Project Manager

National Savings and Investments

Apply before 11:55 pm on Monday 4th December 2023



Reference number



£50,500 - £54,500
c£54,500 London; c£50,500 Durham, Lytham, Glasgow
A Civil Service Pension with an average employer contribution of 27%

Job grade

Grade 7
NS&I Band 4

Contract type


Length of employment

Until 30 June 2025

Business area

NS&I - Business Delivery & Transformation

Type of role

Business Management and Improvement
Project Delivery

Working pattern


Number of jobs available



Durham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : City of Westminster, London (region), SW1P 3BT

Job summary

We are looking for two Project Managers to join NS&I’s Transformation Programme.

National Savings and Investments (NS&I) is embarking on a re-procurement of its’ outsourced business services, this change will be achieved through our Transformation programme. With the delivery of new services and the business transformation in-flight, this presents an exciting opportunity to play a key role in shaping NS&I’s future ways of working.

The successful candidates will be responsible for the project management of a high-value transition state projects and business transformation, ensuring the success of the wider Transformation programme by ensuring the change is delivered to time, cost, and quality. The role will be responsible for co-ordinating all project related activities, such as requirements gathering, creating project artifacts, reporting, and managing project budgets. The successful applicant will engage across all departments in NS&I and with external suppliers’ and other government departments.

This unique programme of work brings many opportunities for experience project managers to join a diverse and motivated programme team, be a part of a team driving pivotal and lasting improvements for our business and customers.

If you have a flair for mobilising and leading project delivery teams to collectively achieve their aims and you take pride in delivering successful outcomes, we want to hear from you.

Job description

Project Delivery Management

  • Responsible for the management and delivery of all NS&I project related activities to time, cost, and quality.

This includes (but not restricted to):

  • Planning and managing the delivery of NS&I and partner activities/deliverables.
  • Reporting updates to the Programme Manager and other governance forums.
  • Managing the project on a day-to-day basis, to the agreed methods and standards.
  • Be a key decisions maker, ensuring successful delivery within the agreed tolerances.
  • Identify, log, manage, and report on assumptions, risks, issues, and dependencies.
  • Ensure project benefits are baselined and reviewed throughout the project lifecycle.
  • Collaborate with Business Change and Service Transition teams to maintain alignment with the programme objectives and deliverables.
  • Ensure projects are suitably funded and budgets baselined, forecast, and maintained.
  • Project, and financial reporting to required business standard.
  • Conduct and commission, if required expert reviews/analysis of project deliverables.
  • Where required, manage any third-party supplier relationships to ensure deliverables are fully met.

Project Team

  • Manage the involvement and activities of the project team to ensure delivery of the project deliverables to agreed time, cost, and quality targets.

Stakeholder management

  • Ensure that all the relevant project stakeholders are identified and engaged at the appropriate time, and that they are kept appropriately aware of the status of the project at any given time.
  • Provide expert project management guidance and advice to stakeholders.


  • Ensure an appropriate governance structure and procedures are in place for the project to enable appropriate decision making and escalation.
  • Manage the effective running of project Governance bodies.
  • Manage provision of clear and accurate project status reporting, project information and documentation to Project and Programme Internal Assurance, OGC Gateway Reviews, Audits, Government Major Projects Portfolio (GMPP) reports where required, in consultation with Programme Manager and Enterprise Programme Office (EPO).

Strategic Direction

  • Advise recommendations on identified changes, e.g., scope, with the senior programme team and Enterprise Programme Office (EPO) to ensure the project remains aligned with the strategic direction of the business, to ensure changes and decisions that impact the project are suitably captured and communicated.

Person specification

Essential qualifications

  • A recognised project management practitioner qualification, e.g., PRINCE2 Practitioner, APM Practitioner or relevant consolidated project management experience.

Essential experience, technical knowledge, and skills

  • Practical experience of successfully managing a variety of projects using a variety of methodologies, including business change and IT projects, covering the entire project lifecycle. This experience should include a selection of the following:
  • Practical experience of working in a project delivery environment, providing leadership and clarity of planned deliverables, and required work packages to project team and key stakeholders.
  • Experience of engaging and coordinating delivery directly with strategic partners and suppliers.
  • Experienced in Microsoft office tools including project management software.
  • Ability to effectively manage and deliver results through others.
  • A methodical thinker who understands how projects and programmes align to strategic plans.

Desirable qualifications, experience, and technical knowledge / skills

  • Experience of collaborating effectively with suppliers and other project or programme teams who deliver using agile methodologies (e.g., Lean, Agile, Scrum).
  • Experience of working in an ‘outsourced business’ environment.

Practical experience of delivering projects in the financial services sector.


We'll assess you against these behaviours during the selection process:

  • Leadership
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
Alongside your salary of £50,500, National Savings and Investments contributes £13,635 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over £218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.

A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.

Some benefits of working at NS&I include: 

  • Learning and development tailored to your role
  • An environment with flexible hybrid working options
  • 9 day fortnight scheme
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Generous annual leave – starting at 25 days, increasing to 30 days
  • Performance related variable pay bonus
  • Enhanced maternity, paternity, adoption and shared parental leave

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

To apply, please click the link on this advert and follow the steps to complete the application form.

We will sift applications based on your statement of suitability, for criteria stated below, up to 750 words, on how you meet the essential qualifications, skills and criteria for the role.

  • A recognised project management practitioner qualification, e.g., PRINCE2 Practitioner, APM Practitioner or relevant consolidated project management experience.
  • Practical experience of successfully managing a variety of projects using a variety of methodologies, including business change and IT projects, covering the entire project lifecycle. This experience should include a selection of the following:
  • Experienced in Microsoft office tools including project management software.

Please note there is no expectation for you to meet the maximum word count provided for the statement. Feel free to use as many words as you need within the limit to demonstrate your experience in a concise and clear manner.

If shortlisted, you will be invited to attend a 1 hour panel interview via video call.

As part of this interview you will be asked to make a 10 minute presentation aimed at demonstrating your:

  • Communicating & Influencing
  • Essential technical knowledge & skills

Interviews will take place on 14th & 15th December 2023.

Note we are unable to accept CVs.

This role is subject to Baseline Personnel Security Standard and financial credit checks.

Reserve List

A reserve list may be held for a period of 12 months from which further appointments can be made.

Working for NS&I

NS&I is currently trialling a Hybrid Working Policy and colleagues are expected to work in their office location a minimum of 40% of their working month i.e. two days per week for a full time employee.

Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at

If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.     

Note to existing permanent employees at NS&I - Please be aware that if you are a permanent employee appointed to a fixed term role, our recruiting principles ensure you will retain your permanent status at the end of this contract.  However, you are not guaranteed to return to your original role. At the conclusion of this fixed term period, you may be redeployed to another suitable role at NS&I, offered retraining or will be given priority mover status to find another role in the civil service.

NS&I employees on a fixed term contract moving to another fixed term role, will continue to be employed for a fixed term to the end date of this role. You may apply for suitable roles within NS&I or the civil service.

This role may require some travel to other sites, please be aware if you travel to a second location on average 4 days a month, you may be liable for P11D taxation.  If you have any queries concerning this please contact the NS&I HR Team.

Further information

Please visit our website for further details about NS&I.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name :
  • Email :

Recruitment team

  • Email :

Further information

The law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission

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