Systems Resilience DR Manager
National Savings and Investments
Apply before 11:55 pm on Thursday 9th January 2025
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Information Technology
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About the job
Job summary
The System Resilience DR manager will ensure the implementation, continual improvement, embedding and promotion of the agreed Disaster Recovery (DR) standards across the NS&I IT estate. This will ensure the impacts of an outage, disaster, or cyber attack effecting IT systems can be recovered in a timely manner. The role holder will work closely with NS&I’s Risk team to define and assure the overall DR and Operational Resilience policies, standards and plans.
The role holder will also be required to facilitate all suppliers from across the outsourced operations to collaborate on all Information and Communications Technology Disaster Recovery (ICTDR) and resilience-related issues which affect NS&I, the outsourced operation and B2B clients.
The System Resilience / DR manager will be required to co-ordinate IT DR testing on an annual basis and the continued testing of DR on infrastructure and application resilience across suppliers. They will ensure that both the corporate and operational ICTDR plans are documented, aligned to industry best practice and updated whenever changes to technologies are implemented.
The IT Services (Operations) department is an agile team and this role will also support colleagues to provide great service, to staff & customers across the business in Retail, B2B and corporate operations.
Job description
Person specification
Essential qualifications
- Formal qualifications in Information Technology, Computer Science, relevant qualification in System resilience / disaster recovery or proven in depth work experience in the field of Disaster recovery and implementation.
Essential skills and experience
- Experience in Disaster Recovery Planning and implementation, preferably in the government and / or financial sectors.
- Experience of reviewing and providing feedback on written commentaries and materials altering its tone for differing audiences.
- Excellent communication and advocacy skills.
- Experience of working in an outsourced operating model.
- Experience of working in financial services.
Essential technical knowledge
- Knowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes.
- Knowledge, understanding and application of various types of Disaster Recovery & IT Resilience methods in a multi cloud environment.
- Good understanding of the concepts of cloud computing in AWS & Azure platforms.
- Good understanding of resilience and DR capabilities in AWS & Azure Platforms.
- Strong understanding of ITIL v4 framework and best practices
Qualifications
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Making Effective Decisions
- Managing a Quality Service
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
Technical skills
We'll assess you against these technical skills during the selection process:
- Knowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes.
- Knowledge, understanding and application of various types of Disaster Recovery & IT Resilience methods in a multi cloud environment.
Benefits
NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.
A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.
Some benefits of working at NS&I include:
- Learning and development tailored to your role
- An environment with flexible hybrid working options
- 9 day fortnight scheme
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 97%
- Generous annual leave – starting at 25 days, increasing to 30 days
- Performance related variable pay bonus
- Enhanced maternity, paternity, adoption and shared parental leave
Things you need to know
Selection process details
To apply, please click the link on this advert and follow the steps to complete the application form.
In your application you will be asked to provide the following
- An outline of your career history and qualifications with your key responsibilities and achievements.
- A 250 word personal statement on the key essential experience
- Experience in Disaster Recovery Planning and implementation, preferably in the government and / or financial sectors.
- Experience of reviewing and providing feedback on written commentaries and materials altering its tone for differing audiences
- 250 word statement for the selected behaviour at sift. Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR method.
- A 250 word statement on each technical skill selected for sift.
- Knowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes.
- Knowledge, understanding and application of various types of Disaster Recovery & IT Resilience methods in a multi cloud environment.
In the event we receive a large number of applicants, applications will be sifted first on the personal statement on the key experience. Those who demonstrate the minimal acceptable level of experience will then qualify for the full sift.
If shortlisted you will be invited to attend a 1 hour panel interview via video call.
The interview questions will look at the selected behaviours and your experience related to the key responsibilities.
Interviews will take place on the week commencing 27th January 2025.
Note we are unable to accept CVs.
This role is subject to Baseline Personnel Security Standard and financial credit checks.
Reserve List
A reserve list may be held for a period of 12 months from which further appointments can be made.
Working for NS&I
NS&I is currently working in a hybrid way with colleagues expected to work in the office for 40% of their working month and this will be increasing to 60% of their working month in early 2025. If you are applying to work in London, the role is currently based in Sanctuary Buildings, Great Smith Street, SW1P 3BT and in early 2025 it is anticipated that NS&I will be moving out of Sanctuary Buildings and into our new NS&I London office location, Riverside House, 2a Southwark Bridge Rd, London SE1 9HA.
Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.
Further information
Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : HR Team
- Email : jobs@nsandi.com
Recruitment team
- Email : jobs@nsandi.com
Further information
