G5 Officer, Specialist Services Department, Control Centre- HP1348302HG

National Crime Agency

Closing date: 24 Jul 2017

Reference number



£24,964 - Will match existing Civil Servant Salaries - equivalent Grade


Executive Officer
NCA Grade 5

Contract type


Business area

Other - Investigations Directorate, Specialist Services Department, Control Centre

Type of role

Administration / Corporate Support
Contact Centre

Working pattern

Flexible working, Full-time


37 Hours Per Week

Number of posts




About the job

Job description

The NCA is an organisation which leads the UK’s fight to cut serious and organised crime. This includes class A drugs, child exploitation, people smuggling and human trafficking, major gun crime, fraud, cyber crime, money laundering and the corruption that organised criminals use to facilitate these crimes.

We work to imprison serious criminals, and use many other tactics to disrupt crime and keep people safe. In particular, we want to ensure crime doesn’t pay and that it’s harder to commit. We also draw on innovative new approaches to prevent crimes from happening in the first place.

We expect our Officers to work to the highest standards of behaviour in everything they do.

Our values and behaviours are:

Flexibility – seeking continuous improvements to the way that we work, adapting to find solutions to difficult problems.

Integrity – acting with the highest standards of integrity and professionalism.

Respect – treating everyone with dignity and respect, valuing diversity, working in partnership, and sharing knowledge and best practice.

Serving the public – being proud to put the public interest at the centre of everything we do.

Transparency – being truthful, open and accountable for our actions.

Grade & Role Title: G5 Officer, Specialist Services Department, Control Centre- HP1348302HG

Vacancy Reference Number: HP1348302HG

Open to: Substantive and External Staff on Lateral Transfer or Promotion, Permanent

Location: Warrington

Closing Date: 24th July 2017 at Midday

Salary: The salary for this position is £24,964.  Where existing Civil Servants apply on transfer to the NCA at the equivalent grade, pay principles on Civil Service transfers will apply.

Role summary:

The NCA Control Centre provides critical support to NCA departments and partner agencies, whilst providing situational awareness to Directors and Gold Commanders during declared major incidents. The G5 role is diverse and will involve dealing with matters relating to Anti-Kidnap & Extortion, Threats to Life, Child Sexual Exploitation (including time critical child protection), Intelligence & Investigative support, and providing specialist support to many other departments. This is a dynamic and challenging environment and G5 Officers will be expected to contribute towards the transformation of Control Centre functions.

There is a requirement to work a 24/7 shift pattern on a 5 week rolling rota, for which you will be paid 12.5% pensionable shift allowance and an additional 2.5% non-pensionable pay.

To apply:
Please carefully read all the information on this advert and the attached documents.

Candidates must fully complete the attached two forms to be considered for this vacancy:

• External Application Form
• Equality & Diversity Form

Please return both documents to central.recruitment@nca.x.gsi.gov.uk mailbox no later than 12.00hrs Midday on 24/07/2017.

If you already work for the NCA and wish to apply for this role you must complete the Internal Application Form found on the NCA intranet.

The Application Form, Guidance Notes, Equality and Diversity Form, Personal Qualities Framework (PQF) should be attached. If they are not or you can not download them please email central.recruitment@nca.x.gsi.gov.uk for an application pack

To ensure that your application / emails regarding this vacancy are actioned please ensure that the title of the email contains the vacancy reference number HP1348302HG.

Should an application arrive after the stated deadline it will not be included in the recruitment process, regardless of the reason.

Should you be successful at short listing but cannot attend on the date/time allocated to yourself for an interview date The Recruitment Team cannot guarantee an alternate date, regardless of the reason.

If you wish to make a complaint in relation to any stage of the recruitment and selection process please email central.recruitment@nca.x.gsi.gov.uk. please ensure that you refer to the campaign reference number.

If you remain dissatisfied following the outcome of your complaint you have the right to contact the Civil Service Commission to pursue it further.


To be considered, you will need to successfully complete SC clearance before commencing the role and for specified roles DV clearance within the first 12 months as part of your probation period.

You will also be required to undertake a mandatory pre-employment substance misuse test and achieve a satisfactory result.


The NCA is a Disability Confident Employer. If you would like this application form in a different format, please contact the Recruitment Team using the details shown towards the end of the form or email:- central.recruitment@nca.x.gsi.gov.uk

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission Recruitment Principles.

Further information about the Recruitment Principles can be found on http://civilservicecommission.independent.gov.uk

The NCA complies with and expects all its employees to reflect the values outlined in the Civil Service Code, for further information please review the code.


Desirable at Entry:
- CM
- KB


We'll assess you against these competencies during the selection process:

  • Behavioural 1: Communication
  • Behavioural 2: Teamwork and Partnership
  • Behavioural 3: Problem Solving
  • Behavioural 4: Personal Accountability
  • Behavioural 5: Negotiating and Influencing
  • Entry 1: Decision Making
  • Entry 2: Risk Management
  • Entry 3: Good understanding of UK legislation affecting agency activity



Civil Service pension schemes may be available for successful candidates.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.


Successful candidates will be expected to have a medical.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

Shortlisting Date: TBC

Interview Date: TBC
Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.


Candidates in their probationary period are not eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

Recruitment Manager: Hayley Grey on 0117 372 0167

Sift/interview dates and location

Shortlisting is scheduled for week commencing: TBC

Interviews are scheduled for week commencing: TBC

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