Senior Data Analyst - Newcastle

HM Revenue and Customs

Apply before 11:55 pm on Monday 21st June 2021

 

Reference number

115758

Salary

£40,175

Grade

Senior Executive Officer

Contract type

Permanent

Business area

HMRC - CCG - Risk & Intelligence Services - RIS Profiling & Case Delivery (PCD) - Projects & Profiles (P & P)

Type of role

Analytical

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts

6

Location

Newcastle-upon-Tyne

About the job

Summary

It’s a very exciting time to join HMRC!

HMRC is the UK’s tax, payments and customs authority, we have a vital purpose, and we collect the money that pays for public services and help families and individuals with targeted financial support.

Risk & Intelligence Service (RIS) Profiling and Case Delivery (PCD) Projects & Profiles (P&P) is part of HMRC’s Risk and Intelligence Service, located across five National Profiling Centres that lead on the design and development of high-risk profiles, delivering hundreds of thousands of data led compliance cases to front line colleagues every year.

Based at Benton Park View, Newcastle Profiling Centre is a fast-paced area which embraces creative thinking and innovative approaches to data led risking. Recently, the team have been heavily involved in priority COVID response work, but we also engage directly with multiple customer groups across HMRC and beyond. Over the last year we’ve been involved in the data led risking of Cryptocurrency, social media influencers, the movement of goods between Freeports, organised crime and the impact of Brexit. We encourage innovation and offer excellent opportunities for personal and career development.

Job description

As a Senior Data Analyst (SDA), you’ll have a genuine passion for analytics, an innovative mind-set and the ability to lead and communicate effectively, actively seeking to build capability across our network. We’re looking for people that will question our current methods and offer outstanding solutions to emerging challenges.

Our Senior Data Analysts demonstrate high levels of experience and ability when using a range of ground breaking analytical tools and software, manipulating complex datasets to develop insight and risk.

SDAs lead on our technical standards of analysis and are responsible for the quality of our analytical products, ensuring standards are upheld and improved. They provide leadership and mentorship on ‘big ticket’ projects and support our data analysts on complex profiles, encouraging delivery through others and seeking new and innovative ways of working.

Responsibilities

Key Responsibilities

• Employ advanced analytical skills to design and deliver products that identify individuals, businesses and customer behaviours of the greatest risk to the UK economy.
• Use new tools and techniques to develop your expertise for manipulating large datasets, including a range of taxpayer, government, public and commercially available information.
• Initiate and undertake complex and accurate analysis.
• Train and mentor our data analysts, building their confidence and capability.
• Be responsible for building the overall skills of our analytical community.
• Be a member of the Leadership Team, however, there are no line management responsibilities.
• Building capability within our analytical community, developing effective and efficient working processes which encourages our people to flourish.
• Ensuring products meet our quality standards.

Essential Criteria

• Relevant previous experience of working in an analytical role where the skills you have developed can be transferred to this Senior Data Analyst role.
• Be able to effectively communicate using verbal, written and presentation skills.
• Proven experience of working with ambitious, non-analytical stakeholders, often across multiple lines of business.
• Proven track record to be flexible, manage conflicting demands and deliver to tight deadlines.
• Demonstrate high levels of experience and technical ability when using bulk data analysis tools or languages, such as SAS Enterprise Guide (or similar).
• Work with business stakeholders to capture their requirements to develop and deliver analytical projects; and demonstrate a capability of effectively communicating project changes, progress issues and results to stakeholders.

Qualifications

A first or second-class honours degree (2:2 minimum) or higher in a subject containing formal mathematics and / or statistical training (for example, Statistics, Mathematics, Economics, Sciences, Business Studies, Psychology, Geography, Computer Science or similar).

Candidates may apply in their final year of study whilst they are still awaiting their degree result, however, job offers will not be made until we receive confirmation of your degree result

Or

Membership of a Government Analytical Service such as the Government Statistical Service, Government Operational Research Service, Digital, Data and Technology Profession (or similar)

All candidates will be required to demonstrate in their application form and at their interview their continuing professional development that would demonstrate knowledge and experience of using software packages and tools to analyse and manage data at the same level as a foundation degree / HND (Level 5).

