Senior Infrastructure Engineer (Network Security)

Department for Work and Pensions

Apply before 11:55 pm on Sunday 23rd January 2022

 

Reference number

168907

Salary

£49,171 - £64,589

Grade

Grade 7

Contract type

Permanent

Business area

DWP - Digital

Type of role

Digital

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts

1

Location

This role will be based in Blackpool, Manchester or Newcastle. Please find further information on the Corporate hub locations here.

About the job

Summary

Technology Services provide the foundations upon which digital services for DWP are developed and operate. Our purpose is to deliver secure, effective and cost-efficient digital infrastructure services and to run live IT operations that support DWP business objectives. We do this by putting users and quality of service at the heart of what we do.

Our team is made up of 1,500 colleagues working collaboratively across 10 portfolio-led teams in a fast-moving environment. Our teams deliver an end-to-end suite of digital products and services that support DWP colleagues and citizens in an ever-evolving technology landscape. Our work is focused around the following 6 themes:

1. Delivering a digital workplace that improves the way we work. We provide the products and services to make our users' jobs easier, encourage greater collaboration and support flexibility in working patterns, locations and on devices of their choice – helping to drive forward DWP’s digital transformation.

2. Delivering high-quality and resilient IT services and support. We are embedding a Full Stack Service Model to integrate our IT operations and ensure our services meet existing and future network demand.

3. Building a world-class performance-focused user experience control centre. We have created an end-to-end, data-driven performance environment to measure our systems and ensure we keep the department functioning.

4. Exploiting and enhancing hybrid cloud services. We provide hybrid cloud services that balance on-premise and public cloud to offer true platform independence and optimum price performance.

5. Protecting and securing our services. We ensure our IT systems remain secure and available, resilient to natural and human-caused disaster – ensuring citizens always have access to our key services.

6. Developing our people, capability and skills. We have created a sustainable service by developing our people, bringing key skills in-house to DWP, giving our teams professional pathways to develop and opportunities to progress within Technology Services.

As we continue our journey to service excellence we have identified a number of opportunities to join our Technology Services team.

Job description

DWP has recently undertaken a number of large projects encompassing:

• The Secure Digital eXchange (SDX) gateways service integration with DWP Cyber Resilience Centres (CRC) Protective Monitoring Service.

• Integration of SDX Next Gen firewalls with CRC Continuous Vulnerability Management service.

• Scale out of Checkpoint Secure Remote Access services as part of the COVID response.

• Deployed VeloCloud SDWAN across c1000 offices.

The Department is currently delivering a number of projects involving Delivery Teams from across DWP Digital to extend the Departments security alerting, monitoring and management capabilities including:

• Protective Monitoring.

• Continuous Vulnerability Monitoring.

• Zscaler Secure Remote Access.

• Enhancements to our Security Management capabilities.

As a Senior Infrastructure Engineer with a background in Security you will use Programme and Project Management experience to ensure best practices are adhered to across the department and guide teams and coordinate the work of DWP internal teams and supplier teams working on Networks and the security aspects of our network infrastructure.

The ideal candidate will also have;

• Experience in managing and coordinating delivery of IT security solutions and services within a large enterprise 24*7 operational business including with public and private cloud solutions.

• Experience of leading deliveries of market security technologies for example SIEM(Splunk), PUAM (CyberArk), Endpoint protection (Tanium and Fire-eye).

• Experience in security and technology risk management, incident handling and managing resolutions.

•Experience of industry policies, controls and standards including the NIST.

• Cybersecurity framework and how it is applied to track cybersecurity capability across an enterprise organisation or other comparable frameworks.

• Experience in delivering in accordance with technology security strategy and managing continuous service improvement.

•An exceptional and authentic leader, with the ability to build, inspire and engage their teams to deliver results even in times of ambiguity; to enjoy their contribution and to be proud of their achievements.

• Successful track record of delivering digitally enabled organisational transformation programmes, with an appreciation that change can provide opportunity for efficiency and innovation.

Desirable skills and experience:

• Proven experience of developing capability at an organisational and team level, through empowering, supporting and developing staff to achieve the highest performance standards.

• Strong track record of team working and developing stakeholder relationships; creating a wider ranging network of relationships across organisational boundaries that support collaborative working across teams or organisations to in order to achieve highly effective outcomes.

• A self-starter bringing their own energy, resilience and enthusiasm, to continually drive through improvements to the service provided to DWP.

• Strong financial acumen and a desire for and experience in delivering value for money.

• Strong commercial acumen and experience of managing third part service providers.

• Sees the bigger picture by taking groups of services, investigating how to get the best of underlying services.

• Communicate with others in a clear, honest and enthusiastic way in order to build trust. Explain complex issues in a way that is easy to understand. Take into account people’s individual needs. Deliver difficult messages with clarity and sensitivity, being persuasive when required. Consider the impact of the language used. Remain open-minded and impartial in discussions, whilst respecting the diverse interests and opinions of others. Introduce different methods for communication, including making the most of digital resources whilst getting value for money. Monitor the effectiveness of own and team communications and take action to improve where necessary.

