Digital Product Lead
Department of Health and Social Care
Apply before 11:55 pm on Friday 13th December 2024
Details
Reference number
Salary
National £54,444 (Minimum)
Job grade
Contract type
Loan
Secondment
Length of employment
Business area
Type of role
Communications / Marketing
Digital
Project Delivery
Working pattern
Number of jobs available
Contents
Location
About the job
Job summary
In the Department of Health and Social Care (DHSC), we are proud of our purpose – to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you. |
The Behavioural Programmes Unit Digital and Data team in DHSC are a dynamic and growing team with a great culture. Our team works in an agile, user-centred way. As digital and technology are critical to delivery in health and social care, there are plenty of opportunities for interesting and exciting work. Our work encompasses the overall strategy for services to prevent ill-health, such as the NHS Health Check, NHS screening programmes, marketing and other behavioural programmes to motivate and support the public to make changes that contribute to better health and reduced health inequalities. The government’s Health Mission is to build a Health and Social Care system fit for the future with the aim of shortening the amount of time people spend in poor health. Our work directly supports this mission led government with a focus on preventing ill-health through prevention. Including: tackling obesity, reducing smoking, reducing alcohol harms from excessive consumption and improving physical inactivity. We achieve this by working closely with agencies and cross departmental stakeholders such as policy teams, to develop and continuously improve our digital products that encourage healthy behavioural change - such as getting active (NHS Couch to 5K, NHS Active 10), losing weight (NHS Weight Loss Plan), eating healthy (NHS Food Scanner) or quitting smoking (NHS Quit Smoking). We champion inclusive design and accessibility and are passionate about reducing health inequalities. |
Job description
We’re looking for a Digital Product Lead to drive product strategy for multiple live NHS services that are used by millions of citizens every week. A role with high visibility across senior leadership, this position will be responsible for ensuring that DHSC/NHS England (NHSE) digital products and supporting campaigns are delivered in a timely and accurate manner. The digital portfolio is comprised of multiple touchpoints on across NHS.UK, iOS and Android and are designed to support users with the skills and knowledge to make healthier lifestyle choices using evidence-based behaviour change tactics. As part of this role, you will be responsible for implementing NHS Login across the portfolio to enable profile building for users, working in partnership with NHS England to deliver this. Additionally, the role will explore the application of AI to aid user journeys. This person will be expected to use data to contribute to insights, product development and evaluation across the digital portfolio. The ideal candidate will be an experienced product owner with expertise in implementing comprehensive logged in experiences, as well as being someone who understands the importance of data and analytics in demonstrating product impact. The post holder will be responsible for product lifecycle ensuring that all necessary systems and processes are in place and in line with product development sprints and roadmaps. They will work closely with other team members and external agencies to coordinate workstreams across multiple products. Additionally, the post holder will oversee the assurance process with NHSE and DHSC Digital and to ensure Government Digital Service Standards are adhered to through product lifecycles. As part of this role, you will also be responsible for managing Product Owners. An interest in health and reducing health inequalities is imperative as is a compassion for supporting deprived audiences. Find out more about the digital products here: https://apps.apple.com/gb/app/nhs-couch-to-5k/id1082307672 https://apps.apple.com/gb/app/nhs-active-10-walking-tracker/id1204295312 https://apps.apple.com/gb/app/nhs-weight-loss-plan/id1519208548 https://apps.apple.com/gb/app/nhs-food-scanner/id1182946415 https://apps.apple.com/gb/app/nhs-drink-free-days/id1196694906 https://apps.apple.com/gb/app/nhs-quit-smoking/id687298065 https://www.nhs.uk/better-health/ https://www.nhs.uk/healthier-families/ https://www.nhs.uk/every-mind-matters/ |
Person specification
Role responsibilities:
The above is only an outline of the tasks, responsibilities and outcomes required of the role. You will carry out any other duties as may reasonably be required by the directorate. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the organisation. Key skills and experience required for the role Essential: Experience:
Skills and capabilities
Desirable: Please note, these are desirable only, but we do particularly welcome applications from those that also have some of the skills and experience listed below. Qualifications and or experience
Understanding of NHS England (NHSE) digital ecosystem (or other government or large-scale enterprise)
Technical expertise
Equality and diversity of thought
|
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Managing a Quality Service
- Leadership
- Delivering at Pace
- Making Effective Decisions
- Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
- Seeing the Big Picture
- Managing a Quality Service
- Leadership
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Your normal place of work will be your contractual primary workplace, usually either London or Leeds. Within DHSC we offer non-contractual hybrid working. The expectation at present is a minimum of 60% of your working time spent in the office, enabling in person interaction and collaboration, and enhancing team working, learning, and support.
You will be asked to express a location preference during the application process. Please be aware that this role can only be worked in the UK and not overseas and some travel may be required across the DHSC estate.
Opportunities for some working from home may be available; other flexible working options may be discussed with the hiring manager in line with individual circumstances and business need.
There are a limited number of DHSC colleagues who have existing agreed homeworking contracts resulting from Our Future Estate Programme 2023-2024. Colleagues covered by these arrangements are eligible to apply for this role whilst continuing their agreed existing home working arrangement. Occasional travel to DHSC offices or other locations may still be required according to business need. Travel and subsistence will be provided in line with the pre-agreed homeworker arrangements.
Things you need to know
Selection process details
Applications will be sifted W/C: 16/12/2024 Interview date: W/C 13/01/2025 Interview location: Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview. Further details and interview slots will be released to candidates who are successful at sift. Applications will be sifted on Personal Statement, CV and Behaviours. |
An initial sift based on your CV may be held if a large number of applications are received. Candidates who pass the initial sift may be progressed to a full sift or progressed straight to assessment/interview. Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the ‘key skills and experience required for the role’ section of the advert. Please use your personal statement to (in no more than 500 words) outline how you meet the key skills and experience required for the role as set out in the job advert. At interview candidates will be assessed on Behaviours, Strengths and Experience. To find out more about working in the department please visit our page on the Civil Service Careers Website https://www.civil-service-careers.gov.uk/departments/working-for-the-department-of-health-social-care/ and to find out more information on how to apply visit the Civil Service Careers Website https://www.civil-service-careers.gov.uk/how-to-apply/ Applicants who are appointable but were not successful in appointment to this vacancy, may be held on a reserve list for up to 12 months, and contacted if similar vacancies become available. Please be aware that some travel may be required across the DHSC estate. Please note that applicants will require BPSS clearance. This role is being advertised on a permanent basis. If preferable, Loan or Secondment options will also be available for existing Civil Servants (Loan) and applicants from accredited NDPBs or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Terms and Conditions Candidates should note that DHSC’s Terms and Conditions of employment changed from 1 October 2013. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful. New Entrants to the Civil Service New entrants appointed in grades AA to G6 will receive DHSC’s modernised terms and conditions:
Existing Civil Service staff transferring from another Government department, on either level transfer or promotion All staff moving to DHSC will transfer onto DHSC’s modernised terms and conditions (as outlined above). Existing DHSC staff, appointed on promotion If DHSC’s modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSC’s pre-modernised terms and conditions are held, the employee will transfer onto DHSC’s modernised terms and conditions (as outlined above). Further Information Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via dhscrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. If successful and transferring from another Government Department a criminal record check may be carried out. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. |
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Amber Williams
- Email : Amber.Williams@dhsc.gov.uk
Recruitment team
- Email : dhscrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/
