Senior Commercial Manager

HM Revenue and Customs

Apply before 11:55 pm on Tuesday 26th September 2023



Reference number



£42,618 - £50,509
National £42,618- £45,831 London £46,977- £50,509. Successful applicants who are new to the civil service will start on the minimum of the relevant scale plus a non-pensionable Labour Market Supplement of £4,000 pa

Job grade

Senior Executive Officer

Contract type


Business area

HMRC - CFO Group - Commercial

Type of role

Procurement and Contracts Management

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available



London, London (region), E20 1HZ : Salford, North West England, M3 5BS : Telford, West Midlands (England), TF3 4NT

Job summary


Are you a procurement/commercial specialist? 

Do you want a challenge and to develop your technical capabilities?

Have you got excellent relationship building and interpersonal skills? 

If the answer to all 3 is yes then look no further, this could be the ideal role for you!

What we do?

We provide specialist support to business areas on the direction and process for engaging third party suppliers across the full range of external spend – your role could be supporting our Corporate Services functions or working on Major Transformation Programmes.

We work with customers to shape long term demand and co-create specific commercial requirements, providing a seamless service from identifying needs to contract signature.

You’re a passionate commercial professional looking to lead, nurture and deliver a portfolio of commercial activities aligned to category plans and HMRC objectives. You will be working collaboratively and provide professional leadership to our business customers and commercial colleagues. These roles will offer an outstanding platform for you to demonstrate your relationship and interpersonal skills. They provide an opportunity to enhance, stretch and develop your technical and strategic capabilities.

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

We are looking for Senior Commercial Managers who are conscientious about making a difference, saving taxpayers money and making sound deals. Our ideal candidate will have a keen eye for detail and be tenacious in negotiating with critical suppliers whilst retaining a sense of perspective and reality.

If you would like more information, we are holding an hour long Teams Call on18 September where you can meet the vacancy holder and listen to someone doing the job. This is a great opportunity to learn more about working in HMRC and the role.

If you are interested email with your name and email address 24/48 before and you will be sent joining instructions.

There are a minimum of 6 roles across Commercial Directorate and applicants will be able to indicate in which of the teams they would prefer to work. Whilst we will take these preferences into consideration for successful applicants, they could be appointed to any of the following teams:

Major Programme Commercial Team

The team support Major Programmes by developing an in-depth understanding of the programme, their objectives, business case, milestones and supplier needs through being the first point of contact for new commercial requirements. We develop appropriate commercial strategies, help review IT requirements and determine the most appropriate route to market. We also support our customers by leading the procurement activity to achieve the best possible outcome.

IT Pre-Award Commercial Team

We support HMRC’s IT function to procure suitable IT Applications and Infrastructure by developing and delivering category strategies and acting as commercial advisors in helping to review IT requirements and determining the most appropriate route to market. We lead the procurement activity to achieve the best possible outcome across the category.

P&FM Pre-Award Team

The Property & FM (P&FM) Pre-Award team provide commercial support for ongoing and new services across the HMRC Estate, which currently consists of 67 properties throughout the UK. We work closely in supporting Estates & Locations Programme (E&LP) colleagues in developing and executing category strategies that will support the delivery of quality services across HMRC’s current Estate that deliver value for money but also give us flexibility as the Estate changes over time.

Corporate Services Pre-Award Team

The team lead on procurement of a wide variety of the goods and services HMRC use every day to meet our objectives as the UK’s tax, payments and customs authority. Our activities include liaising with stakeholders to establish a pipeline of future commercial activities and embed category best practice, to establishing the route to market, carrying out the tender exercise and awarding the contract. We provide support to customers throughout each phase of the procurement lifecycle.     

Responsibilities – are you inspired to lead and drive: 

  • Maintaining effective stakeholder relationships to support delivery of a commercial pipeline and inform future commercial strategies.
  • Engaging effectively with the market to inform current or future procurement strategies.
  • Operating as a business partner with stakeholders and/or programmes to build requirements that suppliers can understand and respond to effectively.
  • Implementing negotiation strategies and optimum routes to market to deliver the required commercial outcomes and improved value.
  • Developing sourcing events so that HMRC can optimise the value in the competitive marketplace.
  • Applying knowledge and expertise of relevant commercial approaches and routes to market, including government frameworks.
  • Where appropriate, commercial challenge and assurance of major IT supplier proposals to maximise cost-effectiveness.

