Senior Technology Delivery Manager

Home Office

Apply before 11:55 pm on Sunday 5th February 2023

 

Details

Reference number

263269

Salary

£54,000 - £64,900
National: £54,000 - £59,400 London: £59,000 - £64,900

Job grade

Grade 7

Contract type

Permanent

Business area

HO - Digital Data and Technology

Type of role

Digital
Information Technology

Working pattern

Full-time

Number of jobs available

1

Contents

Croydon, London (region), CR0 9YA : Sheffield, Yorkshire and the Humber, S3 8NU

Job summary

The Digital Data and Technology (DDaT) profession enable the Home Office to keep the UK safe and secure. They do this by designing, building, and running the services that help people apply for visas or passports, support policing and counter-terrorism operations, and protect the UK’s borders.​​

Team members have specialized knowledge and a calling to build on it. We want the best people to come to the Home Office and work in the diverse roles and communities they’re passionate about. This is how we produce exceptional outcomes.​​

The Home Office has created a government-leading bespoke career framework that enables career planning, while ensuring our people can be the best they can be. The framework includes Heads of Role, who are industry specialists. They build communities, set standards for what ‘good’ looks like, and ensure we have the right people in the right jobs at the right time.​​

We also have a profession management unit, which aims to provide the best professional experience to all our technical staff with a real passion for – and focus on – continuous professional development. We invest heavily in our people as part of growing our collective capability.​

You can keep up to date with our work on the Home Office DDaT blog 

Job description

As a Senior Technology Delivery Manager, you will​ be responsible for delivering products within agreed timescales, to cost and quality standards. Depending on the product, you may be responsible for 2-3 smaller delivery teams, or alternatively a single delivery team to deliver a more complex/technical product.

You will work in close partnership with Product Managers in-order-to deliver value against the product vision. You will work with senior stakeholders, effectively translating technical concepts and influencing where necessary. ​

You will be expected to use your experience and expertise to work with flexibility, selecting and applying appropriate delivery techniques based on the requirements of the delivery.

You will be required to flex the delivery approach to get the best out of your teams, providing them with support and guidance to enable successful delivery. ​

You will work with colleagues in Home Office Commercial when contracts need organising and negotiating.

You may be required to facilitate governance meetings and mechanisms and/or select the right people to join these discussions. ​

You will be expected to mentor, coach or line manage members of the delivery community, sharing your experience and knowledge. As a member of the DDaT community, you will also contribute to cross-government communities of practice and help to set good practice and standards.

Due to business requirements this post is full time.

Person specification

Responsibilities

You will be responsible for:​

  • Translating a single product roadmap into one complex, or multiple delivery plans, considering the people and skills required for each delivery team and using delivery data to set milestones based on forecasts where possible ​
  • Delivering in line with the capacity and availability of the delivery teams, leveraging frameworks to find the right suppliers when necessary, and budgeting effectively for resourcing needs 
  • Effectively managing risks, issues, and dependencies, acting on delivery data and adapting ways of working to mitigate risks
  • Forming a partnership with Product Managers to effectively influence ​relevant senior stakeholders, translating technical concepts to non-​ technical stakeholders​
  • Assessing the effectiveness across multiple delivery teams, engaging ​ and motivating teams in different ways depending on their needs, and facilitating collaboration across delivery teams when required​
  • Using feedback loops, data analysis, and small experiments to iteratively improve the product, service, and ways of working within the delivery
  • You will also be expected to carry out the following day to day activities:
  • You’ll be working in the Migration & Borders Technology Programme (MBTP) with multi-disciplinary teams that work with an agile mindset.
  • Liaising with internal and external stakeholders, you will manage the backlog and lead agile ceremonies such as Daily Stand-up, Sprint, Planning and Retrospectives.​
  • You will be expected to help remove impediments to the team, whilst keeping in mind the needs of the stakeholders.​
  • Working closely with the Product manager, you will identify risks and issues, liaise with the commercial team and align the Roadmap to the backlog.​
  • You will lead the team with agile principals, demonstrating working software to stakeholders whilst motivating the team.​
  • making conscious trade-offs that balance speed, scope and quality across all dimensions of delivery​.
  • ensuring that any tech debt incurred has a strategy for repayment and is understood by all stakeholders​.
  • using experience of effective delivery to advise on the day-to-day ways of working in-order-to bring out the best in teams, facilitating appropriate team ceremonies where necessary​.
  • providing support and guidance to Technology Delivery Managers and wider team members, in line with individuals’ needs, with the aim of making the team as successful as possible.

Essential skills

  • Using your well-developed people skills to set individuals up for success and help create an effective team environment​.
  • Using previous experience, expertise and current metrics to identify, understand, and improve team delivery performance.​
  • Applying appropriate techniques taken from different methodologies to effectively deliver successfully within a given context​.
  • Managing budgets and commercial supplier relationships ​
  • Understanding what good governance looks like and how to implement improvements​.
  • Acting as the Delivery Manager for one or more delivery teams through a complete delivery lifecycle (prepare, deliver, improve)

Desirable skills

Ideally you will also have the following skills or some experience in:​

  • Engaging stakeholders within a complicated, high-pressure environment.                     
  • Balancing multiple priorities and dealing with ambiguity ​
  • Acting as the Delivery Manager for multiple delivery teams at the same time.​
  • Line managing Delivery Managers.​​

Qualifications

    • A qualification in a recognised delivery methodology (e.g. Scrum, Lean Kanban, SAFe, Prince 2)​
    • Relevant technical delivery management or technical project management experience​.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Making Effective Decisions
  • Seeing the Big Picture
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

As part of the application process, you will be asked to complete a CV, Statement of Suitability (Max Limit:1000 words)

Further details around what this will entail are listed on the application form.

Please note your Statement of Suitability should concisely explain your motivation for applying for this role and offer evidence of how you meet the Essential skills criteria as set out in the job advertisement.

The sift will be based on the Statement of Suitability.

The CV is for information purposes only and will not be marked.

Candidates shortlisted will be invited to an interview which will be Behaviour based questions. 

Sift and Interview dates

The sift will commence approximately from the week commencing 6th February 2023 

Interviews are expected to take place approximately from the week commencing 13th February 2023

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

Please note interview will be carried out virtually using Microsoft Teams.

We are closely monitoring the situation regarding Coronavirus and will be following Central Government advice as it is issued, as such you will be invited to attend a video interview utilising Microsoft Teams Skype for Business.

PLEASE NOTE: Due to time constraints we may not be able to offer alternative interview date(s). It is therefore expected that candidates who are successful at sift stage will make themselves available during the above time frame given.

Further information

Please read the Essential skills for this position carefully. We will only consider those who meet the listed requirement.

If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.

For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.

A reserve list may be held for a period up to 12 months from which further appointment may be made.

We often have similar roles available at different grades. If a candidate is suitable for a similar role, or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same behaviours and essential skills

Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.

We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are Stonewall top 100 Workplace Equality Employer and a Social Mobility Foundation top 75 employer.

New entrants are expected to join on the minimum of the pay band.

This post is eligible for DDaT RRA. Successful candidates with exceptional skills and experience may apply for a Recruitment Retention Allowance. This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in line with departmental priorities and could be reduced or withdrawn at any time.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.

For further information please see the attached notes for candidates which must be read before making an application.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Transfer Terms: Voluntary.

If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.

Please see the attached list of Home Office acceptable ID documents.

Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at here

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback



Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Optimus AC Recruitment
  • Email : OptimusACRecruitment@homeoffice.gov.uk

Recruitment team :

  • Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the recruitment principles, and wish to make a complaint, then you should contact in the first instance HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.

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