Responsibilities

The responsibilities are outlined in the job description above.

If you would like to learn more about the role, please contact mehul.ladva@dwp.gov.uk.

The Department is committed to promoting flexible ways of working, whilst enabling the business to operate at maximum efficiency and will expect colleagues to work from a blend of locations, including some time working at home, as required. The corporate hub location will be the designated place of work and any remote or home working arrangement does not constitute a change to your designated place of work or contractual Terms and Conditions. Please be aware that this role can only be worked in the UK and not overseas.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Communicating and Influencing
  • Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

  • IT Infrastructure (Network Security)
  • Problem Management
  • Technical Breadth

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• An employer pension contribution of up to 27%
• A generous annual leave allowance

Salary Information

Salary for this role is from £49,171 (Band min) to £59,589 (Band max).

Where the maximum salary of £59,589 is offered, a Digital Allowance of up to £5,000 per annum is available for exceptional candidates, based on our assessment of your skills and experience.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement 1250 words.

When giving details in your employment history and personal statement you should highlight your experience working with the essential criteria below:

• Has an appreciation of information security, designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats as core part of the solutions and services.

• Ensures that the right actions are taken to investigate, resolve and anticipate problems. Coordinates the team to investigate problems, implement solutions and take preventative measures. Able to dissect a problem to its component parts to identify and diagnose root causes. Having a deep understanding of technical concepts and how they fit into the wider technical landscape enabling you to troubleshoot and identify problems across different technology capabilities. Takes accountability of issues that occur and is proactive in searching for potential problems. Achieves excellent user outcomes.

• Designs, implements, administers and supports infrastructure technologies, solutions and services such as: compute, storage, networking, physical infrastructures, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including PaaS, SaaS.

• Develop and maintain an understanding of economic, social, political, environmental and technological developments to ensure activity is relevant. Ensure plans and activities in your area of work reflect wider strategic priorities and communicate effectively with senior leaders to influence future strategies. Adopt a government wide perspective to ensure alignment of activity and policy. Use effective communication to bring together views, perspectives and diverse needs of stakeholders to gain a broader understanding of the issues surrounding policies and activities.

• Demonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Deliver a high quality, efficient and cost effective service by considering a broad range of methods for delivery. Ensure full consideration of new technologies, accessibility and costings. Make clear, practical and manageable plans for service delivery. Ensure adherence to legal, regulatory and security requirements in service delivery. Proactively manage risks and identify solutions. Establish how the business area compares to industry best practice. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service.

• Actively build and maintain a network of colleagues and contacts to achieve progress on shared objectives. Challenge assumptions while being willing to compromise if beneficial to progress. Build strong interpersonal relationships and show genuine care for colleagues. Ensure consideration and support for the wellbeing of yourself and individuals throughout the team. Understand the varying needs of the team to ensure they are supported and their experiences are utilised. Create an inclusive working environment where all opinions and challenges are taken into account and bullying, harassment and discrimination are unacceptable. Remain available and approachable to all colleagues and be receptive to new ideas.

• Promote diversity, inclusion and equality of opportunity, respecting difference and external experience. Welcome and respond to views and challenges from others, despite any conflicting pressures to ignore or give in to them. Stand by, promote or defend own and team’s actions and decisions where needed. Seek out shared interests beyond own area of responsibility, understanding the extent of the impact actions have on the organisation. Inspire and motivate teams to be fully engaged in their work and dedicated to their role.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.

For Hints and Tips on completing your application visit our blog Getting Hired at DWP Digital .

Throughout the whole recruitment process – application and interview – the accuracy and clarity of your communication will be assessed.

Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.

A NOTE ON ANONYMISATION

*Due to DWP’s use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV; any information that you would customarily share on a CV should therefore be entered onto the application form. Please ensure you provide sufficient information to enable the sift panel to make an informed judgement about your suitability for this role.

IMPORTANT INFORMATION

Please include all other information that you would customarily provide when presenting a CV/Personal statement, as the sift panel use this information to assess your application.

DWP operates an anonymised recruitment process. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Personal statement. Failure to do so will result in your application being withdrawn.


Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following Behaviours and Technical Skills:

• Leadership
• Communicating and Influencing
• Managing a Quality Service
• IT Infrastructure (Network Security)
• Problem Management
• Technical Breadth

Other information:

A reserve list may be held for a period of 6 months from which further appointments can be made.

Reserve list candidates will be posted in merit order by location.

You must meet the security requirements before you can be appointed. The level of security needed is security check.

For meaningful checks to be carried out individuals you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers.

Sift and interview dates to be confirmed.

Further Information

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via digitalrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  DWP Digital Group TS Recruitment
Email :  digitalgroup.tsrecruitment@dwp.gov.uk
 
Recruitment team :
Email :  digitalrecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission here to visit Civil Service Commission

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