Associate Agile Delivery Manager

Department for Work and Pensions

Apply before 11:55 pm on Wednesday 4th August 2021


Reference number



£31,989 - £34,285


Higher Executive Officer

Contract type


Business area

DWP - Digital

Type of role


Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



Leeds, Manchester, Sheffield

About the job


What’s your favourite agile approach? Scrum, Kanban, Lean or something else?

We’re looking for an associate agile delivery manager to help manage a multi-disciplinary team delivering one of the largest technology projects in Europe.

You will help lead the strategic design and implementation of an Identity Access Management (IAM) solution that will support in excess more than 30 million active citizen accounts. It will extend to incorporate capabilities such as identity proofing, transactional risking and behavioural analytics.

If you would like to learn more about the role, please contact

Job description

We’re looking for someone who can do hands-on delivery of projects, seeing them through from end to end, managing delivery right through to live service.

You'll remove blockers and create the right environment for multidisciplinary teams to succeed.

Day-to-day you will be working with experts in software engineering, business process design, user research, user experience design and policy development.

If you aren’t already, you will become an agile expert and build a culture of continuous improvement with high performing teams.

You’ll need your skills as a persuasive communicator, and be able to draw on your experience of solving cross-cutting problems to get the job done.

You’ll join a thriving community of practice, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers. Together we'll continue to embed agile into the fabric of DWP and find ways to innovate.

We offer choices for developing your career in a way that works for you - with opportunities from associate up to potentially director level. We will support you in that journey.

We’re looking at your potential and we’ll help you fully embrace and grow with our range of leadership and development offerings. These include mentorship programmes, sponsoring you to gain industry certifications.

Check out these blogs about Agile Delivery Development.


The responsibilities are outlined in the job description above.


• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service pension.

Salary Information

Your salary for this role is from £31, 989 to £34,285.

If successful our offer to you will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

You could be based out of either Leeds, Manchester or Sheffield corporate hub locations.

Reserve list candidates will be posted in merit order by location.

Please find further information on the Corporate hub locations.

The Department is committed to promoting flexible ways of working, whilst enabling the business to operate at maximum efficiency and will expect colleagues to work from a blend of locations, including some time working at home, as required. The corporate hub location will be the designated place of work and any remote or home working arrangement does not constitute a change to your designated place of work or contractual Terms and Conditions. Please be aware that this role can only be worked in the UK and not overseas.

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. A CV including your employment history, responsibilities, skills, accomplishments, plus your qualifications and relevant training.

3. A personal statement of no more 750 words.

When giving details in your CV and personal statement you should highlight your experience working with the criteria below:

• Promoting a culture of psychological safety in teams, managing team dynamics. Actively contribute to enabling teams to work in a better way.

• Communicating in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact.

• A proactive approach to your learning and development, continuously improving your knowledge, skills and experience.

• Experience of working in an agile product or project management environment.

The sift panel will use the information relating to your CV and your personal statement to assess your experience, skills and knowledge against the essential criteria.

For Hints and Tips on completing your application visit our blog Getting Hired at DWP Digital .

Stage 2: Interview

If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the following technical skills and experience:

• Awareness of agile methodologies and how they can be applied.

• A demonstration of leadership skills; owning problems and motivating others.

• Actively managing team dynamics and fostering a productive environment.

• Having a proactive approach to learning and development of yourself and others.

An average of your individual scores (ranging from 1 – 7) will be provided, but you will need to achieve a minimum score of 4 in each of the essential criteria being assessed, in order to progress.

Interviews will take place from 16th August 2021. Sift and interview dates to be confirmed.

Throughout the whole recruitment process – application and interview – the accuracy and clarity of your communication will be assessed.


*Due to DWP’s use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Personal statement. Failure to do so will result in your application being withdrawn.

Reasonable Adjustments

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Other information:

A reserve list may be held for a period of 6 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees
who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Mimi Enefiok
Email :
Recruitment team :
Email :

Further information

If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission here to visit Civil Service Commission

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