Head of Diversity & Inclusion

Office of Gas and Electricity Markets

Closing date: 29 Apr 2019

Reference number



London £46,250 - £57,975 - Cardiff / Glasgow £43,650 - £53,825


Band D

Contract type


Business area

Other - Ofgem

Type of role


Working pattern

Flexible working, Full-time, Job share


36 hrs London / 37hrs Glasgow

Number of posts



London, Glasgow or Cardiff

About the job

Job description

Ofgem is the independent economic regulator for GB’s energy sector. We are the sector’s watchdog, working to protect the interests of current and future energy consumers. Our core purpose is to ensure that all consumers get good value and service from the energy market. We work closely with, but are independent of, government, the energy industry and other stakeholders within a legal framework set out in legislation.

The energy sector is undergoing a massive, technology-driven revolution as we move to a more sustainable, low-carbon energy system, which will protect the energy consumers of tomorrow. Innovations such as electric vehicles, distributed renewable generation, smart meters and appliances, and the big data economy are now starting to take their grip on the energy sector. We know change is coming and that within 10 years the energy sector will look fundamentally different to how it does today.

We need people with a range of skills, experiences and backgrounds to help us meet the challenge of protecting consumers in this changing world. We are committed to making Ofgem representative of the GB consumers we serve and creating a working environment where everyone can be their true selves, flourish and help us deliver our mission.

To help us achieve this, we have recently developed our first Diversity & Inclusion Strategy – this is where you could come in!

We are looking for a Head of Diversity & Inclusion to help our Diversity Champion to lead our initiatives in this area and take responsibility for implementing our strategy. You would help to create an inclusive and high-performing culture in Ofgem. In doing this, you would work closely with the Diversity Champion, senior executives, our diversity networks and our Human Resources function.

Our Diversity & Inclusion Strategy, setting out our targets and actions is available at https://www.ofgem.gov.uk/about-us/corporate-policy-planning-and-reporting/equality-and-diversity

Key responsibilities and deliverables:

•Regularly review and refresh the Ofgem Diversity & Inclusion Strategy to ensure that it is fit for purpose and sets out Ofgem’s ambitions to improve representation at all levels of the organisation and to create an inclusive culture.
•Implement Ofgem’s Diversity & Inclusion Strategy:
oCreate and publish an ambitious D&I action plan following analysis of cross-sector best-practice and benchmarking against other government departments.
oLead the delivery of the actions through a combination of personal delivery and close working with others in the organisation e.g. HR and Learning colleagues, resulting in a greater organisational commitment to D&I at all levels up to Board level
oMonitor and evaluate actions and change, ensuring that the actions are having a tangible impact and can be measured and benchmarked
oDevelop an internal communications plan to raise awareness and embed equality, diversity and inclusion within Ofgem
•Ensure that Ofgem is compliant with legislative requirements
oConduct a review of internal policy and process to ensure compliance with the Equality Act and our responsibilities under the Public Sector Equality Duty, in conjunction with HR and L&D colleagues
oLead on the implementation of actions to ensure compliance in a timely and effective way
oAdvise on matters such as pay gap reporting, and horizon scan to ensure early knowledge of other emerging requirements and best practice
•Report on a regular basis to Ofgem’s Board and other relevant internal bodies providing quality data, metrics, insights and recommendations on D&I initiatives and our progress to becoming a more inclusive organisation
•Provide subject matter expertise on equality, diversity and inclusion issues.
oBuild trusted relationships with executive directors, directors and supporting colleagues. Challenge directorate thinking, influencing decisions which achieve the achievement of Ofgem’s corporate strategic objectives as identified in the Forward Work Programme
oWork closely with HR and L&D colleagues and the wider business to drive engagement with diversity, equality and inclusion within directorate level ‘people plans’. For example in recruitment and talent management/development co-creating progressive and impactful changes.
oOn a needs basis, provide representation on D&I at select Ofgem interview panels/ stakeholder sessions
•Identify sector trends via external D&I networks
oHelp Ofgem to learn from other organisations and benchmark our work using national frameworks and standards
oEnsure Ofgem’s ambitions and activities are aligned to Civil Service aims
oLead Ofgem to become a role model to other organisations
•Prepare and deliver diversity and inclusion training: Support teams to run training activities and support the corporate induction processes
•Secretariat for Ofgem Diversity & Inclusion Panel
•Provide support and assistance to our diversity networks: Provide advice and assistance to internal networks to help them deliver their action plans and identify common themes and issues. You would provide specific support to the Embrace network, focussing on race and ethnic minority issues in Ofgem.
•Manage the Diversity and Inclusion budget

Key Outputs and Deliverables
•A detailed D&I action plan that clearly demonstrates Ofgem’s priorities in this area and aligns to its Diversity Strategy
•Delivery of actions within the action plan, on time and within budget
•Considered to be the subject matter expert in D&I in Ofgem
•An understanding of and commitment to D&I across the business but in particular with SCS, SLT and Board members to push this area of work up the agenda
•Co-creation with L&D of impactful and high quality training and learning initiatives
•Co-creation with HR and others of legally compliant policy, procedure and governance
•Achievement against national frameworks to demonstrate external validation of Ofgem’s successes in D&I
•High quality and insightful organisational metrics

Key stakeholder relationships
This role will involve significant internal and external stakeholder engagement and collaboration

•GEMA (our Board) and Senior Leadership Team
•Employee networks:
•Embrace – focussed on race and ethnic minorities
•Women’s Network
•EnAble – focussed on disabled people and carers
•LGBT+ Network
•Young Persons Development Network
•Ofgem Corporate Services, in particular the HR function

•Other diversity networks across Whitehall and energy sector
•Diversity & Inclusion Civil Service Champion

Specific skills and capabilities
•Passion for the Diversity & Inclusion agenda, and previous experience of delivering meaningful change in this area within an organisation
•Proven experience of creating and delivering a strategic commitment to progressive equality, diversity and inclusion initiatives
•Leadership and stakeholder engagement skills to set the direction and secure organisational support for new initiatives
•Thorough understanding of Equality Act 2010 and Public Sector Equality Duty
•Strong communication skills, both oral and written
•Proven experience of managing projects, including managing competing priorities and matrix managing close working relationships
•Analytical thinking and ability to present evidence in a compelling way both visual and narrative
•Qualification in business, psychology, change management or HR (or related discipline)
•Financial management, especially the responsibilities of managing public money, achieving value for money, operating within budget

•Knowledge and/or experience of working in the public sector
•Experience of establishing and/or supporting employee networks
•Experience of co-ordinating and submitting successful submissions for equality accreditations

Closing date: 29th April 2019.

Ofgem is an equal opportunities employer. Protecting consumers and powering the future of the energy debate.





Ofgem can offer you a comprehensive and competitive benefits package, which includes:
• Up to 30 days’ annual leave
• Excellent training and development opportunities
• The opportunity to join the Civil Service pension arrangements, which include a valuable range of benefits
• Flexible working hours and family friendly policies
• Restaurant and subsidised gym
• Interest free season ticket loan
• Rental deposit scheme
• Perkbox (staff discount scheme)
• Employee Wellbeing Programme.

Things you need to know


Successful candidates must pass basic security checks.

Selection process details

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.


Candidates in their probationary period are not eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Contact point for applicants

Recruitment Team
020 7901 7290

Sift/interview dates and location


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