Border Force Officer - Central Region (External)

Home Office

Closing date: 19 Nov 2018

Reference number



£23,447 (National) £27,001 (London) - £26,966 (National) £31,051 (London) plus AHA


Executive Officer

Contract type


Business area

Home Office - Border Force

Type of role

Operational Delivery

Working pattern

Full-time, Part-time



Number of posts



Birmingham, West Midlands, B26 3QJ : Derby, East Midlands, DE74 2SA : Felixstowe, Eastern : Harwich, Eastern : Luton, Eastern : Milton Keynes, South East : Dagenham, London, RM9 6RH : Stansted, Eastern

About the job

Job description

Commitment; Discipline; Respect and Moral Courage are the values that drive Border Force staff forward to help us achieve our vision!

So do you know what we do?

Border Force is a law enforcement command within the Home Office. We are responsible for managing the UK border control by enforcing immigration and customs regulations and working with the wider Home Office on counter terrorism, organised crime, modern slavery and trafficking.

This is some of the most important and challenging work in Government as it both protects and enhances the UK economy and if you are successful, you could be part of that.

This is a 24 hours a day, 365 days a year job and you will be working at one of the UK’s 140 seaports, airports, 200+ general aviation ports, postal depots and international rail network. This includes the Eurostar from Brussels and Paris to St Pancras International and the Eurotunnel from Coquelles to Cheriton, where Border Force has juxtaposed controls.

Because of the work we do and the places we work Border Force staff can operate in sometimes difficult and pressurised environments. For this role making well balanced decisions is key and a career in Border Force can be extremely rewarding, which includes a comprehensive training programme of several courses.

The longest of these is 5 weeks - depending on the role you accept. Your training period is crucial to preparing you for your initial career as a Border Force officer.

You will need to meet certain eligibility criteria in order to apply for the role, so please refer to this section in the candidate pack. Failure to meet the eligibility criteria will result in the removal of your application.

The Border Force Officer role can be physically demanding and you may need to search cars and freight vehicles. You will require a high level of flexibility and mobility to meet changing demands. As an officer working for Border Force you may have line management responsibility for Border Force Assistant Officers and Border Force Administrative Assistants.

If all of this sounds like you then we would love to hear from you. Please refer to the candidate pack below for further information. There is a separate application process for internal and external candidates so please make sure you apply for the right one.

Person specification

If you are an external candidate you must hold two A Levels at Grade E or Higher. Please note that equivalent qualifications at the same levels could also include a wide range of formal or vocational training as determined by ofqual such as some BTECH or NVQ’s

If you do not hold the minimum qualifications listed above you must meet one of the essential criteria below before applying

•Border Force will also consider applications from individuals with relevant skills and experience gained from security, regulatory or investigatory work that might be successfully utilised in the Border Force Officer role.

•Examples of relevant experience include previous work for Border Force, immigration casework, revenue compliance and fraud investigation, although this list is not exhaustive.



Civil Service pension schemes may be available for successful candidates.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.


Successful candidates will be expected to have a medical.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

Exact numbers will be based on operational and workforce planning requirements at the time of posting.

Applications are invited online via CS Jobs. As part of the application process, candidates will be asked to confirm their eligibility providing some basic personal information by 23:59 on 19th November 2018.

You will then be invited to sit a Verbal Reasoning test if you pass this you will be invited to complete the Situational Judgement Test which must be passed before you progress to the next stage. Please complete the online tests as soon as possible, the closing date for the tests is 23:59 on 20th November 2018.

The test is taken online, an invitation will be sent to you with full instructions on how to complete the test.

Candidates who pass the tests will then have until 23:59 on 21st November 2018 to submit their full application.

You will need to provide the following as part of your application process should you be successful after completing both online tests. Please ensure you allow enough time to submit your full application, no late applications will be accepted.

• A CV detailing your qualifications and experience as set out within the Eligibility Criteria section of the candidate information pack as well as employment history.

• A personal statement (maximum 500 words) providing evidence set out against the following strength based question.

‘Give an example where you have identified a potential risk that may have caused harm if you had not taken action. What did you say and why?’

Please note the closing date for applications is 19th November 2018, if you submit an application near to the closing date, the test must still be completed by 20th November 2018. If your full application has not been submitted by 21st November 2018 it will not be considered.

An initial sift will take place on the question set out in the candidate pack and above.

PLEASE NOTE If you are successful at the online test we will aim to sift your application form shortly after submission, and you may be invited to an interview at short notice (within 24 hours). Please ensure you are available on the specified dates within the candidate pack before applying. Although we would appreciate your cooperation in attending the next available interview slot we will try to exercise flexibility in offering you an alternative date.

Please ensure you refer to the Candidate Information Pack prior to applying, for full details of the selection and assessment process.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

If you have any queries please contact

Online test instructions

After submission of your personal details you will be invited to complete two online tests which you must pass to progress with your application. Please complete the online tests as soon as possible to allow you to complete the full application form.

Sift/interview dates and location

Please refer to the candidate information pack for the indicative timelines.

Interview location to be confirmed.

Further information

For further information please see the attached notes for candidates which must be read before making an application.

For some locations it is essential in your application that you also hold a Full UK Manual Driving Licence which you must be able to provide at Interview, in addition to all other ID requirements. For further information please see the attached candidate information pack.

Please Note In some locations posts may not be immediately available however may become available in the coming months; however this is subject to change based on business need. Where we are not in a position to offer posts, we may place candidates who meet the required standard on a reserve list for up to 12 months.

Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.

Please note that when attending your Interview you will be asked to provide 3 forms of Identification, One of which must be your passport. In addition to your 3 forms of identification you are also required to provide your Full UK (Manual) Driving Licence.

Failure to supply any of the Identification that is required at the Interview stage will mean you will not be able to partake in the Interview process. It is imperative that identification is provided at Interview. Please see the attached list of Home Office acceptable ID documents.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

Annualised Working Hours(AWH)

These posts include shift allowances of up to 49% which varies by flexibility, shifts, location; however the average is allowance is between 15-30%. Please see candidate pack for further information.

Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

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