Personal Assistant

HM Land Registry

Apply before 11:55 pm on Sunday 16th May 2021


Reference number





Executive Officer

Contract type


Type of role

Administration / Corporate Support

Working pattern


Number of posts



Croydon, London, CR0 2AQ

About the job


In this exciting role you will get exposure to the most senior leaders of the organisation and insight into how the organisation works at that level. No day will be the same, you will get to think on your feet, use your initiative and will have the opportunity to make a real difference in the running of the director’s day. You will become the ‘go to’ person for questions about your director and directorate and get to work as part of the Executive Hub, a team who work together to achieve goals and solve problems. There will also be the opportunity to get involved in other types of work carried out in the Chief Executives Office.

Job description

As a member of the Executive Hub, the team which supports HM Land Registry directors, you will provide administrative/secretarial support for an executive director ensuring a well organised environment and smooth running of their activities. This will include Inbox management, managing incoming correspondence/telephone calls and managing the Director’s diary. You will prioritise and manage urgent actions, support in arranging senior meetings and events and ensure relevant information is available in advance of meetings. The successful candidate will be expected to provide support to other directors, the Executive Hub and Chief Executives Office colleagues as necessary.

Please see the attached job description for further details.


To be successful in this role you will have effective organisational and time management skills with the ability to organise, prioritise and re-prioritise tasks depending on changing prioritise. Through your experience of working in a busy environment, you will work quickly and accurately under pressure. You will have a proven ability to communicate effectively with senior colleagues and stakeholders. You will react positively to change and be proactive in completing tasks. By being a team player, you will support your team to complete tasks.


We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace


Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience.
To apply you will need to complete the short application form and take the online Civil Service Verbal Test. Ideally you should take the tests by midday on 16th May 2021 to allow for the next stage of the application process.

Please complete the CV to include your work history.

The personal statement section (in no more than 1000 words) should demonstrate evidence of the below essential experience criteria within the job description:

1.Effective organisational and time management skills with the ability to organise, prioritise and re-prioritise tasks depending on changing prioritise.
2.Experience working in a similar role, managing inboxes, diaries and travel bookings
3.Proven ability to communicate effectively with senior colleagues and stakeholders
4.Ability to react positively to changes

In the event of high volume of applications, we may sift on the criteria, Effective organisational and time management skills with the ability to organise, prioritise and re-prioritise tasks depending on changing prioritise.

Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application.

Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.

If you are successful at the sift stage you will be invited to attend a blended interview, which will be carried out via a video link. Interviews will be held the week commencing the 24th May 2021.

The blended interview will test the behaviours listed in the above job description, as well as the strengths associated with the role. We want to hear your first, unrehearsed, natural response to strength questions, and so we don’t advertise which strengths are being tested.

The best way to prepare for strengths questions is to reflect on what you identify as your own personal strengths, and your preferred ways of working.

HMLR is accredited to the Disability Confidence Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage are guaranteed an invitation to interview.

If any candidate requires the panel to consider a reasonable adjustment or there is anything else they would like the panel to take into consideration they are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

If you would like further information about the use of your personal data, please click on the link below:

Nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :
Email :
Telephone :  0300 006 3400
Recruitment team :
Email :

Online test instructions

You should take the verbal test by midday on 16th of May 2021 to allow for the next stage of the application process:

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission:

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