Senior Agile Delivery Manager

Department for Work and Pensions

Apply before 11:55 pm on Sunday 2nd October 2022



Reference number



£55,149 - £66,387
Inner London Min £55,149 - Max £65,950


Grade 7

Contract type


Business area

DWP - Digital

Type of role

Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



This role will be based in London. Please find further information on the Corporate hub locations here.


What’s your favourite agile approach? Scrum, Kanban, Lean or something else? 

Can you add value to an organisation by sparking change?

Can you focus on making things happen, thus ensuring your teams have everything they need to succeed?

We’re looking for a Senior Agile Delivery Manager to manage a multi-disciplinary team who have experience of delivering experiments in a rapid agile environment within the DWP Innovation Lab.  The Innovation Lab is an exciting, fast-paced and highly creative environment, where we rapidly generate ideas and turn them into value, incubating a culture of innovation throughout the organisation. We explore new and emerging concepts and technologies.   We undertake horizon scanning in new technologies at pace and solve a variety of cross-cutting complex problems with a user-centric approach.  We leverage an ecosystem of innovation, within the department, across Government and externally across business, academia and start-ups.

We are looking for an Agile delivery manager to help drive improvements by using new technologies and ways of working to support future DWP capabilities and practices. You will work on the delivery of proof of concepts working alongside experts in user-centred design and technical development to the scope and design solutions that meet a range of business and technical requirements while ensuring the needs of the user remain at the heart of the service.

Job description

What will the successful candidate be doing?

You'll be a true leader who serves, steering from the front. You'll remove blockers and create the right environment for your multidisciplinary team to succeed, helping them to self-sufficiency and creating a culture of learning and transparency. 

We’re looking for someone who can do the hands-on delivery of Lab experiments alongside the management of the Lab’s yearly budget and associated contract management of the Labs partner organisation. 

  • You will use your agile expertise to build a culture of continuous improvement. 
  • You will promote user-centred design, applying it to the software development lifecycle. 
  • It’s a complex landscape and you’ll need your skills as a persuasive and engaging communicator. 
  • You’ll solve cross-cutting problems and use your experience of delivery to get the job done. 
  • Day-to-day you will be working with experts in engineering, business process design, user research, user experience design and policy development. 
  • You’ll join a thriving community of practice, where you'll share best practice, insight and support with a bunch of other talented, expert Agile Delivery Managers.  

Who are we looking for?

This role is based in the Innovation Lab which provides digital strategic development across DWP Digital Group. Our experiments act as an enabler DWP Digital teams, informing them on the future developments in technology to improve our services to both DWP and the people it serves. You will be able to make a significant contribution and progress the delivery of the Department’s objectives, using horizon scanning to look forward at new technologies and working to assess these against agreed criteria to enable future integration within DWP’s estate. Budgetary and Commercial experience of running a team is a key element of the role.

The opportunity offers a challenging but highly rewarding work environment where the applicant will need good work ethics, passion, and perseverance to feel comfortable and succeed in the role.


The responsibilities are outlined in the job description above.

If you would like to learn more about the role, please contact

Technical skills

We'll assess you against these technical skills during the selection process:

  • Agile and Lean Practices

• An employer pension contribution of up to 27% For further information please click here.
• Annual leave rising up to 30 days, (based on your working pattern).
• Family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexi-time and compressed hours.
• Learning and development tailored to your role this could include industry recognised qualifications, coaching and mentoring. 
• An inclusive and diverse environment with opportunities to join staff networks including: Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.

Salary Information

Salary for this role is from £55,149 (Band min) to £65,950 (Band max).

Where the maximum salary of £65,950 is offered, a Digital Allowance of up to £437 per annum is available for exceptional candidates, based on our assessment of your skills and experience.

Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.

Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.

Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Experience and Technical skills.

Stage 1: Application

Your application will consist of three parts:

1. A Personal Details application form.

2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.

3. Personal statement up to 750 words.

When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:

• Experience of delivering software in an agile environment in multiple phases.

• Promoting a culture of psychological safety in teams, managing team dynamics. Actively contribute to enabling teams to work in a better way.

• The ability to communicate in a clear and concise manner at all levels.

• Having a proactive approach to learning and development of yourself and others.

The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.

For Hints and Tips on completing your application visit our blog Getting Hired at DWP Digital .

Throughout the whole recruitment process – application and interview – the accuracy and clarity of your communication will be assessed.

Important Information

• You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
• Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
• If your employment history/personal statement contains any personal details your application will be withdrawn.

Stage 2: Interview

If you’re successful at the sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria and the listed Technical Skill.

Sift dates to be confirmed.

Interviews will take place from 10th October

Further Information

A reserve list may be held for a period of 6 months from which further appointments can be made.

Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at

If successful and transferring from another Government Department a criminal record check may be carried out. 

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.

Reasonable Adjustment

At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.

We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.

If you need a change to be made so that you can make your application, you should:Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Dani Gulam
  • Email :

Recruitment team :

  • Email :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission. Click here to visit the Civil Service Commission.

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