Head of Price Cap Policy


Apply before 11:55 pm on Monday 30th May 2022



Reference number



£56,000 - £82,820
London £60,000-£82,820/Glasgow £56,000-£76,962. Please ensure that you read the Pay and Reward information for Civil Service and internal colleagues that can be found in the candidate pack


Grade 6
Level 3

Contract type


Business area

OFGEM - Retail

Type of role

Senior leadership

Working pattern

Flexible working, Full-time

Number of posts



Glasgow, London


Managing price protection in an unprecedented energy market

As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable and environmentally sustainable energy supply. Now that record increases and volatility in global gas prices have put the energy market under unprecedented pressure, our price cap policy is the subject of intense interest from retail consumers, stakeholders and government alike.

As Head of Price Cap Policy (near term or medium term), you will operate in this exciting environment, developing, consulting on and delivering policy changes for price cap updates. This includes changes at pace for the next price cap update, and (in the medium-term role) a programme of future changes. You will also set the strategic direction of the cap in line with other retail priorities. And, as a team leader, you can expect to manage, mentor and support others working across multiple disciplines.

Expertise in energy retail is essential and you will have a good knowledge of the regulatory environment, including issues relating to the price cap. Along with a proven aptitude for leading others, you’ll have experience of managing budgets and resources. Strong organisational skills, including the prioritisation and delivery of work, are important. Success will also depend on your excellent communication and influencing skills, and your ability to build productive working relationships, with stakeholders and teams both inside and outside the organisation.

Ofgem relies on having a workforce that reflects the society we serve, so we welcome candidates from all backgrounds, and especially those from underrepresented groups. While this is a full-time role, flexible working patterns and job shares are welcome. We will also support you with excellent training and development opportunities, plus a competitive benefits package.

Job description

We are looking to recruit two Team Managers to lead the Price Cap Policy Teams, one of these roles will be looking after near-term changes and one looking after medium-term plans.

Both will play a pivotal role in setting the direction of the price cap (or ‘default tariff cap’). These are fantastic opportunities to be at the forefront of developing, consulting on and delivering price cap policy, affecting millions of consumers. You will also be doing this at a time when the retail energy market is undergoing significant change, during a period of unprecedented market volatility, and will play a vital role in supporting the decarbonisation of the GB economy.

Your work will directly impact the level of protection of default tariff customers across GB. In this role you will lead on implementing changes at pace that impact policy and methodology for the next price cap update (in the near-term role) and setting out a forward strategic work program for price cap policy (in the medium-term role) to give stakeholders visibility of future changes, whilst aligning with other Retail priorities in Ofgem.

To be successful in these roles, you will be capable of planning, overseeing and delivering a set of work deliverables on time and to a high standard through effective project management and team management. You will be able to lead multi-disciplinary teams in specific work areas, while operating in the context of Ofgem’s Professions and Flexible Resourcing model, as well as provide inclusive team leadership by supporting and developing team members and demonstrating commitment to Ofgem values.


To help your understanding there are general responsibilities that apply to both roles which is highlighted below. We have also highlighted where responsibilities are role specific.

General Responsibilities

Delivery of set of team deliverables, and managing and co-ordinating successful outcomes across team members and collaborating teams
• Sets clear and transparent work objectives, milestones and success metrics at team and individual level to oversee and co-ordinate successful team outcomes.
• Collaborates closely with other teams to manage interdependencies, risks and resourcing to support portfolio delivery.
• Jointly responsible for welfare and pastoral care of all colleagues.
• Demonstrates effective diversity and inclusive team management within their team and the wider organisation.

Near-Term Price Cap Policy Responsibilities:

• Deliver policy changes for the next major price cap update.
• Ensure the cap remains fit for purpose and continues to achieve the requirements of the Default Tariff Cap Act. Ensure any amendments are robust to legal challenge.
• Engage with industry and other stakeholders to develop policy, exploring the interactions.
• Deploy the changes with board sponsorship within the fixed timescales determined by the cap deadline.
• Manage industry and other stakeholders through a robust consultation process and all the way to delivery of the decisions
• Collaborate with internal teams to ensure all bases are covered to successful delivery on time.

Medium-Term Price Cap Policy Team Responsibilities:

• Develop policy changes for later price cap updates on a 2-3 year horizon.
• Set out a clear forward work program to give stakeholders visibility of future changes.
• Collaborate and engage with other teams within Ofgem, BEIS and other government departments to align the direction of the cap with our wider goals and on any legislative changes required for cap reform.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Making Effective Decisions
  • Leadership
  • Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

  • Please refer to the Candidate Pack attached for full details.
Ofgem can offer you a comprehensive and competitive benefits package which includes; up to 30 days annual leave. Excellent training and development opportunities. The opportunity to join the Civil Service pension arrangements which include a valuable range of benefits. Flexible working hours and family friendly policies. Restaurant and subsidise gym (London only). Interest free season ticket loan.


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word ‘supporting statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the essential and desirable skills and capabilities.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Cheryl Stobo
  • Email : recruitment@ofgem.gov.uk

Recruitment team :

  • Email : recruitment@ofgem.gov.uk

Share this page