VAT Tax Specialist - North

HM Revenue and Customs

Apply before 11:55 pm on Monday 21st June 2021


Reference number



£40,175 - £43,708


Senior Executive Officer

Contract type


Business area

HMRC - CCG - Wealthy & Mid-Sized Business Compliance

Type of role

Tax Profession

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of posts



Belfast (Erskine House), Edinburgh (Queen Elizabeth House), Glasgow (Cotton House), Newcastle (Benton Park View)

About the job


It’s a very exciting time to join HMRC.

HMRC is the UK’s tax, payments and customs authority, we have a vital purpose, and we collect the money that pays for public services and help families and individuals with targeted financial support.

Mid-Size Business (MSB) is a part of Customer Compliance Group (CCG) Directorate. It is responsible for tax compliance across the Mid-Size businesses in the UK, which are defined as those that have a turnover between £10 million and £200million or more than 20 employees. There are approximately 170,000 VAT businesses and they are significant in terms of growth potential and entrepreneurial activity.

Successful candidates are key to delivering our strategy for identifying and tackling the risks presented by these businesses. As a compliance area our work is divided into Promote, Prevent and Respond (PPR) in line with HMRC Compliance Strategy. We provide education and support to our customers (promote and prevent) whilst also tackling non-compliance on a risk basis using traditional methods (respond) which contributes to a healthy tax administration System.

Job description

Your role within WMBC Mid-Size Business is to increase operational performance by supporting front line VAT staff and their managers, working closely with the Risk & Regime Unit (R&R), Customer & Strategy Unit (C&S) and the VAT Lead network to help deliver strategic objectives.

The successful candidates will be allocated a role determined on basis of suitability but may also be required to be flexible, as the future strategy of compliance within the Mid-Size population changes and develops.


• Focusing on a specific sector or technical project to develop a plan to address risk through the most appropriate compliance activity giving due consideration to upstream, cross-tax or cross business area collaboration.

• Providing direction and support to Junior VAT Tax Specialists in order to deliver key performance objectives, using a risk-based approach to prioritise activity.

• Working with VAT Managers to deliver CPD for VAT Tax Specialists and build best practice, organizing and arranging events as required.

• Taking ownership of more complex cases within the customer population or having a specific allocation of large customers to monitor, with a view to develop an in-depth awareness.

Be responsible for identifying and addressing key risks through the progression of compliance checks.

• Provide support and advice to regional VAT stakeholders, VAT Sector Leads and Regional VAT Leads, identifying and raising issues that impact on the VAT business.

• Provide tactical advice and oversee progress on larger and/or more complex cases.

• Liaise closely with other regional colleagues, and Business Unit Heads participating in an effective network to ensure there is consistency in the way VAT is assured; identify and address operational issues, informing strategic picture of risk and identifying capability issues.

Essential Criteria:

• Be experienced and have proven background and ability in undertaking risk assessments and involvement in complex VAT Compliance checks with Customers.

• Have strong analytical skills and be able to evaluate information from a wide range of sources to arrive at the right conclusion.

• Have taken responsibility to provide technical advice and support to VAT Tax Specialists and others in addressing risks, using knowledge and judgement on complex, contentious issues and researching those issues as appropriate, to ensure consistency across the business and compliance that are in line with the law and internal procedures.

• Must have successfully completed and passed a VAT Qualification.

• Proven experience of leadership.

Technical skills

We'll assess you against these technical skills during the selection process:

  • Tax technical knowledge and ability


• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

If you are applying for a role in an office within a regional centre location or a transitional or specialist site, then the following may apply: Daily Travel Assistance will be available for this role, provided the successful applicant is a current HMRC employee and meets the eligibility requirements outlined in the department’s Daily Travel Assistance guidance.

Find more about HMRC benefits in 'Your little extras booklet' for further information

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Experience and Technical skills.
Selection will be by sift and interview which will be done under the "Experience" and "Technical" aspects of the new success profiles recruitment process.

As part of the application process you will be asked to submit your CV and complete a 750-word Personal Statement.

Please be aware at the sift stage that you will be scored against both the CV and Personal Statement and it is essential you complete both elements. You will be scored based on evidence of tax technical ability and how you meet the criteria listed above.

