Product Manager
Department for Work and Pensions
Apply before 11:55 pm on Sunday 13th October 2024
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About the job
Job summary
DWP Digital offers fulfilling careers for people who want to use their skills to make a genuine difference to society. We’re part of the UK’s biggest government department, supporting millions of people every day.
Every year we pay over £120 billion to 18million DWP customers, including 1 million overseas customers residing in 229 countries.
Our aim is to modernise DWP with commitment to deliver end-to-end service transformation across the support we provide to citizens and DWP staff.
As well as our great employee benefits package, we are committed to learning and every employee has 5 full days every year for their own learning and development.
We have a Product Manager role, working within our integration portfolio. This role will be in one of our high profile, complex teams and product manage one of our products which is about citizen records and the migration of those. Working closely with technical experts from Digital you will work as part of a team developing products which supports Application Programming Interfaces (APIs), Events and File transfer technologies, these technologies are key in our secure data sharing strategy.
Job description
The Product Manager role sits within Core Digital Services. Working alongside product teams you will support the Lead Product Manager and Senior Product Manager to develop strategic Integration products that underpin the Departments data sharing strategy and its Strategic Reference Architecture.
You will manage the ongoing development of technical products within one of our many critical services. You will be responsible for strategic decisions, gathering user needs and business goals to frame problems and set priorities for the delivery team. You will also be actively involved in developing the product strategy, managing the product roadmap and communicating product success to interested and impacted stakeholders.
Additionally, you’ll be a part of our Product Community of Practice. Where Product Managers across DWP Digital come together to share learning, discuss their development needs, gain support and solve for common problems. As a Product Manager, you will:
- Understand and translate the mission – You will need to understand the mission and communicate with teams and stakeholders how the problem you are solving contributes to achieving the aims of our service.
- Provide Product Management – Ensuring the team is designing and building products in the right way by following service standards as defined by Central Data and Digital Office (CDDO) and the internal DWP service standard assurance team.
- Define Product Goals and Metrics –Set clear goals and work with others to understand how you will measure success.
- Deliver an Agile service - with the ability to work in a fast paced, evolving, Scaled Agile environment and utilises an iterative method and flexible approach to enable rapid delivery Ensure user and business needs are at the heart of product development.
- Drive consistency and quality.
Person specification
When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below:
- LEAD CRITERIA - Have developed, implemented and maintained reusable technical Integration products such as Application Programming Interfaces (APIs), Events and Files and incorporated them into a user focused roadmap*.
- Experience of making a decision in a time pressured situation.
- Have made effective decisions based on incomplete information using a range of suitable techniques.
- Experience of working with stakeholders and influencing them to gain buy-in.
- Experience of prioritising backlogs based on user needs, value and effort.
* An initial sift may be conducted using the lead criteria stated above. Candidates who pass the initial sift will progress to a full sift.
If you would like to learn more about the role, please contact sam.hackett@dwp.gov.uk.
Benefits
Alongside your salary, the Department for Work and Pensions contributes 28.97% towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We also have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave – at least 23 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Salary Information
Pay for this role is from £52,412 to £63,517.
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.
Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater.
Things you need to know
Selection process details
As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
Stage 1: Application
Your application will consist of three parts:
1. A Personal Details application form.
2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided.
3. Personal statement up to 750 words. Further details around what this will entail are listed on the application form.
When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria listed in the Person Specification.
The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria above.
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.
Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign.
Important Information
- You will be asked to complete your employment history any information that you would customarily share on a CV should therefore be entered onto the application form.
- Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
- If your employment history/personal statement contains any personal details your application will be withdrawn.
Stage 2: Interview
Sift and interview dates to be confirmed.
If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria.
You will be asked to do a short presentation on a specific topic. Further details will be provided to candidates invited to interview.
Interviews will take place from early November 2024.
Questions in Advance
To help you prepare and settle into the interview you will be sent the experience-based questions in advance of the interview, seven days prior to your interview.
These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience. Candidates should be asked further probing questions if their response is deemed to require further information to determine suitability for the role.
Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance.
Further information
Find out more about Working for DWP
A reserve list may be held for a period of 6 months from which further appointments can be made.
Reserve list candidates will be posted in merit order by location.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page
Feedback will only be provided if you attend an interview or assessment.
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Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Sam Hackett
- Email : sam.hackett@dwp.gov.uk
- Telephone : Michael Coombs
Recruitment team
- Email : digitialrecruitment.grs@cabinetoffice.gov.uk
Further information