Qualification certificates will be checked before your blended interview stage of the recruitment process.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Leadership
  • Changing and Improving
  • Developing Self and Others
  • Making Effective Decisions

Technical skills

We'll assess you against these technical skills during the selection process:

  • Technical Presentation

Benefits

• Learning and development tailored to your role.
• An environment with flexible working options.
• A working environment which encourages inclusion and diversity.
• A Civil Service pension, you'll join a scheme as soon as you start.
• Generous annual leave, on top of bank holiday leave and you'll also enjoy an extra day off to mark the Queen's birthday.
• You'll benefit from generous paid maternity and adoption leave.

If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department’s Daily Travel Assistance guidance.

Find more about HMRC benefits in 'Your little extras booklet' for further information

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Experience and Technical skills.
Stage 1: Initial Sift - Personal Statement and CV

CV

A CV which should demonstrate the required ‘Qualification’ criteria and detail your experience that meets the following essential criteria:

• Relevant previous experience of working in an analytical role where the skills you have developed can be transferred to this Senior Data Analyst role.

Personal Statement

A 1000-word personal statement which should explain how you meet the remaining essential criteria and key responsibilities.

It is important you write about how you meet all the required elements of the essential criteria and key responsibilities within the personal statement, not just some of the elements.

Personal Statements and CV's will be sifted before candidates are progressed to the next stage of the recruitment process. Candidates will not be invited to the next stage of the recruitment process where the sifting panel deems the requirements of the personal statement and CV have not been met.

Applicants who are successful at the sift will be invited to a Strengths-based Video Interview.

Feedback will only be provided if you attend an interview.

Stage 2: Strength-Based Video Interview (Total = 15 minutes)

Strength-Based Video Interview

This interview is made up of strength-based questions. These strength-based questions look at a combination of what people are good at and what they enjoy doing. They focus on specific areas which motivate, naturally enthuse and excite candidates.

The best way to prepare is to reflect on what you feel your personal strengths are and your preferred way of working. It’s important to remember that there are no right or wrong answers to these questions. Don’t rehearse any answers because we are looking for your initial response. You will not be notified of the strengths being tested before your interview.

More information regarding video interviews, including the technical requirements are attached to this job advert.

It is important you check your inboxes, spam and junk folders for your invitation.

You will be able to complete your video interview from 5 July 2021. You must complete and submit your video interview by 11.45pm on 16 July 2021.

Do not leave completing your video interview until the last minute in case you experience any access or technical issues.

Only candidates who pass the video interview will move onto the last stage of the recruitment process.

Stage 3: Video Blended Interview - Technical Skill and Behaviours

The Video blended interview is in 2-parts:

Part 1 - You will be asked to deliver a 20-minute presentation to demonstrate a significant piece of analysis you have undertaken which developed insight and delivered a real business benefit. Your interview panel will be both technical and business colleagues who will test both the techniques used to develop insight and your ability to engage and explain your analysis to business experts.

Part 2 - You will be asked questions to test the behaviours listed on the job advert:

• Leadership
• Changing and Improving
• Developing Self and Others
• Making Effective Decisions

The Video Blended Interviews will take place the week commencing 2 August 2021.

The Video Blended Interview places will be made available through Civil Service Jobs to successful applicants on a first come, first serve basis. You will be required to provide us with ID before your Blended Interview.

Security Update
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.

Successful candidates must pass a Disclosure and Barring Security Check. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Security Clearance

Successful applicants will be required to have or obtain security clearance to Security Check (SC) level after taking up duty. We will ask you to confirm by email prior to attending your face to face blended interview as to whether you hold security clearance at SC level to enable us to update our records. This will enable us to identify as to who we will need to email the Security Clearance at SC level application form.

Security clearance at SC level is normally dependent on applicants physically living in the UK for the last 5 years. If you do not meet the UK residency requirements, for example, you have lived outside the UK for 6 months or more within the last 5 years you will have to provide more information, which may include obtaining Police Certificates from the countries you visited. This will cause delays to the security clearance process.

For those candidates who accept a provisional offer and have passed their pre-employment checks will be sent a Security Clearance at SC level application. The process for applying for SC level security clearance includes:

• Completion of a Security Clearance Questionnaire
• Checks against UK criminal and security records
• Credit reference check

In some cases it may also include an interview.

If you do not already hold SC level security clearance you will be conditionally appointed once you have passed your pre-employment checks, pending the award of SC level security clearance. Your duties may be restricted during the SC level security clearance process.

If you are unsuccessful in obtaining the necessary SC level security clearance you will be unable to remain within the Data Analyst role and you will be redeployed to another role within HM Revenue & Customs at the same grade and on the same terms and conditions.

