Natural England Support Adviser (Ref: 3684)

Natural England

Apply before 11:55 pm on Monday 15th November 2021


Reference number





Administrative Officer
Support Adviser

Contract type

Fixed Term

Length of employment

Fixed term roles for a period of up to end of March 2022 with possibility of extension.

Type of role

Administration / Corporate Support
Business Management and Improvement
Contact Centre
Environment and Sustainability
Operational Delivery

Working pattern

Full-time, Job share, Part-time

Number of posts



East Midlands, Eastern, London, North East, North West, South East, South West, West Midlands, Yorkshire and the Humber

About the job


These positions are based Nationally

Job description

The team

Everything’s better with nature. You included.
At Natural England, we love what we do. We’re here to make sure people and nature can thrive. A healthy natural environment is fundamental to our wellbeing, prosperity and happiness – that’s why we collaborate with scientists, lawyers, project managers and experts to implement environmental policy and shape decisions.

As the Government’s statutory advisor for the natural environment, we work with a wide range of partners, and customers on a huge range of projects, from influencing construction and development, advising farmers and landowners how they can manage their land in a sustainable way, monitoring and protecting habitats on land and at sea, improving ways to connect people with nature and establishing nature recovery networks. Across the country, we’re helping nature to support people and our planet.

See more about the work of Natural England at:

Natural England staff are inclusive, motivated and ambitious to achieve results for our environment, for everyone. We welcome and encourage applications from all communities and we operate a guaranteed interview scheme for disabled applicants who meet the minimum requirements for the role.

Wherever possible Natural England accommodates requests for both full-time and part-time hours and other flexible working patterns to help employees achieve a good work/life balance and maintain their health and wellbeing.

From induction to ongoing learning and development, everyone in Natural England is supported to develop their skills and capabilities.

Where appropriate there will be offers of training under our apprenticeship schemes.

We have a wide variety of roles on offer. Here are some examples of the main types of role we have available:

• Providing support to teams advising farmers on how to reduce pollution and increase biodiversity

• Providing support to teams giving advice through the planning system to ensure habitats are protected and to maximise environmental opportunities of development activity

• Supporting teams working with landowners and the fishing industry providing advice on how to manage and improve the quality of protected habitats on land and at sea.

• Providing support to our wildlife licensing system to ensure valuable species are protected

• Providing essential administrative and business planning support across Natural England, including recruitment, enquiries and governance teams

Some roles are permanent and some are available as a fixed-term appointment.

Some roles on offer can only be done from specific offices. This includes Area Team roles where you would be expected to be based in the team’s geographic area. Some National Team roles can be done from any NE office while some National Teams have ‘hubs’ where you would be expected to join the rest of the team in a specific office including at Worcester and Crewe offices.

You can view a map of our office locations here:

Please specify your location preferences in the appropriate field on the application form.

Technical skills and knowledge required:

• Relevant experience

• Awareness of Natural England’s role and remit

• Experience and evidence of providing advice to customers and stakeholders

• Knowledge and experience of working within policy guidelines

• Experience of, and ability in, applying effective communication skills (verbal and written) in conveying complex and or difficult messages to a variety of different audiences

How to apply

We'll assess you against the competencies below during the selection process. When completing the application form you should present relevant examples using the STAR format.

STAR stands for:
• Situation
• Task
• Action
• Result

Examples should be given in no more than 250 words for each competency. Please ensure you read the candidate information pack before you begin your application.

Next steps

If we receive a significant number of applications we may choose to sift applications on the first two competencies of Personal Effectiveness and Work Delivery only.

If you are successful in being invited to interview you will be asked to give examples for all three competencies.

As this is a large recruitment campaign, timescales may be longer than usually expected, candidates being invited to interview will be contacted by email before end of December 2021.

Successful candidates who pass interview will be allocated roles in merit order based on scores achieved at interview and in accordance with location preferences, taking into account the work area successful candidates are most suited to wherever possible.


Competence 1
Professional competency

Personal Effectiveness


• Use clear and appropriate language, communication styles and techniques that engage your audience (basic)
• Act with integrity, addressing challenging issues and managing conflict through being open and objective (basic)

Competence 2
Professional competency

Work Delivery


• Manage and deliver your work to meet agreed targets and deadlines (basic)
• Handle data responsibly, understand your role in good governance, and comply with delegations, policies and procedures (basic)

Competence 3
Professional competency

Putting People at the Heart of the Environment


• Listen to and understand our diverse partners and customers so that you achieve the best outcomes for them and the organisation you are representing (basic)


Please refer to Job Description


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

Please refer to Job Description

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :
Email :
Recruitment team :
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