The CV will consist of only one element:

• Employment History: Please include Job Title / Dates worked and brief description of your main role which should be matched against the job advert & essential criteria.

The Statement of Suitability should outline, in no more than 750 words:

• How you meet the essential criteria.
• Evidence of technical ability in dealing with complex or contentious issues.

For applicants who progress to interview they will be assessed against evidence of their previous experience and also asked to give a technical presentation to test tax technical knowledge.

Interviews will take place via video link. Sift and interview dates to be confirmed.

Security Update
If you are successful and transferring from another Government Department, we will carry out a check of your identity, nationality, and immigration status (including the right to work in the UK) and a criminal record check before confirming your appointment.

Successful candidates must pass a Disclosure and Barring Security Check/Disclosure Scotland/Access NI. Please note that HMRC have an exemption under the Rehabilitation of Offenders Act 1974, which enables us to make enquiries about both unspent and spent convictions.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland/Access NI on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing stating the job reference number in the subject heading.

Insert as required For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email

For further information on the Access NI confidential checking service telephone: the Access NI Helpline on 0300 200 7888 and ask to speak to the operations manager in confidence, or email

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

HMRC transformation

HM Revenue and Customs is currently going through an exciting ten-year transformation programme to create a tax authority fit for the future. As part of this, we are committed to providing high-quality jobs and giving employees a great place to work, whichever location you work from.

HM Revenue and Customs has made significant progress with its plans to locate in 13 large, modern, flexible offices, equipped with high-speed digital infrastructure supporting improved customer service and compliance activity. These collaborative workspaces will enable smarter working and great training and development facilities, allowing for the sharing of expertise, local training, promotion, and provide great ongoing career development opportunities.

These offices will be located in central locations in the following towns and cities close to accessible transport links: Glasgow, Edinburgh, Belfast, Newcastle, Leeds, Liverpool, Manchester, Nottingham, Birmingham, Bristol, Cardiff, Croydon and Stratford. Our Regional Centres in Croydon, Bristol and Belfast are already operational.

In addition, there will also be a small number of specialist sites where the work cannot be done anywhere else, in Gartcosh (near Glasgow), Telford, Ipswich, Worthing and Dover, as well as our headquarters in central London. What’s more, our Welsh language service has people located in Porthmadog, as well as Cardiff.

We are letting you know about our future plans because if you are recruited into an office that is not one of these locations, you will be expected, subject to HM Revenue and Customs applicable policies, to move to one of these locations in the future. In some cases, this will be via one of our nine transitional sites.

If you are not a current civil servant, you will not be eligible for financial assistance for your move to the regional centre or a transitional or specialist site.

If you are a current HM Revenue and Customs employee and you joined us through an advert that was advertised on or after 11/01/2017, you will not be eligible for financial assistance for your move to a regional centre, a transitional site or a specialist one. This is in line with the terms of your original appointment to HM Revenue and Customs.

For more information please contact the vacancy holder.

Terms and Conditions

We really hope you decide to apply for this role. If you’re successful you need to know that in February 2021 members of recognised trade unions (ARC and PCS) voted to approve a pay and contract reform offer. This means that HMRC will adopt new terms and conditions for all colleagues as part of a multi-year pay deal and contract offer, the pay deal period is 01 June 2020 – 31st May 2023 and terms and conditions changes take place from the 01 June 2021 onwards. These terms will apply to colleagues who already work in HMRC and if you join us, it will apply to you too. We’ve put together a summary of the key changes that will be made and you can find this attached to the Job Advert.


If you are currently working for an OGD and would like to consider the impact on your pay when joining HMRC, please see the attached document "Pay on Transfer from OGD" for further information.

New entrants are expected to join on the minimum of the pay band.

Further Information

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to HMRC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at

Applicants who wish to work alternative working patterns are welcome to apply. The preferred working pattern may or may not be available, agreement will be subject to business need, and any request to work an alternative working pattern should be made prior to your acceptance of the provisional offer.

At HMRC we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.
We want to maximise the potential of everyone who chooses to work for us and we offer a range of flexible working patterns and support to make a fulfilling career at HMRC accessible to you.
Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

Reasonable adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Judith Casey
Email :
Recruitment team :
Email :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

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