Recruitment Communications Officer

Department for Transport

Closing date: 16 Jan 2018

Reference number



£24,876 - £26,120


Executive Officer

Contract type


Business area


Type of role

Communications / Marketing

Working pattern

Flexible working, Full-time, Job share, Part-time



Number of posts



Swansea, Wales

About the job

Job description

Do you have a passion for developing engaging and informative communications?
Do you have the ability to absorb new information quickly and adapt your communications to suit different audiences?
If your answer to these questions is yes, then consider joining our team and play a key role in building and delivering our internal and external recruitment communication strategy.

About the role

As our Recruitment Communications Officer you’ll support the delivery of business objectives and our recruitment strategy.
You’ll play a key role in communicating important news, updates and our strategy using various channels including presentations to a range of stakeholders across the department and agencies.
Understanding the requirements of our customers, your work will have a positive influence on the reputation of the Department for Transport Resourcing Group (DRG) among internal and external audiences through successful communication.
Building relationships with senior management, particularly HR professionals, you’ll develop a professional and high quality internal communications and engagement strategy,

We would like you to:

• build a professional internal communications offering working closely with our team and HR teams across the Department to deliver a new Internal Communications strategy
• strategically plan internal communications in line with departmental and wider civil service priorities
• provide advice to senior managers on all aspects of internal communications
• measure success against strategy and further identify areas/channels of
success and areas/channels in need of further attention
• audit and review our internal communications to ensure they’re fit for purpose
• represent the team at cross agency and departmental meetings

About you

As a communications specialist, you’ll have a background of developing internal content that’s suitable for use across a range of channels and for a range of audiences.
With a flair for producing innovative content that stands out from the crowd, you’ll be able to quickly understanding HR issues and have excellent written and verbal communication skills.
Ideally, we would like you to be flexible in your approach, assisting the Recruitment Attraction Officer to produce social media, external blog content and job adverts when required to reach out to diverse jobseekers.
You will be required to interpret information and create innovative presentations, infographics and newsletters for internal and external audiences.
You can interpret strategy and data quickly to produce innovative presentations for our senior management team.

About us

We are a team of 24 people based in Swansea, made up of:

• Head of DRG
• Four senior managers who are responsible for recruitment assessment, recruitment attraction, projects/change/MI and operational delivery
• Resourcing Partners
• Campaign Managers
• Admin and campaign support

Working together, we provide an expert recruitment service to our agencies for the Department for Transport (DfT).

We can proudly announce that the Department for Transport has been recognised for its leadership on workplace gender equality by being included in The Times Top 50 Employers for Women 2017.

DfT’s inclusion is recognition of our commitment to make the Department a great place to work through our culture of equality and inclusivity and the great strides we’ve made to raise the number of women in senior positions.



Civil Service pension schemes may be available for successful candidates.


Besides the rewarding nature of the job itself, the benefits that come with it are excellent. The package includes generous leave entitlement, attractive pension options, flexible working and other policies to enable a good work/life balance, including beneficial childcare arrangements. You'll also benefit from our commitment to nurturing and developing talent.

Things you need to know


Successful candidates must pass basic security checks.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

We'll assess you against these competencies during the selection process:

• Communications - Ideas: Core
• Communications - Impact: Core
• Communications - Implementation: Core
• Managing a quality service
• Leading and communicating
• Delivering at Pace

You should use the Civil Service Competency Framework and Government Communications Service Competency Framework, referring to the relevant competency definitions for the grade advertised.

For your CV and Personal Statement please provide detailed evidence of how you meet the requirements of the role using the job profile and job advert as a guide for your response.

Please note that any part of the Job Profile could be tested at sift/interview.

If invited to interview, this may consist of a range of question types. These could include questions about your strengths or how you would respond in any particular situation as well as specific examples of things you have done.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

For further information on this vacancy please contact

Sift/interview dates and location

The sift is due to take place w/c 22nd January 2018.

Interview/assessment are likely to be held w/c 5th February 2018.

Whilst we will endeavor to meet the dates set out in the advert there may be occasions when these dates will change. Those candidates invited to assessment will be provided with sufficient notice of confirmed dates.

If successful and transferring from another Government Department a security check may be carried out.

Further information

Please see attached candidate notes.

A reserve list will be held for a period of 12 months from which further appointments can be made.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs

• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

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