Blackpool, Leeds, Manchester, Newcastle-upon-Tyne
About the job
As a Business Analyst you will be a key part of the team in delivering change within the department.
You will work across the product delivery lifecycle to bring together business needs with technical capabilities, with the goal of defining solutions that deliver value.
You will be experienced in a variety of business analysis tools and techniques, ideally in an Agile environment.
You will be experienced in detailing requirements using industry best standard approaches, whilst being familiar with the process of detailing and communicating user stories and acceptance criteria.
You will be given the opportunity to continue to grow your capabilities through working with Senior/ Lead BAs and continually growing your skills and knowledge through the support of the wider community of practice, additionally you will be, at times, responsible for managing Associate BAs to develop your management and coaching skills.
As a Business Analyst (BA) working within DWP Digital:
• You will be working within a transformational multi-disciplinary team (User Researchers, Developers, QAs etc.) utilising agile methodologies.
• You will translate business problems and user needs into a set of detailed requirements, predominantly user stories, to deliver value and great outcomes for our users.
• You will lead workshops, interviews, focus groups and utilise other techniques to effectively understand the business problems and user needs.
• You will develop and maintain stakeholder relationships, communicating effectively across both technical and business stakeholders and ensuring the understanding of requirements and acceptance criteria is aligned.
• You will gain a good understanding of the business processes and activities that impact and that are impacted by the product or service. Selecting the appropriate best practice techniques to model business processes, in order to identify potential process improvements.
• You will collaborate with the Product Owner to agree a suitable mix of epics, features & stories for each sprint, as well as contributing towards prioritisation activities.
• You will take ownership for improving your own knowledge of Business Analysis and Agile principles, methods and tools and play an active role within the BA community including coaching and supporting other members, as appropriate.
If you would like to learn more about the role, please contact Mehul.Ladva@dwp.gov.uk.
ResponsibilitiesThe roles and responsibilities are described in the Job Description.
The ideal candidate for this role will be able to demonstrate the following essential criteria:
• Can confidently elicit and define epics, user stories & acceptance criteria following best practice principles. Can identify, elicit and define non-functional requirements using NFR catalogues or similar. Collaboratively supports the prioritisation of the backlog.
• Facilitates workshops, interviews and document analysis, as well as working closely with User Researchers in order elicit needs and develop a shared understanding of current processes.
• Undertakes investigative work to identify gaps, potential waste and suggest improvements. Applies and monitors appropriate use of modelling and analysis tools, methods and standards required.
• Able to build strong relationships with stakeholders, taking into account individual views and ideas and tailoring the approach.
• Works with stakeholders to identify objectives, opportunities and potential benefits available.
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
We'll assess you against these technical skills during the selection process:
- Business Analysis
- Requirements Definition & Management
- Business Improvement Process
- Business Modelling
- Agile & Lean Practices
• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• An employer pension contribution of up to 27%.
• A generous annual leave allowance.
Salary for this role is from £35,310 (Band min) to £40,666 (Band max).
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary.
Existing Civil Servants who gain promotion may move to the bottom of the next grade pay scale or 10% increase in salary whichever would be the greater.
This role can be based out of either Blackpool, Newcastle, Manchester or Leeds corporate hub locations. When selecting your preference please select digital hub locations that you are able to travel to regularly.
This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
Please be aware that this role can only be worked in the UK and not overseas.
Things you need to know
Successful candidates must pass a disclosure and barring security check.
Selection process details
This vacancy is using Success Profiles
, and will assess your Behaviours, Experience and Technical skills.
Stage 1 - Application & Sift:
As part of the application process you will be asked to complete a CV & personal statement. Further details around what this will entail are listed in the advert. Sifting and interviews will take place regularly, do not hesitate to submit your application.
All applications will be assessed and sifted based on the essential criteria in the advert, using the information you provide in your completed application form.
The sift panel will use the information relating to your employment history (your CV) and your personal statement to assess your experience, skills and knowledge against the essential criteria.
When giving details of your employment history, you should therefore include details of the work and projects that you have been involved in.
Applications must include:
1. A completed Personal Details application form.
2. A curriculum vitae* including education, professional qualifications and full employment history, giving details of key achievements relevant to the skills and experience outlined in this job description.
3. A personal statement outlining, how you meet the essential criteria as detailed in the Responsibilities section of the job advert in no more than 1000 words.
A NOTE ON ANONYMISATION
*Due to DWP’s use of anonymised recruitment practices it is not possible for applicants to upload/attach a CV; any information that you would customarily share on a CV should therefore be entered onto the application form. Please ensure you provide sufficient information to enable the sift panel to make an informed judgement about your suitability for this role.
Please include all other information that you would customarily provide when presenting a CV/Personal statement, as the sift panel use this information to assess your application.
DWP operates an anonymised recruitment process. When entering information relating to your employment history you will be asked to remove any personal details that could be used to identify you. This relates to name and contact details which might usually appear on your CV/Personal statement. Failure to do so will result in your application being withdrawn.
Stage 2 – Video Interview:
Unless you are otherwise informed, the final stage of the process will be a video interview via Microsoft Teams where you will be assessed against the Behaviour and Technical Skills detailed in the advert.
Candidates will be asked to complete an exercise on a specific topic. Further details will be provided to candidates invited to interview.
Throughout the whole recruitment process – application, interview exercise and interview – the accuracy and clarity of your communication will be assessed.
Sift and Interview Information:
Applications will be sifted at regular intervals from the date the posts are advertised, so please apply as soon as you can, do not wait until the end of the campaign.
Interviews will take place regularly from 4th November 2021, dates to be confirmed.
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via DigitalRecruitment.email@example.com as soon as possible before the closing date to discuss your needs.
Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
A reserve list may be held for a period of 6 months from which further appointments can be made.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
If successful but not transferring from another Government Department, in order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.firstname.lastname@example.org stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
Working for the Civil Service
The Civil Service Code
sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
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Contact point for applicants
|Job contact :|
|Name : || ||Mehul Ladva|
|Email : || ||Mehul.Ladva@dwp.gov.uk|
|Recruitment team :|
|Email : || ||email@example.com|
If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact DWP by email: HR.BUSINESSASSURANCE@DWP.GOV.UK. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission here
to visit Civil Service Commission