Test and Trace - HEO Analyst – *Closing Date extended to 22nd September 2020 at 23:55pm*

Department of Health and Social Care

Apply before 11:55 pm on Tuesday 22nd September 2020


Reference number



£28,122 - £35,566
National: £28,122 to £33,816 Inner London: £31,837 to £37,316


Higher Executive Officer

Contract type

Fixed Term

Length of employment

Fixed Term 2 years, some roles with scope to be Permanent

Business area

Other, Department of Health and Social Care Joint Bio Security Centre Test & Trace

Type of role

Operational Research
Social Research

Working pattern

Flexible working, Full-time, Homeworking, Job share, Part-time

Number of posts



Remote working (Anywhere in the UK) test and trace logo

About the job


Sometimes the opportunity comes along to be a part of something really special. NHS Test and Trace’s purpose is to break chains of COVID-19 transmission to enable people to return towards and maintain a more normal way of life.

We are the Civil Service like you have not seen before. We started from scratch to build our testing capacity at scale, a contact tracing system of a size never before imagined and boosted our intelligence and analytical capability. We will be here, beyond COVID-19, when we become a part of the National Institute of Health Protection (NIHP).

You will be working with a highly motivated and passionate group of people, who have come together from across the country, to work on one central cause at an organisation created to address a national emergency. Our organisation is guided by transparent and engaged leaders. You will be working alongside them in an exciting and fast pace environment with the opportunity to make your mark and influence government policy and delivery.

We have all been affected by COVID-19. This is your opportunity to help and make a difference. Your work will be saving lives and enable people to return towards and maintain a more normal way of life.

The Joint Biosecurity Centre

The establishment of the new Joint Biosecurity Centre (JBC) unit, announced by the Prime Minister, aims to break the chains of COVID-19 through expert analysis and insights, enabling evidence based decisions at the national and local level.

The JBC collects a wide range of data and contextual information to build a picture of COVID-19 infection rates across the country and internationally – from testing and environmental data to local infrastructure testing (e.g. swab tests). This information is analysed and assessed to inform the overall level of risk to health from COVID-19 for the UK, including its primary drivers and concentrations which enables decision makers and responders to manage the COVID-19 risk.

Test and Trace

The NHS Test and Trace service is central to the government’s coronavirus recovery strategy. It is designed to enable life to return to as close to normal as possible, for as many people as possible, in a way that is safe and protects our NHS and social care. It brings together testing contact tracing and outbreak management into an end-to-end service.

Job description

We have some exciting opportunities to join the team and are looking for people to join us from across a range of professions and experiences. These are rewarding roles that require flexibility and versatility, to help deliver excellence and lead others.

The Department of Health and Social Care is looking for a range of analysts within the Joint Biosecurity Centre to support and lead work across the following areas:

Advising the four Chief Medical Officers for the UK on the COVID-19 National Alert Level.

Providing near real-time COVID-19 risk and transmission information to local and regional decision makers to inform local non-pharmaceutical interventions.

Providing analysis and assessment products across a range of sectors and communities at specific risk of COVID-19.

Ensuring the UK remains abreast of developments internationally in relation to COVID-19 to inform UK policies on travel.

The post holders will have strong analytical skills and will be adept at finding, analysing and manipulating large scale data sets alongside contextual information. The ability to clearly communicate and present key insights from a variety of qualitative and quantitative sources is essential for these roles.

You will need to successfully manage your time, working at pace to progress multiple competing tasks, and manage expectations from customers and seniors. You will also need the people skills to develop good working relationships internally and externally to JBC and contribute to the culture and development of the Analysis and Assessment team.

The posts offer superb development opportunities and the chance to gain exposure across a broad range of policy areas and with the most senior officials and Ministers at the heart of decision making in government. Your analysis will aim to get to the bottom of the issue, drawing on a range of health and non-health related data, supplemented by front-line evidence from those delivering public services. Your assessments will be a superb opportunity to achieve impact – with judgements seen by senior Ministers across government, and more often than not, lead to significant real-world impact.

You will become a member of the DHSC analysis community and be required to work closely with DHSC colleagues to ensure maximum collaboration and learning can be shared across the department, and wider public health and emergency response communities.

These roles are essential for supporting the ongoing design and build of the JBC as it develops to Full Operating Capability.


Skills and experience required
The skills and experience required for all of these roles are set out here. For your application, you should consider these requirements but also consider the behaviours and other selection criteria set in the selection process.

Skills and experience required

The skills and experience required for all of these roles are set out here. For your application, you should consider these requirements but also consider the behaviours and other selection criteria set in the selection process.

Essential criteria:
Experience of working with complex data and information feeds to draw sound conclusions.

