G3 ICT Commercial Manager - HP1623701NJ

National Crime Agency

Closing date: 2 Jun 2017

Reference number



£41,607 (we can match civil servant salaries up to £47,853)


Senior Executive Officer

Contract type


Business area


Type of role

Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time


37 hours weekly

Number of posts



Bristol, South West : London

About the job

Job description

The NCA is an organisation which leads the UK’s fight to cut serious and organised crime. This includes class A drugs, child exploitation, people smuggling and human trafficking, major gun crime, fraud, cyber crime, money laundering and the corruption that organised criminals use to facilitate these crimes.
We work to imprison serious criminals, and use many other tactics to disrupt crime and keep people safe. In particular, we want to ensure crime doesn’t pay and that it’s harder to commit. We also draw on innovative new approaches to prevent crimes from happening in the first place.
We expect our Officers to work to the highest standards of behaviour in everything they do.

Our values and behaviours are:

Flexibility – seeking continuous improvements to the way that we work, adapting to find solutions to difficult problems.

Integrity – acting with the highest standards of integrity and professionalism.

Respect – treating everyone with dignity and respect, valuing diversity, working in partnership, and sharing knowledge and best practice.

Serving the public – being proud to put the public interest at the centre of everything we do.

Transparency – being truthful, open and accountable for our actions.

Grade & Role Title: G3 ICT Commercial Manager
Vacancy Reference Number: HP1623701NJ
Open to: Substantive and External Staff on Lateral Transfer or Promotion, Permanent
Location: Bristol or London
Closing Date: 2nd June 2017 at Midday
Generic Role Profile Number: RP23707
Salary: The salary band for this position is £41,607 to £47,853. Where existing Civil Servants apply on transfer to the NCA at the equivalent grade, pay principles on Civil Service transfers will apply. All other salary offers will be made within the advertised band.

Role summary:

Manage a team supporting the business through policy development, planning, performance, service delivery and governance.

Support senior management in the delivery of an effective and efficient departmental service deputising where appropriate.

Manage projects, resources, programmes, planning activity or campaigns to ensure work is completed within agreed timescales/budgets and quality standards, in line with NCA policy.

Manage the quality, secure handling and dissemination of data/information and develop policy, reports, procedures and manage data systems across business areas.
Develop and build internal and external partner relations working collaboratively to foster good relations.

Manage all commercial aspects of procurement and contract management in line with delegated authorities including leading negotiation on price and contractual performance issues.

Work with government departments and attend working groups, government committees/ meetings (as required).

Manage the quality of service delivery, business and supplier performance, to ensure continuous improvement in service standards (as required).

Provide input into assurance systems for contract management activity. Liaise with business owners and service delivery managers to monitor and record supplier performance and to support the delivery of corrective action plans if required.

Manage issues relating to the performance and conduct of officers in line with NCA values.
Manage/coach and develop staff.

Specialist Requirements:
Experience of procuring IT products and services using either or both CCS frameworks or OJEU procedures.

Knowledge of commercial issues associated with IT systems, projects and operations.

Knowledge of documentation required for public sector regulation compliant procurements and CCS Frameworks.

Knowledge of IT contracts, and software licensing.

Knowledge and experience of producing procurement plans, evaluation templates/methods and internal approval documents.

Provide effective contract management including monitoring service delivery and supplier performance against SMART Key Performance Indicators (KPIs), and escalating issues and risks to senior management as necessary.

Provide guidance on IT contract management and supplier issues (including options for resolution) for the organisation, including being a subject matter expert on the contracts’ Terms & Conditions, ensuring that contracts deliver measurable value through the use of best working practices.

Develop and maintain compliant and commercially sound contract documentation; including key contractual terms, pricing mechanisms, Key Performance Indicators, price reduction mechanisms, etc.

Good supplier negotiation skills which can be demonstrated in a public sector organisation.

Candidates are required to provide evidence against ONLY the following Personal Qualities Framework (PQF). The level required is listed on the Role Profile and below

1. Communication
2. Problem Solving
3. People Management
4. Negotiating and Influencing
5. Personal Accountability

Candidates are required to provide evidence against ONLY the following Entry Criteria taken from the Role Profile and the Government Communication Professional Competency Framework –

1. Knowledge of Public Sector procurement legislation and controls
2. Risk management
3. Significant track record in the delivery of cost savings and service level improvements

Essential at Entry:

1. Willingness to study towards Membership of the Chartered institute of Purchasing and Supply (MCIPS)

Desirable at Entry:

1. Business Administration or recognised professional qualification
2. Qualification or recognised accreditation in one of the following: MSP/Prince2 management methodology

To apply:
Please carefully read all the information on this advert and the attached documents.

Candidates must fully complete the attached two forms to be considered for this vacancy:

• External Application Form
• Equality & Diversity Form

Please return both documents to central.recruitment@nca.x.gsi.gov.uk mailbox no later than 12.00hrs Midday on 02/06/2017.

If you already work for the NCA and wish to apply for this role you must complete the Internal Application Form found on the NCA intranet.

• The Application Form, Pre-employment standards form, Guidance Notes, Role Profile and Personal Qualities Framework (PQF) should be attached. If they are not or you can not download them please email central.recruitment@nca.x.gsi.gov.uk for an application pack

• To ensure that your application / emails regarding this vacancy are actioned please ensure that the title of the email contains the following information listed above – G3 ICT Commercial Manager – HP1623701NJ.

• Should an application arrive after the stated deadline it will not be included in the recruitment process, regardless of the reason.

• Should you be successful at short listing but cannot attend on the date/time allocated to yourself for an interview date The Recruitment Team cannot guarantee an alternate date, regardless of the reason.

• If you wish to make a complaint in relation to any stage of the recruitment and selection process please email central.recruitment@nca.x.gsi.gov.uk. please ensure that you refer to the campaign reference number.

To be considered, you will need to successfully complete SC clearance before commencing the role and for specified roles DV clearance within the first 12 months as part of your probation period.
You will also be required to undertake a mandatory pre-employment substance misuse test and achieve a satisfactory result.


The NCA is a Disability Confident Employer. If you would like this application form in a different format, please contact the Recruitment Team using the details shown towards the end of the form or email:- central.recruitment@nca.x.gsi.gov.uk
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission Recruitment Principles. Further information about the Recruitment Principles can be found on http://civilservicecommission.independent.go.uk/


We'll assess you against these competencies during the selection process:

  • Communication
  • Problem Solving
  • People Management
  • Negotiating and Influencing
  • Personal Accountability
  • Knowledge of public sector procurement legislation and controls
  • Risk management
  • Significant track record in the delivery of cost savings and service level agreements



Civil Service pension schemes may be available for successful candidates.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Selection process details

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

Natalie Jefferies - 0117 372 0178

Sift/interview dates and location


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