Relationship Manager – Achieving Business Compliance (ABC) Programme

Food Standards Agency

Apply before 11:55 pm on Tuesday 16th August 2022



Reference number



£51,300 (National) per annum, £55,300 (London) per annum. Pro-rata for part-time working.


Grade 7

Contract type


Length of employment

23 months

Business area

FSA - Strategy, Legal and Governance - ABC Programme

Type of role

Administration / Corporate Support
Operational Delivery
Project Delivery

Working pattern

Flexible working, Full-time, Homeworking, Job share, Part-time, Compressed Hours

Number of posts



Multi-location from one of our FSA Offices (Belfast, Birmingham, Cardiff, London or York), or home based in the UK. Please be aware that this role can only be worked within the UK and not overseas. Travel across the UK will be required on an occasional basis, possibly with overnight stays.


The Food Standards Agency (FSA) is a non-ministerial department of over 1300 people. Having left the EU, we play a critical role in protecting public health and consumers’ wider interests in food across England, Wales and Northern Ireland. Our vision is an important one - to drive change, delivering “food you can trust” and working towards a healthier and more sustainable food system.


As the work of the FSA plays such a vital role in the food that reaches Britain’s tables every day, it’s important that we continually strive to approach our responsibilities in the most effective and impactful way possible.


Our Achieving Business Compliance (ABC) programme has been established to design new and responsive regulatory approaches that offer innovative solutions to ensure we’re providing the best service possible to the public. Taking into account the latest development in technology and data, and how these interplay with our stakeholder relationships, the ABC programme will help the FSA shape how regulation keeps pace with these changes.


One of the many ways the ABC Programme is looking to improve the work we deliver at the FSA is through a proof-of-concept pilot exploring Enterprise Level Regulation in the Large Retailer sector. If successful, we hope to expand this work across other sectors, helping to better protect food for consumers across the country.

Job description

Playing an integral role in supporting this pilot, as Relationship Manager you will seek to support delivery by building and maintaining relationships with those who will be affected, encouraging positive participation from all involved. Working closely with senior management in the large retailers, as well as their partners in their primary authorities, you will offer support and important guidance throughout the duration of the pilot and provide a path for stakeholders that will ensure that their input is heard and considered.


The success of our work depends on our ability to connect with our stakeholders and demonstrate the value of all that we do. You will be our representative in this, and your ability to create strong and effective relationships will give us the best foundation upon which to build this work. It will also provide key support and insight for the stakeholders themselves, helping them to make the most of our work, and see the benefits they can reap.


You will be an excellent communicator who can be a conduit between the FSA, large retailer and primary authority, connecting teams and ensuring everybody’s ideas are heard by the right people. If you are a fantastic team-worker who is excited to play an important role in improving the already high-quality work carried out by the FSA, apply today and don’t miss out on this fantastic opportunity.


This post is advertised as a 23 month Fixed Term/Loan appointment.  Candidates that are already established Civil Servants will come to the FSA on a Loan basis and will need to request permission from their Home Department for the Loan prior to applying for this job. 


Note for FSA employees: You must seek approval from your substantive manager before applying for a non-permanent vacancy, this includes applying for a new post during an existing temporary posting. Your substantive post may be backfilled on a permanent basis if your temporary posting lasts for longer than 12 months. Please note that if there is no return post for you and suitable employment cannot be found within the FSA or in another government department you will be at risk of redundancy.


Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process. We look forward to receiving your application and wish you every success.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Changing and Improving
  • Communicating and Influencing
  • Working Together
Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours and Experience.

Full details of the selection process are detailed in the attached candidate pack.  This will consist of shortlisting against the essential and desirable person specification criteria stated.


If successful at shortlisting stage, you will be invited to the final selection stage consisting of an Experience and Behaviours-based interview and seen presentation.


An initial sift may take place on just the identified lead criteria indicated below:

·         Proven track record of building & maintaining strong, positive working relationships both internally & with key external stakeholders.


In the event we receive a large number of applications, the minimum pass mark for the Lead Criteria may be raised at shortlisting stage. Candidates who apply under the DCS, GPTW or RIS schemes and meet the minimum requirements will be unaffected by the pass mark raise.


The FSA is dedicated to a policy of equal opportunity for all.


Being truly reflective of our society and building a culture where everyone can perform at their best is critical to the work of the FSA. We are looking to recruit from the widest possible talent pool and encourage candidates to apply from a diverse range of backgrounds. We are proud to be an inclusive, equal opportunities employer and are committed to ensuring that all candidates are treated fairly throughout the recruitment and selection process and beyond. All appointments are made on merit.


Please be assured that diversity or socio–economic information requested during the course of your application plays absolutely no part in our selection processes and is not seen by anyone assessing applications.  Any information provided is anonymised and used for statistical purposes only.


We actively review the deployment of talent on a periodic basis in the interests of optimising personal development and the achievement of business plans.


Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached terms and conditions statement.


Any move to the Food Standards Agency from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare.

Determine your eligibility at


A reserve list will be held for a period of up to 12 months from which further appointment may be made.


Sift: Expected to take place 17 – 19 August 2022

Interviews: Expected to take place 5 – 6 September 2022

Interviews will be held remotely via MS Teams.

Please note that the interview date may be subject to change.

If applying on a job-share basis, the expectation would be that you are already in an established job-share partnership. 

If applying on a part-time basis, the expectation is that this would be a minimum of 30 hours per week.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Carmel Lynskey
  • Email :

Recruitment team :

  • Email :

Further information

If you wish to raise a complaint then please email in the first instance.

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