Senior Internal Communications Manager

Department for International Trade

Apply before 11:55 pm on Friday 1st October 2021


Reference number



£34,425 - £44,033


Senior Executive Officer

Contract type


Business area

DIT - COO: Communication and Marketing

Type of role

Communications / Marketing

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



Darlington, London

About the job


Join a fun, supportive, creative and award-winning communications team that take pride in delivering 1st class internal communication campaigns to thousands of colleagues around the world. This role in the DIT Communication and Marketing Directorate advises and supports the DIT leadership community & business leads, delivers high quality engagement events and runs our internal communications channels so all DIT colleagues feel informed and purposeful.

You will be an integral member of the highly valued DIT Internal Communication Team, ensuring our staff in the UK and across the world feel proud of the important work they are doing.

Job description

A successful candidate will need to

Lead the creation, design, implementation and evaluation of compelling internal communication campaigns, editorial work and engagement events to help DIT become an outstanding organisation where people are proud to work.

• Provide strategic advice to senior leaders and to teams across DIT delivering high quality communication in a timely, appropriate and consistent manner.

• Deliver best practice creative content that engages our audience.

• Review own and others content to ensure it is well written, accurate and free from mistakes.

• Evaluating the success of your campaign work, you will constantly seek new ways to draw people in through knowledge of emerging trends in internal communication.

• Balance the needs of multiple high-level projects and events.

Hybrid Worker

The role will be based in either Darlington or London. You will be asked to express a location preference during the application process.

Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DIT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in an office, on average. If your office location is London, you will be eligible to receive London weighting.

DIT will cover travel costs/expenses to any office which is not your usual office location in line with departmental expenses policy. DIT will not cover commuting costs to your agreed office location.

Appointments will be made to candidates in merit order based on location preferences.


Essential Criteria

• Internal communications experience or significant knowledge of internal communication and demonstrated transferable skills.

• Ability to write and edit copy to high standards.

• Experience of developing internal communication strategies and implementation plans.

• Be familiar with digital applications like CMSs, design (e.g. canva), google analytics, email programmes (e.g mailchimp), and MS Teams Live Events.

• Used to providing communication advice to senior leaders.

Desirable Criteria

• Able to edit videos on editing software like final cut pro.

• Have experience of arranging staff engagement events.

• Experience of large, complex, multi-site organisations.

• Engaging a global workforce.

Personal Attributes & Skills

The successful candidate will have highly developed analytical skills linked to strong interpersonal, consultative and negotiation skills. They will be experienced at achieving set objectives and targets by working independently and being mindful of risk. They will be comfortable working at pace, juggling multiple priorities and managing deadlines and able to respond well to change and uncertainty.


We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Making Effective Decisions
  • Managing a Quality Service
  • Delivering at Pace

We only ask for evidence of these behaviours on your application form:

  • Communicating and Influencing
  • Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

  • Written test to test writing and strategy skills.


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.
We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview.

Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way.

Sift will take place week commencing 04/10/2021.

Interviews will take place week commencing 11/10/2021.

As part of the application process you will be asked to complete a CV & behavioural statements.

Please align your CV with previous skills and experience.
Maximum of 2 A4 pages.

In the event that there is a high volume of applications, a short sift will be conducted based on CV. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.

During the interview process you will be assessed on the behaviours stated in the advert, strengths and technical skills.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

Please note – the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against the government.

New entrants are expected to join on the minimum of the pay band.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at

The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation.

Please note – harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Alice Young
Email :
Recruitment team :
Email :

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DIT by email: If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here to visit Civil Service Commission/Complaints

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