DE&S Technical Through Life Support (TTLS)

Ministry of Defence

Closing date: 24 Feb 2019

Reference number

1619562

Salary

£30,000 to £42,000 pa. (plus benefits)

Grade

Other
Professional II

Contract type

Permanent

Business area

Defence Equipment & Support - iLog

Type of role

Logistics

Working pattern

Flexible working, Full-time, Job share, Part-time

Hours

37 hours per week

Number of posts

3

Location

MOD Abbey Wood, Filton, Bristol, BS34 8JH

About the job

Job description

The force behind the armed forces, DE&S is a highly specialised, arms-length body of the Ministry of Defence, operating with a budget of £178 billion over the next 10 years. From the procurement of fighter jets and aircraft carriers to the provision of food and clothes, we ensure the armed forces have the equipment and support they need to carry out their operations at home and abroad. We employ over 11,000 talented Civil Servants and military personnel (supported by contractors from the private sector) across more than 150 locations around the world.

Our Integrated Logistics (iLog) function is responsible for the development, management and delivery of new and/or in-service support. The iLog function has professionals whose expertise includes: service delivery management; Integrated Logistic support (ILS), supply chain management; transport/movement; storekeeping/warehouse operations.

The TTLS (Professional II) is responsible for the delivery and capture of all relevant through life support documentation and analysis which forms the basis of the Support Strategy, Support Plans and Schedules. Working collaboratively with Industry, Engineers, the Armed Forces Customer and End-Users to support the design and/or in-service support of the product or support solution to ensure customer requirements are satisfactorily met.

The role will manage the product design data including: providing all relevant documentation and analysis, developing different design options for support and identifying/agreeing product support performance metrics. By performing platform data analytics and trend analysis, you will manage the performance and change throughout the product/equipment lifecycle. Executing compliance controls in line with business processes, customer maintenance requirements are planned and supported monitoring any variances.

Developing and maintaining optimised support, changes and their implications on business processes are communicated through the product support documentation to internal and external stakeholders. You will need to possess a problem solving, analytical approach to develop comprehensive support plans demonstrating a passion for technology and a compassion for customer priorities. Working independently and collaboratively with customers, you will deliver positive business results.

With a positive attitude and deep operations management or technical support background you will have a track record of collaborating with multi-function teams to support customers both remotely and on-site. Using excellent verbal and written communication skills you will be able to prioritise, multitask and take command of situations with confidence.

Only candidates demonstrating the following within their CV will be considered:
• Experience of working within at least one of the following fields: Engineering, ILS, Supportability Engineering, Supply Chain Management or Operations Management;
• Significant management experience of developing and guiding teams in delivering product support, equipment support solutions, and/or optimisation of product performance.

EMAIL YOUR CV TO Beth.Wilkinson@gattacaplc.com quoting the advert reference number.

Benefits

Pensions

Civil Service pension schemes may be available for successful candidates.

Benefits

We’ve created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, alongside opportunities to help you grow and progress throughout your career – and a choice of benefits to suit your lifestyle. Abbey Wood site has a range of restaurants, coffee bistros and an on-site gym and nursery – it's easily accessible with lots of transport links close by.
Find out more about what we offer by clicking 'The Little Book of Big Benefits' booklet PDF at bottom of this page.

Allowances

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
This post is not eligible for relocation allowances.

Things you need to know

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

Further to the Nationality Statement above, certain posts may have security limitations which could affect those who have restrictions placed upon their United Kingdom Security Vetting Clearance.

Simply click on the link to apply and submit your application with your CV which demonstrates:

• Key achievements
• Career history
• Applied skills, knowledge and experience
• Qualifications

EMAIL YOUR CV TO Beth.Wilkinson@gattacaplc.com quoting the advert reference number

Please find attached a short form to include with your submission if you wish to apply under the Guaranteed Interview Scheme.

Gattaca are the recruitment partner for DE&S and the SDA. Matchtech are a subsidiary of Gattaca.
By sending your CV to Gattaca you agree that Gattaca / Matchtech can use your details for the purposes of recruitment at DE&S and SDA only.

Next steps: We’ll review your CV to see if your qualifications and experience are a good match for the role. If you’re successful, we’ll invite you to an interview so you can meet us and discuss your CV & career history and to ensure you demonstrate 'The DE&S Way' Behaviours (see link at bottom of advert).
Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

Eligibility

Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

Beth Wilkinson - Recruitment Business Partner would welcome the opportunity to discuss the post with you at any point during the application process.

Please email Beth.Wilkinson@gattacaplc.com for further information.

Sift/interview dates and location

If you are invited for interview this will be CV based.

Interviews will take place at MOD Abbey Wood South, Bristol, BS34 8JH from week commencing 11th March 2019.

Further information

Please note that the advertised salary is payable for full time advertised hours, if you wish to work less than the advertised hours it will be on a pro rata basis. Starting pay may differ depending on qualifications, experience and specific role requirements (external candidates only). The Civil Service cannot offer a salary higher than the one advertised.

For internal candidates (DE&S and SDA only), if you are successful for a role at your current level, then your basic salary will not change. If you are currently at a level lower than the role advertised and found successful then your salary will increase to the higher of 85% of the top of the advertised range or a 10% increase in your current base pay.

We don’t offer visa sponsorships for roles under the UK Government’s Right to Work scheme. Applications from Nationals from outside of the UK or the European Economic Area (EEA - https://www.gov.uk/eu-eea) who attend an interview are required to provide original documents proof of their existing entitlement to work in the UK in their own right (i.e. not sponsored by their current employer). Examples of documents can be found on the Right to Work (linked below).

All employees joining DE&S or SDA who are new to the Civil Service will be subject to a 6 month probation period effective from the employment start date.

If you are successful at interview but not the appointed candidate, you will be placed on the reserve list for 12 months from date of interview. Please note that reserve lists may be split within a campaign by location required, Domain or niche position requirements. If you are offered a position from a reserve list, the terms and conditions that apply at point of offer will be applicable.

The following is only applicable to existing MOD, DE&S and SDA employees:
Some of the MOD’s Terms and Conditions of Service (TACOS) changed from 3rd February 2014. The TACOS changes will apply to Broader Banded and Skill Zone staff who are new recruits to the MOD or who are appointed to a post on substantive promotion, progression or advancement. Please consult the attached document ‘TACOS 2014 Guidance’ for more information.

In the unlikely event you feel that your application has not been treated in accordance with the Commissioners’ Recruitment Principles and you wish to make a complaint you should in the first instance, contact the DE&S Recruitment Office on DESHR-WSC-PMOCOMPLAINTS@mod.gov.uk. If you are not satisfied with the response you receive from the department you can contact the Civil Service Commission
https://civilservicecommission.independent.gov.uk/recruitment-complaints/

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