Probation

Successful candidates new to the Civil Service will undergo a 12-month Civil Service probation running concurrently with the Specialist Trial Period. Any candidate failing their probation will have their employment with HM Revenue and Customs terminated.

Existing HMRC and Other Government Department (OGD) employees (who transfer to HMRC) with less than 12-months’ service will need to serve the balance of their probation with HMRC.

Existing HMRC and Other Government Department (OGD) employees who have already successfully completed their 12-month probation are not subject to a further period of probation.

Specialist Trial Period

Once appointed all candidates must complete a Specialist Trial Period (STP) of 12 months.

You will be conditionally appointed for the duration of the STP and probation.

The STP is a pass / fail work and classroom-based programme. It aims to assess key areas of learning and development necessary to perform at the required standard for a HEO Data Analyst. In order to complete the STP you must:

1) Successfully complete a programme of mandatory training packages.

2) Maintain a portfolio of evidence competence against the learning objectives detailed in the STP Workbook.

3) Successfully pass all technical assessments. You are allowed two attempts in total to pass these technical assessments. If you fail the technical assessments a second time, you will automatically fail your STP. You will not be allowed a second attempt to pass your STP.

You should be aware that the structure of the STP training programme includes several multi-day courses. As not all courses can be delivered in your home office location you may be required to travel and be away from home for up to 5 days at a time.

Existing HMRC employees who have already successfully completed their 12-month STP in a Data Analyst role do not have to re-take it.

Probation and Specialist Trial Period - Important Information

The Specialist Trial Period and Civil Service probation are run entirely separately. If you do not successfully complete your Specialist Trial Period and probation your employment with HMRC may be terminated.

If you fail the Specialist Trial Period but complete your probation you may be offered alternative, less specialised, roles within RIS. The decision on whether you are offered one of these roles will be based on several factors, including performance, behaviours and location, and it may be at a lower grade.

HMRC Software - Data Analysis Tool (Connect)

These Data Analyst roles involve the regular use of SAS technical software to manipulate and analyse large, complex data-sets, using a Data Analysis tool called Connect.

Connect combines two computer systems which present data in tables and as spider diagrams on screen, which means there is a strong visual aspect required to reviewing the data to identify patterns within it. Currently HMRC have no alternative IT solution which can present the full range of data in any other formats to the tables and spider diagrams.

Candidates should be aware the ability to use Connect effectively (following the provision of full training and any other reasonable adjustments) is essential for these roles.

More information about the role

Find out more about the role of a Data Analyst by joining one of our two video presentation sessions. These will be held delivered by a Senior Data Analyst on:

• Thursday 3 June at 2pm
• Tuesday 8 June at 11am

Each session will last 30 minutes and will provide you with an insight to the role of a Data Analyst. To register your interest in joining a Teams session, please email: risai.specialistrecruitment@hmrc.gov.uk

Ensure your subject title states this Vacancy Reference number (115758) and the heading "Senior Data Analyst Session". In the text of the e-mail please state your preferred date and time.

Please be aware these sessions are allocated on a first come, first serve basis.

HMRC transformation
HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.

HM Revenue and Customs has made significant progress with its plans to locate in 13 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.

These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford. Our Regional Centres in Croydon, Bristol and Belfast are already operational.

In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff.

We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.

If you are not a current civil servant, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site.

If you are a current HM Revenue and Customs employee and you joined us through an advert that was advertised on or after 11/01/2017, you will not be eligible for financial assistance for your move to a regional centre, a transitional site or a specialist one. This is in line with the terms of your original appointment to HM Revenue and Customs.

For more information please contact the vacancy holder.


Terms and Conditions
We really hope you decide to apply for this role. If you’re successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 – 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We’ve put together a summary of the key changes that will be made and you can find this attached to the Job Advert.

Pay
If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information.

New entrants are expected to join on the minimum of the pay band.

Further Information

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

Applicants who wish to work alternative working patterns are welcome to apply. The preferred working pattern may or may not be available, agreement will be subject to business need, and any request to work an alternative working pattern should be made prior to your acceptance of the provisional offer.

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Specialist Recruitment Team
Email :  risai.specialistrecruitment@hmrc.gov.uk
 
Recruitment team :
Email :  hmrcrecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via complaints.grs@cabinetoffice.gov.uk. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/

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