Infrastructure Engineer (Platform Support) *updated job advert*

HM Land Registry

Closing date: 21 Mar 2018

Reference number



£24,874 - plus IT allowance of up to £4,609


Executive Officer

Contract type


Business area

Information Systems - Digital, Data and Technology Directorate

Type of role

Information Technology

Working pattern

Flexible working, Full-time, Job share, Part-time


37 hours a week full-time

Number of posts



Plymouth, South West

About the job

Job description

It is an exciting time for HM Land Registry (HMLR) as we embark on a major transformation programme. HMLR's ambition is to become the world’s leading land registry for speed, simplicity and an open approach to data. We are now looking for an experienced Infrastructure Engineer (Platform Support) to join our Digital, Data and Technology team to help us to achieve this.

The organisation

Our Business Strategy for 2017-2022 sets out our aims of:
• brilliant at the basics;
• a comprehensive Land Register;
• world-leading through Digital Street – our ground-breaking research and development project exploring how land registration might work in 2030;
• opening our data;
• expert people; and
• financially strong.

The role

As an Infrastructure Engineer (Platform Support) you will work as part of a specialist team performing a key role in installing, maintaining and supporting a variety of platforms up to and including operating system level. You will provide second and third-line support for technical queries and ensure incidents are resolved to meet defined service level agreements. In addition, you will provide support to first and second-line teams in order to resolve issues that come into the Service Desk.

The person

We are looking for a talented, self-motivated team player with experience in either Windows Server 2008 R2/2012 R2/2016 or Red Hat-based distributions. You will have proven networking knowledge (LAN, TCPIP, DNS, DHCP) and be able to demonstrate experience in all activities associated with providing infrastructure/server support in a virtualised environment. In addition, you will have excellent communication and planning skills and be able to manage your own workload effectively

The Digital, Data and Technology Directorate is the in-house IT division for HMLR. We are currently recruiting to several roles to ensure the directorate’s teams contain the right blend of skills, experience and knowledge to take our major transformation programme forward. These teams are at the heart of the move to a digital, data-driven organisation with the ambition to provide our customers with cutting-edge digital services.

Five things you didn’t know about working for DDaT

Located in the vibrant waterfront city of Plymouth, our environmentally friendly offices provide a great setting in which to work. Hundreds of miles of stunning coastline and 368 square miles of Dartmoor National Park are within easy reach.


HMLR offers very competitive terms, conditions and benefits. We provide excellent opportunities for career progression, training and development. You will have access to Civil Service pension and benefits arrangements, generous leave allowances and flexible working – exactly what you would expect from a progressive employer.

We also offer:
• an employee recognition scheme;
• long-service awards;
• maternity and adoption leave of up to 26 weeks’ full pay, followed by 13 weeks’ statutory pay and a further 13 weeks unpaid;
• paternity leave allowance of two weeks plus four days’ paid leave;
• paid time off for public service duties, for example if you are an armed forces reservist;
• paid volunteering leave;
• a social and sports club in every office;
• the opportunity to compete in national Civil Service competitions for a wide variety of sports;
• access to our employee assistance programme for counselling and support on a wide range of issues;
• an interest-free loan for season tickets and/or bicycles and safety equipment; and
• many other rewards including access to discounted healthcare, a Microsoft Home Use programme and shopping, leisure and finance discounts.

Career development

We offer:
• opportunities to network and work across government;
• career progression, training and development opportunities; and
• access to training opportunities including Civil Service Learning, which offers more than 70 classroom-based courses and online packages.

For more information about the role please see the attached job description. Please ensure within your CV that you provide details of how you meet the essential criteria listed on the job description.



Civil Service pension schemes may be available for successful candidates.


An IT allowance of up to £4,609 may be payable on meeting qualifying criteria.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

At shortlisting stage your application will be considered against the examples and evidence demonstrating the essential criteria for the role. These criteria, the desirable criteria and the competencies may all be tested at later stages during the selection process.

The final selection stage will consist of a competency based interview on the competencies listed on the job description.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

For further information on this role, please contact
For further information on the recruitment process please contact

Sift/interview dates and location

The sift will take place on Thursday 22 and Friday 23 March 2018
Interviews will take place on Monday 9 April 2018
Seaton Court
2 William Prance Road

Further information

*About the salary: For existing civil servants where a level transfer occurs existing salary will be honoured. Where this falls below the HMLR minimum the minimum will be paid. When HMLR maximum is exceeded existing salary will be retained on a mark-time basis. An individual joining HMLR on promotion from another government department / agency will be placed on the minimum of the higher pay range.

Current HMLR apprentices are eligible to apply for all stages of recruitment competition. Current apprentices who are successful in gaining a new post within HMLR will continue with the apprenticeship studies where possible until completion of the Apprenticeship Framework.

Candidates should also ensure they read the attached Candidate Information Pack fully before submitting an application.

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