Durham, Glasgow, London, Lytham St Annes
About the job
NS&I is one of the largest savings organisations in the UK with 25 million customers and more than £202 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back over 150 years to 1861.
We are currently seeking a Product Manager to be responsible for a number of NS&I products and services. The role will require the formulating and presenting of pricing recommendations, forecasting future product and channel performance, and ensuring that NS&I’s proposition evolves to remain relevant to customers in an age of digital disruption.
ResponsibilitiesResponsible for developing pricing recommendations, and ensure that your products are delivering value to customers and the taxpayer in equal measure.
Contribute to projects (primarily in a Product Owner role), and demonstrate the ability to make tough decisions within a project atmosphere. Adept at managing internal and external deadlines, quickly developing strong working relationships, and ensuring that projects are delivered to budget and on time.
Ability to demonstrate analytical and strategic thinking. Actively demonstrate that our customers are the ultimate focus, through customer analysis (including customer profiles and behaviours), keeping up to date with market trends, and undertaking relevant customer research and testing.
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Managing a Quality Service
- Working Together
- Seeing the Big Picture
We'll assess you against these technical skills during the selection process:
- Experience of product management to include analytical pricing skills, in a regulated environment, preferably within financial services.
- Number orientated, with robust analytical capability, with a problem solving mind set.
- Passionate about the customer, anticipating and identifying customer needs and responding appropriately to improve the product experience within a changing environment.
A small company with a big reach we offer a range of benefits to include flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.
Some benefits of working at NS&I include:
• Generous and tailored L&D offering
• Mentoring (including reverse mentoring) & Coaching opportunities
• Hybrid working
• Two contributory pension schemes (Alpha & Partnership Pension)
• 9 day fortnight scheme
• Generous annual leave – starting at 25 days, increasing to 30 days
Please see the attached document for full list of available benefits.
Things you need to know
Successful candidates must pass a disclosure and barring security check.
Selection process details
This vacancy is using Success Profiles
, and will assess your Behaviours, Experience and Technical skills.
To apply please click the link on this advert and follow the steps to complete the application form.
We will be sifting applications based on the criteria stated below as well as your job history and statement of suitability:
Experience of product management to include analytical pricing skills, in a regulated environment, preferably within financial services.
Number orientated, with robust analytical capability, with a problem solving mind set.
Passionate about the customer, anticipating and identifying customer needs and responding appropriately to improve the product experience within a changing environment.
If shortlisted you will be invited to attend a 1 hour panel interview via video call.
During the interview you will be required to give a 5 minute presentation. Further details will be given ahead of the interview. You will also be asked questions to assess the above experience and technical skills as well as the following behaviours in the Civil Service Success Profiles Framework - Level 3:
• Making Effective Decisions
• Managing a Quality Service
• Working Together
• Seeing the Big Picture
Interviews will take place 5th/6th January 2022
Note we are unable to accept CVs.
This role is subject to Baseline Personnel Security Standard and financial credit checks.
A reserve list may be held for a period of 12 months from which further appointments can be made.
Working for NS&I
Employees are currently working remotely from home due to the Covid pandemic. However this situation is subject to change and if appointed you must be able to work in one of our office locations London, Durham, Lytham or Glasgow when required.
Any move to NS&I from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
Internal NS&I employees and existing Civil Servants who are successfully promoted may be awarded a salary increase of up to 10%.
If you are applying for a role at the same NS&I band as you are currently and the advertised salary of the role is higher, if you are successful, any salary increase will be at the discretion of NS&I and will be reviewed as part of the next annual pay review, in accordance with the NS&I employee handbook.
If you are applying for a role at the same NS&I band as you are currently and the advertised salary is lower than your current salary, if you are successful and accept the role you will need to accept the role at the advertised salary, which would involve your current salary being reduced to the advertised amount.
Please visit our website http://nsandi-corporate.com/about-nsi for further details about NS&I.
Feedback will only be provided if you attend an interview or assessment.
Working for the Civil Service
The Civil Service Code
sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
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Contact point for applicants
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