HM Revenue and Customs
Apply before 11:55 pm on Thursday 25th August 2022
Type of role
Number of posts
This post currently attracts a non-pensionable Labour Market Supplement of £6,000 per annum in addition to base salary, subject to satisfying the following criteria:
• Degree Level or Equivalent experience. Equivalent qualification/award agreed by HMRC’s Head of Development / Head of ECS;
• Experience of workload, performance and development within a team of Product Developers building capability to deliver the products as required; and
• Experience in Cloud development roles.
At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.
Are you an experienced Lead DevOps who has delivered public cloud services that meet user needs?
Do you have a track-record of leading successful technical teams in an agile environment?
Can you lead one of our Development teams in the creation and continuous improvement of products with significant scale and complexity?
In which case, we would like to hear from you.
We are looking for someone who will be responsible for leading and working within a scrum team analysing, designing, developing, automating and delivering Core Platform Shared Services in HMRC’s Cloud Environment.
You’ll be naturally; a self-starter, apt at working individually or as part of a small team, able to convey technical concepts to a variety of stakeholders and able to own product development through to delivery.
You will be hands on with an Engineering background but must also be passionate about mentoring and coaching as it is important to us that this role has people focus.
This role sits within HMRC’s Chief Digital & Information Group (CDIO), specifically in the Enterprise Cloud Services (ECS) team. We are transforming and growing to enhance its HMRC Cloud Centre of Excellence offering, and we are a diverse team of 80+ individuals, creating a dynamic and inclusive working environment whose skills cover Architecture, Development, Service Design, Operation and Governance.
Working in a product-centric development team, you'll bring your extensive DevOps skills and SRE awareness to build services and bring them into full production operation.
You'll work closely across the team to engineer for reliability, maintainability, performance and security and play a key role in diagnosing service issues and devising and implementing permanent enhancements to infrastructure and tooling.
Working with the wider DevOps and SRE community, you'll enhance and improve patterns, frameworks and tooling that keeps services reliable and operating at scale.
As the Lead you will manage the team but more importantly act as a technical specialist and mentor to the developers in your team, working alongside them to deliver technical solutions.
Travel to other locations will be required.
• Ensure Service, Security, Commercial and Operational design aspects are incorporated from the beginning of the delivery process
• Adopt an Agile approach to delivery where new services or service improvements are delivered collaboratively and incrementally to realise business value at the earliest opportunity
• Mentor and coach reporting team members and have a focus on continuous improvement
• Knowledge of AWS Products and strong understanding of AWS concepts
• Familiarity with software testing approaches
• Experience of using Git & Git Workflows
• Understanding of Serverless approaches
• Familiarity of Agile and its application to platform development
• STEM related degree, or equivalent technical certifications
• Applied skills of CI/CD using Gitlab
• Experienced in using Container technologies
• Terraform or CloudFormation skills
• Experience in managing a team of engineers/developers
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension
Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.
Selection process details
This vacancy is using Success Profiles, and will assess your Skills and Experience.
At application stage, you will be required to upload your CV detailing your work history and skills/duties within your career, including any qualifications relevant to the role.
In addition you will be required to upload a 1250 word statement of suitability to outline how your skills and experience match the specification detailed in the job description and the essential criteria.
A sift of all applications will be performed after the vacancy closing date.
The application sift will be based on the skills and experience outlined within the Job Specification.
The interview will be based on your skills and experience outlined within the essential criteria.
Sift and Interview dates to be confirmed, but will be held via video.
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. The inbox to contact is: firstname.lastname@example.org. Use subject line to insert appropriate wording eg. Please re-open my application - 226033 & vacancy closing date 11.08.2022.
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.
Successful candidates must pass a Disclosure and Barring Security Check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.email@example.com stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.
HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.
HM Revenue and Customs has made significant progress with its plans to locate in 14 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.
These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon, Portsmouth and Stratford.
In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff.
We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.
For more information please contact the vacancy holder.
Terms and Conditions
We really hope you decide to apply for this role. If you’re successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 – 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We’ve put together a summary of the key changes that will be made and you can find this attached to the Job Advert.
If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information. (Please note the attached document could also be called “Combined T&C and OGD Pay English”)
New entrants are expected to join on the minimum of the pay band.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.
A reserve list may be held for a period of 3 months from which further appointments can be made.
Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility
HMRC welcomes applications from those who need to work a more flexible arrangement and will agree to requests where possible, taking into account our operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Important information for existing HMRC contractual homeworkers:
Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. Please see our for more details.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via firstname.lastname@example.org as soon as possible before the closing date to discuss your needs.
- Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Feedback will only be provided if you attend an interview or assessment.
Working for the Civil Service
Contact point for applicants
Job contact :
- Name : Richard Everitt
- Email : email@example.com
Recruitment team :
- Email : firstname.lastname@example.org