changing deadlines.
- Good written and verbal communication skills.
- Proficient in using Microsoft applications, including Word, Outlook, Excel, PowerPoint, independently.
- Experience of collaborating with different internal stakeholders to progress deliverables.
Behaviours
We'll assess you against these behaviours during the selection process:
- Managing a Quality Service
- Working Together
- Delivering at Pace
- Communicating and Influencing
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.
Please refer to the attached candidate pack for further information on our benefits.
Things you need to know
Selection process details
Interviews for this vacancy will be conducted virtually. We will, however, consider in-person interviews by exception.
Please ensure that you check your emails regularly as all updates from us will be sent to you this way.
To apply for this post, you will be asked to complete the following as part of the online application:
- A CV setting out your career history, with key responsibilities and achievements. Provide employment history that relates to the essential criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages.
- A Personal Statement of up to 750 words, explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential criteria.
In the event of a large number of applicants, an initial short sift will be conducted on the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview.
Who can start and Apprenticeship
To start an apprenticeship, you’ll need to be:
- 16 or over
- living in England
- not in full-time education
Reasonable Adjustments
We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process. In order to request an adjustment:
Complete the ‘Assistance required’ section on the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process.
Alternatively contact the Government Recruitment Service at DBTrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Candidate Support
You may want to join a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview.
Please see attached Candidate Pack for further information on: Diversity and Inclusion; Benefits; Learning and Development; Working Patterns and what we deliver as a department.
Further Information
You can apply for an apprenticeship while you’re still at school but you’ll need to be 16 or over by the end of the summer holidays to start the apprenticeship. Please note if successful you must be 16 or over to undergo the relevant security checks.
- A reserve list may be held for a period of 12 months from which further appointments can be made. Reserve Lists will be for each location and appointments made in merit order based on location preferences.
- Any move to the Department for Business and Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments.
- The Department will not consider sponsoring a visa or issuing a Certificate of Sponsorship. We are unable to offer advice on any Visa and Immigration cases.
- New entrants are expected to join on the minimum of the pay band.
- Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty. Any applicant who has details held on the IFD will be refused employment.
- A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
- Terms and Conditions are attached. Please take time to read the document to determine how these may affect you.
- Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.
- This role may be considered as a secondment opportunity. Please reach out to the hiring manager listed at the bottom of this advert to discuss.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Jas Chahal
- Email : OPSS.Recruitment@businessandtrade.gov.uk
Recruitment team
- Email : dbtrecruitment.grs@cabinetoffice.gov.uk