CMA781 Personal Assistant to Executive Director

Competition & Markets Authority

Closing date: 30 Apr 2018

Reference number



25,331 - 27,990


Executive Officer

Contract type


Business area

HMPO - Human Resources - Corporate Services

Type of role

Administration / Corporate Support
Knowledge and Information Management
Project Delivery

Working pattern

Flexible working, Full-time



Number of posts



London, WC1B 4AD

About the job

Job description

The CMA currently have an exciting opportunity for a highly organised and responsive Personal Assistant (PA) to provide comprehensive administrative support to the Executive Director of Corporate Services. This will include assisting the Executive Director with diary management, managing their Outlook inbox, actioning work and tracking progress and being proactive and alert to the Director’s daily workload. This role is a varied role which requires the successful incumbent to have the ability to work autonomously, managing deadlines and workloads and ensuring accurate and efficient administration support.

The Competition and Markets Authority (CMA) is the UK’s lead competition and consumer protection authority which makes a difference for people every day by promoting competition for the benefit of consumers.

Your remit will also include providing efficient and responsive administrative support to the Corporate Services team, assisting with the management and prioritising of their time. This will include booking travel, accommodation, meeting rooms and refreshments; meeting and greeting external visitors; managing financial requirements and assisting the Directorate’s management team as required.

The successful candidate must be able to evidence the following:

• Prioritising key actions, and diary management through Microsoft Outlook or a similar personal information manager;
• Experience of being self-starting and proactive, being able to manage multiple tasks and supporting senior stakeholders in a fast-paced environment;
• Demonstrable organisation and administrative skills including a strong knowledge of Microsoft Office packages;
• Strong communication and stakeholder management, with experience building relationships at PA level and above across different divisions.

The CMA are currently undergoing rapid business growth. Joining us now, as we work on our next phase of transformation, will offer uniquely exciting professional opportunities.
To find out more about this opportunity and about working for the CMA, please click on the APPLY button.

Closing date for applications: 30 April 2018.
Interviews will take place during weeks commencing 14 May 2018.

The CMA are an equal opportunities employer and we recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.


We'll assess you against these competencies during the selection process:

  • • Proven experience in complex diary management through Microsoft Outlook and experience in scheduling and booking meetings.
  • • Experience building professional relationships with colleagues and stakeholders, with the ability to effectively communicate with colleagues at varying levels, across different business areas.
  • • Experience working in a fast paced, autonomous environment proactively managing multiple tasks to meet strict deadlines.
  • • Proven experience in making effective decisions and delegating high priority tasks for actioning to relevant team members.
  • • Demonstrable organisation and administrative skills including a strong knowledge of Microsoft Office packages, particularly Word, Excel, and Powerpoint.
  • • Experience handling sensitive documentation and information, ensuring confidentiality is kept and quality assuring documents before distribution.



Civil Service pension schemes may be available for successful candidates.


All CMA staff enjoy generous benefits, including:

• An excellent pension scheme
• 25 days leave (increasing to 30 days over five years)
• Favourable consideration of flexible working
• Generous maternity/paternity leave provision
• Interest-free season ticket loans
• Cycle to work scheme and our employee wellbeing programme.

If you’re already a civil servant being appointed on level transfer, you’ll retain your existing terms, including annual leave. Where you’re being promoted, however, you’ll receive the greater of a 10% pay increase or the new grade minimum. Applicants new to the civil service may be considered for appointment at a salary higher than the starting point indicated above (depending on skills, knowledge, experience and qualifications).

Things you need to know


Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

Sift/interview dates and location

The sifting date is 2nd May 2018. Interviews to be held from the 14 of May 2018. The first part of the assessment will be a 30 minute written assessment, no pre-preparation is required. The second part of the assessment will be a 1 hour competency based interview.

Further information

Equal Opportunity

The Civil Service is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination. We are an equal opportunities employer and treat every application on the basis of merit alone. We also offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria.

The Equality Act 2010 prohibits unlawful discrimination on the basis of the following protected characteristics: Age, Disability, Gender reassignment, Race, Religion or Belief, Sex, Sexual Orientation, Marriage & Civil Partnership, Pregnancy & Maternity and we will not tolerate any discrimination on those grounds.

Pension Statement

Pension schemes are available and more information will be provided to successful candidates. For further information on these schemes please refer to the following website

Our location is currently Holborn, London (Zone 1). In 2019 we are planning to relocate to either Zone 2 or Zone 3. Current locations being investigated are Canary Wharf as our preferred choice and Stratford as our second choice.

Recruitment Principles

The CMA’s recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.

If your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission

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