Engagement and Systems Manager (Official Food and Feed Controls)

Food Standards Agency

Apply before 11:55 pm on Sunday 17th October 2021


Reference number



£37,350 (National) per annum, £40,350 (London) per annum.


Senior Executive Officer

Contract type


Business area

FSA - Regulatory Compliance

Type of role

Operational Delivery

Working pattern


Number of posts



Multi-location from one of our FSA Offices (Belfast, Cardiff, Birmingham, London or York), or home based in the UK. Please be aware that this role can only be worked within the UK and not overseas. Regular travel across the UK (in particular the London office) will be required on a business needs basis (possibly with overnight stays).

About the job


The FSA is a non-ministerial department of over 1300 people, with a big vision – to drive change in the food system so that it delivers “food we can trust”. Our primary goal is to continue to protect public health and consumers’ wider interest in food. As we have now exited the EU the FSA faces a significant period of change and activity.

One of the most prominent undertakings of the FSA is our work to ensure the safety of food and feed in the UK through our application of Official Controls. Our partners at Local Authorities throughout the country carry out checks on food businesses to make sure that owners are maintaining the standards required by law.

But rapidly changing business models, new data requirements and the need to modernise the regulatory system mean that we want to take a fresh look at what information we need, how we collect it, and how we use it. Our success here will mean we can continue to offer the best service to consumers, so they can know that the food on their plates is safe to eat, and exactly what it says it is.

As we take on this review and seek to reimagine how we carry out our work in the future, the FSA is looking to hire an Engagement and Systems Manager who can offer insights into the way we store our Official Controls data. This data is currently stored on the local level, split across the varied management information systems of over 360 local authorities. Part of our challenge, then, is to reimagine the way we capture our information, and store it in a timely and uniform manner that will enable us to respond effectively and efficiently.

Job description

Playing a critical role in the development and implementation of a modern and forward-thinking approach to our work, the candidate will be dynamic and thoughtful - capable of using their analytical skills to identify problems and develop applicable solutions.

This is a fantastic opportunity to have a tangible and lasting effect on the work of the FSA, leading on analysis of our processes and helping to define how they might look in the future, whilst translating these needs to stakeholders across the industry and helping us to embed our new approach so that we can do our best work as an Agency.

If this challenge excites you, and you are capable of working closely with others to bring about positive change that will impact the health of the nation, apply today for this exciting role.

Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process. We look forward to receiving your application and wish you every success.


Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process. We look forward to receiving your application and wish you every success.


We'll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Managing a Quality Service
  • Working Together
  • Delivering at Pace


Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
Sift: W/C 18 October 2021
Interviews: W/C 01 November 2021

Interviews will be held remotely via MS Teams.

Please note that the interview date maybe subject to change.

Full details of the selection process are detailed in the attached candidate pack. This will consist of shortlisting against the essential and desirable person specification criteria stated. If successful at shortlisting stage, you will be invited to the final selection stage consisting of a behaviours-based interview.

In the event of receiving a large number of applications an initial sift may take place on just the identified lead criteria indicated below:

• Proven experience of using management information systems for storing and managing, processing and reporting regulatory data within a LA. or, experience of supporting LAs in the above.

The FSA is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. All appointments are made on merit.

We actively review the deployment of talent on a periodic basis in the interests of optimising personal development and the achievement of business plans.

Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached terms and conditions statement.

Any move to the Food Standards Agency from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.
Determine your eligibility at https://www.childcarechoices.gov.uk

A reserve list will be held for a period of up to 12 months from which further appointment may be made.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Jason Coward
Email :  jason.coward@food.gov.uk
Recruitment team :
Email :  hr.recruitment.campaigns@food.gov.uk

Further information

If you wish to raise a complaint then please email hr.recruitment.campaigns@food.gov.uk in the first instance.

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