    Person specification

    Essential criteria: 

    Are based on the People Standards for the Profession - The Government Commercial Function (GCF) People Standards for the Profession sets out the standards expected from commercial professionals within Government: 

    Successful candidates for this role must be able to demonstrate the following essential skills at Associate Commercial Lead level through the selection process: 

    Commercial skills:

    • The ability to talk to stakeholders about their requirements and then look at the best value routes to achieve them.
    • Owning the procurement strategy and running the procurement.

    Strategic Planning:

    • Ability to align plans and activities to wider strategic priorities by gathering views and input from diverse stakeholders.
    • Ability to see the “bigger picture” to achieve business outcomes and make plans that reflect strategic priorities.

    Making Effective Decisions / Data Analysis:

    • Be able to make evidence-based decisions using data, self-judgment and considering any risk.
    • Ability to prioritise and manage multiple tasks, while resolving potential problems.


    • Coach and develop team members.
    • Demonstrate resilience in resolving issues and working with others to manage change.

    Personal Development:

    • Commitment to personal and professional development.
    • Self-motivated and seeks and acts on feedback to Technical skills

    We'll assess you against these technical skills during the selection process: 

    Desirable Criteria: 

    MCIPS or equivalent qualification

    • Learning and development tailored to your role
    • An environment with flexible working options
    • A culture encouraging inclusion and diversity
    • A Civil Service pension with an average employer contribution of 27%

    Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

    Selection process details

    As part of the application process you will be asked to submit your CV and Personal Statement.

    Personal statement – this should outline, in no more than 1000 words,

    how you meet the essential criteria,

    your suitability for the role and

    what experience you bring to the role.

    CV - this will consist of 2 elements:

    You will be presented with two text boxes. The first will ask for your employment history - here you should set it out like a traditional CV, making sure to following the following format:

    • Name of employer.

    • Dates worked (to and from).

    • Job title.

    • Brief description of your main role / responsibilities and achievements to date. - Please ensure you match this section against the job advert / essential criteria).

    The next text box will ask you to include any relevant qualifications you may have.


    Applications will be sifted on the CV and Personal statement

    We reserve the right to raise the score required at any stage of the process in order to manage numbers.

    Desirable Criteria can only be used to determine the best applicant in a tie break scenario, but will not otherwise form part of the selection process. 


    If you are successful at application stage, you will be invited to an interview where you will be assessed on your Experience and against the Government Commercial Function People Standards (People standards for the commercial profession - GOV.UK (

    Application sift is planned to be carried out WC: 02/10/23

    Interviews, if required are planned to be carried out WC: 16/10/23

    Interviews to be held via Teams,subject to change

    Please be advised that the above dates are indicative only and are subject to change.

    A reserve list may be held for a period of 6 months from which further appointments may be made. This does not guarantee that you will be offered a future post.

    After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. 

    When determining suitability and alignment to specific commercial teams, this will be based on the overall skills and experience demonstrated across the application and interview process. 


    To check that you are eligible to apply, review this eligibility information

    Important information for existing HMRC contractual homeworkers:

    Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

    Reasonable Adjustments 

    We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate. 

    If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact as soon as possible.

    Diversity and Inclusion

    At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.

    Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.

    For more information on how we make this happen, review this information on our culture and values

    Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

    We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

    Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process. 

    The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

    The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. 


    HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

    Security Update

    For more information on the level of security checks we will carry out, review this information on security checks

    Further Information

    The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

    Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process. 

    Duplicate applications for the same vacancy will also be withdrawn.

    Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on

    Problems during the application process 

    If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. 

    If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.   

    Please use the subject line to insert appropriate wording e.g. Please re-open my application - 311530 & vacancy closing date 26/09/2023. Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.

    For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.

    Feedback will only be provided if you attend an interview or assessment.


    Successful candidates must undergo a criminal record check.
    People working with government assets must complete baseline personnel security standard (opens in new window) checks.

    Nationality requirements

    This job is broadly open to the following groups:

    • UK nationals
    • nationals of the Republic of Ireland
    • nationals of Commonwealth countries who have the right to work in the UK
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
    • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
    • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
    • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
    Further information on nationality requirements (opens in a new window)

    Working for the Civil Service

    The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
    The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
    This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
    Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

    Contact point for applicants

    Job contact :

    • Name : Nathan Miles
    • Email :
    • Telephone : 03000 527282

    Recruitment team

    • Email :

    Further information

    Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here

    Share this page