Experience of working within a policy led environment.

Experience of working at pace to deadlines across multiple projects.

Evidence of working effectively within a team.

Experience of working with a range of internal and external stakeholders.

Evidence of being flexible and adaptable to change.

Evidence of effective verbal and written communication skills.

Desirable criteria:

Experience of working on high profile and fast paced issues.

Experience of working within a relevant field (such as biosecurity, health/public health/epidemiology, emergency planning, or national security).

Completion of the Field Epidemiology Training Programme or equivalent training and experience.

Experience of interpreting and evaluating epidemiological data (for example completion of a field epidemiology training programme).

Experience of working with Assessment communities (for example, within PHIA standards).

For these roles you are not required to be a member of one of the cross-Government analytical professions but professional standards for those roles give an indication of the professional skills we require.

The posts are aligned with the five analytical cross-Government professions: Government Economic Service, Government Social Research, Government Operational Research Service, Government Statistical Service and Professional Head of Intelligence Analysis. As part of the application process you will be asked to state which one you associate with most closely. If applying on promotion, it is possible for you to retain your Government badge, but that will not be covered by this recruitment exercise. Successful candidates will be given further details about the Government badging process on appointment.


You will need, as a minimum to meet one of the following qualification standards:

Economist: A degree at 2.1 (or above) or an MSc in Economics and be able to demonstrate substantial current experience in your career as a professional economist.

Statistician: A degree at 2.1 (or above) or an MSc in a subject with substantial statistical content, or equivalent experience, and be able to demonstrate relevant experience in your career as a professional statistician.

Operational Research: A degree at 2.1 (or above) or an MSc in a highly numerate discipline, or equivalent experience, and be able to demonstrate relevant experience in your career in the relevant profession.

Social Research: A degree at 2.1 (or above) in a relevant social science discipline or a MSc/MA and will need to have completed the social research knowledge test.
Assessment: A degree at 2.1 (or above), MSc or relevant experience in a relevant analytical assessment role that demonstrates that you can find, analyse and manipulate information to draw sound conclusions.


We'll assess you against these behaviours during the selection process:

  • Working Together
  • Making Effective Decisions
  • Delivering at Pace
  • Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

  • Working Together

Technical skills

We'll assess you against these technical skills during the selection process:

  • Candidates will be asked to delivery a five minute presentation at Interview Stage. Further information will be provided to shortlisted candidates


• Learning and development tailored to your role
•An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension

Things you need to know


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
The selection process will use success profiles to assess your overall suitability for the role. The selection process focuses on the evidence you have presented against the ‘behaviours’ and ‘technical requirements’.

The process will include the following selection steps:

After submission of the first stage of your application you will be invited to complete two tests, The Civil Service Verbal Reasoning Test and The Civil Service Numeracy test.

Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 21st September 2020 at 23:55pm. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website

If you pass the required tests you will then be asked to complete a a C.V. detailing your career history, and a statement of suitability outlining how you meet the essential criteria for the roles.

You will also be asked to complete a 250 statement against the lead behaviour "Working Together"

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. We reserve the right to apply a further shortlisting stage applied to the other criteria as set out in the advert.

Interview Selection Criteria:
The final stage of the assessment process will be an interview where four behaviours will be assessed.

You will also be asked to deliver a five minute presentation at interview to assess your technical skills. Further details surrounding the presentation will be given to shortlisted candidates.

The four behaviours that will be assessed at interview are:
Working Together: Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.

Making Effective Decisions: Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.

Communicating and Influencing: Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.

Delivering at Pace: Take responsibility for delivering timely and quality results with focus and drive.

After appointment, we will provide the opportunity for further accreditation processes to formally join one of the cross-Government professions; but this part of the process is optional and is not a condition of employment for these roles.

This final stage would not directly affect any salary offer for these roles, but accreditation is beneficial to those wishing to pursue their career in future roles.

Reasonable adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via dohrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

If successful and transferring from another Government Department a criminal record check may be carried out.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants are expected to join on the minimum of the pay band.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstance some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

Any move to DHSC will mean you will no longer be able to carry on claiming childcare vouchers. You will however have access to the governments Tax Free Childcare scheme.

A reserve list may be held for a period of 12 months from which further appointments can be made.

Candidates who are judged to be a near miss may be considered for other posts within DHSC where there is a potential skills match.

We encourage candidates to apply early to secure a favourable interview slot and to reduce the
risk of a longer delay between sift and interview.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Government Recruitment Service
Email :  dohrecruitment.grs@cabinetoffice.gov.uk
Recruitment team :
Email :  dohrecruitment.grs@cabinetoffice.gov.uk

Share this page