HR Officer

National Savings and Investments

Apply before 11:55 pm on Sunday 9th October 2022



Reference number



£26,800 - £30,000
c£30,000 London; c£26,800 Durham, Lytham, Glasgow


Executive Officer
NS&I Band 6

Contract type

Fixed Term

Length of employment

23 Months

Business area

People & Finance

Type of role

Human Resources

Working pattern

Full-time, Job share, Part-time

Number of posts



Durham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : City of Westminster, London (region), SW1P 3BT


National Savings and Investments (NS&I) is an Executive Agency of the Chancellor of the Exchequer. NS&I is one of the UKís largest retail savings organisations with 25 million customers and more than £179 billion of funds under management. We are best known for Premium Bonds but also offer a wide range of other savings products. Our remit is to raise cost-effective debt financing for the Government. We achieve this by offering a portfolio of secure retail financial savings products, as an alternative to raising funds on the wholesale market.

NS&I is embarking on a significant programme of transformation for its outsourced services, called the Rainbow programme. The programme involves a series of procurement exercises, which started in 2021. Read more about NS&Iís Rainbow programme here.

Job description

NS&I are currently looking for a HR Officer to join the NS&I Human Resource team to provide a comprehensive HR function to the whole business. The role will report into one of the HR Managers and the appointed person will work closely with a range of stakeholders.

†The successful individual will be required:

  • †To assist the HR team in the delivery of a full HR service providing timely advice, information and fit for purpose solutions.
  • †To provide comprehensive and professional HR administration support and advice across the full employee lifecycle on all HR operational transactional processes.


Please see attached role profile for full details


We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Communicating and Influencing
  • Delivering at Pace
  • Managing a Quality Service
  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Previous experience of working within a busy HR function and as part of a team, whilst also using own initiative, in order to provide a quality service.
  • Experience of dealing with a high level of administration/coordination including recruitment, payroll and associated queries within changing / tight timeframes
  • Extensive experience of working with a range of IT systems and applications including Word, Excel, HR Information Systems and finance systems
  • Excellent written and verbal communication skills combined with a high level of attention to detail
  • Ability to translate and interpret policies and procedures, providing appropriate guidance and assistance when required

NS&I is one of the largest savings organisations in the UK with 25 million customers and more than £202 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back over 150 years to 1861.

†A small company with a big reach we offer a range of benefits to include flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.†

Some benefits of working at NS&I include:†

  • Learning and development tailored to your role
  • An environment with flexible hybrid working options
  • 9 day fortnight scheme
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Generous annual leave Ė starting at 25 days, increasing to 30 days


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

To apply please click the link on this advert and follow the steps to complete the application form.

We will sift applications based on the technical criteria stated above as well as your job history and statement of suitability.

If shortlisted you will be invited to attend a 1 hour panel interview via video call. The questions in the interview will focus on the selected civil service behaviours listed above.

Interviews will take place on 17th October 2022

Note we are unable to accept CVs.

This role is subject to Baseline Personnel Security Standard and financial credit checks.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Working for NS&I

†NS&I is currently trialling a Hybrid Working Policy and colleagues are expected to work in one of our office locations London, Durham, Lytham or Glasgow a minimum of two days per week.† Depending upon the outcome of the trial, the number of occasions you are expected to attend the office may change.

†Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at

†If you are applying for a role at the same NS&I band as you are currently and the advertised salary is lower than your current salary, if you are successful and accept the role you will need to accept the role at or close to the advertised salary, which would involve your current salary being reduced.

†Note to existing permanent employees at NS&I - Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract.† However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.

†NS&I employees on a fixed term contract moving to another fixed term role, will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.

Further information

†Please visit our website for further details about NS&I.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : HR Team
  • Email :

Recruitment team :

  • Email :

Further information

The law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission

Share this page