Data Acquisition and Exchange Specialist

HM Revenue and Customs

Apply before 11:55 pm on Thursday 2nd February 2023

 

Details

Reference number

245466

Salary

£34,404 - £36,985

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

HMRC - CDIO - CIO Customer Compliance Group & SOLS

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Part-time, Compressed Hours

Number of jobs available

1

Contents

Cardiff

Job summary

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve. 

We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Do you want to join a team responsible for managing relationships while being involved in Data Acquisition from other government departments?

HMRC are one of the most digital organisations in the UK. We have one of the largest data sources, and we're creating a world-class IT function.

With 50 million customers, 60 thousand colleagues to support, and £600 billion to collect to fund UK Plc, our IT operation is huge. Operating on a stage this big would faze many, and it is not for everyone. But, for those who are up to the challenge, we offer unique and unparalleled opportunities to work with some of the newest technologies and make a real, lasting difference.

Job description

Data Acquisition & Exchange (DA&E) is part of Data Sharing & Acquisition (DSaA) in CDIO CIO: CCG & SOLS. DSaA promote and facilitate responsible sharing of HMRC data across government and external organisations which supports data-driven policy making, strategy and operations in legal and proportionate ways supporting HMRC in taking on tax compliance and improving customer services through ‘bulk’ UK-based data acquisitions, as well as ensuring the UK Government meets its international obligations acquiring and exchanging information tackling cross-border tax avoidance.

DA&E uses statutory powers working with internal stakeholders to obtain bulk third-party data for data led compliance work and wider use across HMRC, and is the central office for Automatic Exchange of Information with offshore tax authorities under a variety of treaties and international agreements. DA&E also lead HMRC’S required governance function for all bulk third party data requests.

The Data Acquisition Governance Team (DAGT) provide guidance to business stakeholders on acquisition route options, including HMRC’s information powers, legal gateways with other public sector bodies, commercial procurement, voluntary, open and free data sources. Ultimately ensuring data acquired is aligned to HMRC’s strategic vision, considering GDPR implications, ensuring value for money so that data is treated as a strategic asset.

This is an exciting opportunity to support the decision-making and facilitation of HMRC data acquisitions from Other Government Departments (OGD’s). The DAGT is required to lead Data Requestors through the Data Acquisition journey, ensuring appropriate stakeholder relationships are created, relevant security protocols are adhered, provide guidance of appropriate legal gateways and ensuring documentation in place to finally support those requests through governance, then monitoring ingestion and benefits realised. You will be an integral member of the governance meetings and will feed into team outreach and awareness activities to promote DAGT across HMRC.

Responsibilities:

  • Promoting the work of our Data Acquisition Governance Team and communicating the opportunities relating to data obtained from commercial, public sector bodies and other organisations, in addition supporting the wider Data Acquisition & Exchange.
  • Take ownership for Data Acquisitions from Other Government Departments (OGDs), leading and supporting the data requestor through the data acquisition journey.
  • Communicate with internal HMRC partners and users of the data about the governance process. Collaborate with those colleagues to ensure data is treated as a strategic resource.
  • Discussing data needs with suppliers, data sources, supporting interested business areas in making appropriate submissions.
  • Maintaining relationships with external stakeholders.
  • End to end support of the governance of HMRC acquisitions.
  • Driving out the business requirements for data requests that have strategic HMRC benefits.
  • Identifying and managing potential risks and issues and appropriately handling and escalating sensitive acquisitions.
  • Working with Security & Information Business Partners, Policy, Solicitors, Commercial and many others to provide technical support for decision-making.
  • Tracking acquisition plans and maintaining robust records.

Person specification

The Successful candidate would be required to have experience and demonstrate the following skills:

  • The ability to liaise comfortably with a wide range of stakeholders internally and externally through various mediums with confidence.
  • Good organisational skills are required therefore a demonstrable understanding of project methodology or similar practical skills is desirable.
  • The ability to understand complex information quickly.
  • Lead variety of stakeholders through the data acquisition governance process.
  • Support the wider work of the data acquisition governance team.
  • Ensure robust audit trail is complete and stored in corporate memory.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Working Together
  • Communicating and Influencing
  • Seeing the Big Picture
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

As part of the application process we ask you to provide a CV, detailing your job history for the last 3 years, accounting for any gaps in employment, and any skills and experience gained. Your CV will not be scored as part of the Sift.

You will also be asked to provide a 250-word Personal Statement which should detail your suitability against the person specification and responsibilities.

We also require 3 Behavioural Statements (250-words each) 

  • Working Together (Lead Behaviour)
  • Communicating and Influencing
  • Seeing the Big Picture

In the event of a high number of applications, an initial sift will be conducted against the Lead Behaviour (Working Together).

Candidates who proceed to the full sift will be assessed on the CV, Personal Statement and all Behavioural Statements.

Interview will be held via digital technology.

At interview, candidates will be measured against the 3 Behaviours, discussing them in greater detail and how your experience will help you fulfil the requirements of this role.

If you are invited to Interview, you will be asked to confirm that you are able to attend the office location listed in this advert a minimum of twice a week (subject to the needs of the business, this could be subject to change).

Sift and interview dates to be confirmed.

Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: hmrcrecruitment.grs@cabinetoffice.gov.uk  - Use subject line to insert appropriate wording e.g. Please re-open my application - 245466 & vacancy closing date 02/02/2023.

Security Update

If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment. 

Successful candidates must pass a Disclosure and Barring Security Check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. 

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Additional Security Information

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

HMRC transformation

HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from. 

HM Revenue and Customs has made significant progress with its plans to locate in 14 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities. 

These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon, Portsmouth and Stratford.  

In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff. 

We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites. 

For more information please contact the vacancy holder.

Terms and Conditions

We really hope you decide to apply for this role. If you’re successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 – 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We’ve put together a summary of the key changes that will be made and you can find this attached to the Job Advert.  

Pay

If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information. (Please note the attached document could also be called “Combined T&C and OGD Pay English”) 

New entrants are expected to join on the minimum of the pay band. 

Further Information

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process. 

A reserve list may be held for a period of 12 months from which further appointments can be made. 

Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility here.

HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Please note this vacancy is only available within the offered location. No alternative locations will be considered.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Important information for existing HMRC contractual homeworkers:

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Reasonable adjustment

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our Disability Matters: How we can support you during our selection process booklet for more details. 

If you need a change to be made so that you can make your application, you should:

  • Contact Government Recruitment Service via hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
  • Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : PMO, CCG IT
  • Email : ccgit.pmo@hmrc.gov.uk

Recruitment team :

  • Email : hmrcrecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via complaints.grs@cabinetoffice.gov.uk If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here

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