Chief Data Officer

HM Revenue and Customs

Apply before 11:55 pm on Tuesday 27th April 2021


Reference number





SCS Pay Band 2

Contract type


Business area

HMRC - CDIO - Other

Type of role

Operational Delivery
Senior leadership

Working pattern

Flexible working, Full-time, Part-time

Number of posts



Bristol, Edinburgh, Leeds, London, Telford, Worthing

About the job


The Chief Data Officer role is one of the biggest roles in the UK, given the number of transactions HMRC deals with daily. Working to the Chief Digital and Information Officer, the Chief Data Officer sits on the CDIO senior leadership team with overall responsibility for managing HMRC’s information and data strategy, data compliance and governance. There is also an opportunity to be a key influencer working across Government.

Job description

Key Responsibilities:

- Accountable for implementing a data centric cultural change across HMRC.
- Accountable for HMRC data strategy including strategic vision, technology and process roadmap, direction and budget, ensuring that execution of the strategy is aligned with organisational objectives.
- Leading the work to ensure that the department meets GDPR compliance and be the liaison point for the ICO and the National Advisory Council.
Implement and drive policy changes across HMRC and the wider Government.
- Deliver a set of data standards to internal customers and programmes across HMRC in a way that is agile and risk-informed.
- Drive data engineering teams to establish and maintain HMRC’s data to ensure that information assets and associated technology, applications, systems, infrastructure and processes are adequately protected in the ecosystem in which HMRC operates.
- Strengthen HMRC’s data analytics and insight capability, recognising the benefits from opensource data science led approaches.
Drive the implementation of data lifecycle management, including policy, standards, monitoring and continuous improvement.
- Ensure data compliancy and that appropriate controls are in existence throughout the CDIO organisation and the wider HMRC business covering the development lifecycle, form design through to implementation.
- Ensure the design, development, operation, evolution and promotion of a business continuity model that is fit for purpose.
- Provide leadership oversight to ensure risk that HMRC and our customers face are addressed effectively and expeditiously; Ensure appropriate response to data related incidents and drive continuous improvements by learning from them.
- Work with the Head of Architecture and Innovation and other CDIO leaders to build alignment between the data and enterprise architectures, thus ensuring that information management requirements are implicit in these architectures.
- Contribute to overall CDIO policy making and strategy for infrastructure and application services including strategic planning and procurement decisions.
- Lead and motivate a team of approx. 90 people, develop and appraise team members, while building the right culture to deliver a customer-centric, effective and coherent security.
- Facilitate an appropriate data governance structure; provide regular reporting on the current status of the data and data protection program to senior leaders including the Executive Committee and Audit and Risk Committee.
- Build and nurture external networks consisting of peers in government and industry, ecosystem partners, vendors and other relevant parties to address common trends, findings, incidents and data risks.
- Liaise with external agencies, such as law enforcement and other advisory bodies, including National Technical Authorities, as necessary, to ensure that the organization maintains a strong data and insight posture and is kept well-abreast of the relevant developments identified by these agencies.
- Represent HMRC on relevant cross-government Boards and engage with the Government Security Group to influence the cyber, physical and personnel security agenda across government.
- Play a proactive role in influencing and delivering cross-government data transformation in partnership with the Government Digital Services Group.


The successful candidate will have excellent communication skills, political understanding and excellent judgment of key priorities and messaging, balancing the needs of contributors and audiences

You must be able to demonstrate the following essential criteria within your application:

- Track record in developing and progressing a data strategy whilst managing data across a complex IT environment with experience of opensource, cloud, distributed computing, data lakes and environments for data analytics, including high-end data science. Must also have an understanding of information flows and control principles and technology, gained from experience in data management, risk, quality and compliance roles.
Proven leader with strategic influencing skills, strong decision making, negotiating and conflict resolution skills, effective relationship building skills both internally and externally with external service providers, other business leaders and senior stakeholders.

Able to demonstrate a track record in researching new technology and designing innovative solutions.
- Demonstrable experience of anticipating major change and then preparing the organisation to meet the change, managing confidently through uncertainty and bringing stakeholders along the journey. Must also have the commitment to delivery against leading practice professional standards and expertise.
- Technical credibility and independent judgment and decision-making on all data matters.
- A proven leader with strategic influencing skills, strong decision making, negotiating and conflict resolution skills, effective relationship-building skills, and the ability to coordinate several activities and priorities simultaneously.
- Proven ability in building, empowering, coaching and guiding teams and senior-level managers across security and compliance disciplines – providing directional leadership, management, guidance and coaching across multiple locations.

To apply, or find out more information, please contact our external suppliers Global Resourcing via


Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the department and wider Civil Service. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews to ensure this development is ongoing. As a Civil Service employee, you’ll be entitled to a large range of benefits.

This includes:

- 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to 8 public holidays.
- This will be complemented by one further day paid privilege entitlement to mark the Queen’s Birthday.
- Interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
- A competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
- Flexible working patterns and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
- Generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
- The use onsite facilities including fitness centres and staff canteens (where applicable).
- Occupational sick pay.

Things you need to know


Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting.

See our vetting charter.
People working with government assets must complete basic personnel security standard checks.

Selection process details

To apply for this post, you will need to submit the following documentation to by no later than 23.55 on 18th April 2021 You will be asked to submit the following:

- A CV setting out your career history, with key responsibilities and achievements. Please ensure you have provided reasons for any gaps within the last two years.

- A Statement of Suitability(no longer than two pages) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with reference to the criteria in the person specification.

- A completed Diversity Monitoring Form. All monitoring data will be treated in the strictest confidence, this will not be provided to the selection panel and will not affect your application in any way. If you do not wish to provide a declaration on any of the particular characteristics, you will have the option to select 'Prefer not to say. The information you provide when submitting your application will help us monitor our progress towards the Civil Service becoming an inclusive employer.

- A completed Supporting Information Form.

Also, only if applying under this scheme, a Disability Confident Scheme Form for disabled persons.

Failure to submit these documents will mean the panel only have limited information on which to assess your application against the criteria in the person specification.

Please ensure that both the CV and Statement of Suitability documents contain your full name.

If you do not wish to provide a declaration on any of the particular characteristics, you will have the option to select 'Prefer not to say. The information you provide when submitting your application will help us monitor our progress towards the Civil Service becoming an inclusive employer. 2020 was the Civil Service Year of Inclusion. This was an opportunity for us to celebrate our achievements to date and think about how we want to continue to make the Civil Service a great place to work. See the Civil Service Diversity and Inclusion Strategy or Equality and Diversity for more information.

Should you encounter any issues with your online application or are unable to apply online please contact Rachel Ellis on 0208 2531806

Selection process:

Rosie Glazebrook , a Civil Service Commissioner, will chair the process. In addition to Rosie, the other panel members will include:

Daljit Rehal, Director General, CDIO, HMRC.
Breda O’Connor – HR Director, CDIO, HMRC.
Juliette Scott – Non-Executive Director, HMRC.

Longlist & Shortlist:

You will receive an acknowledgement of your application through Global Resourcing. The panel will then assess all applications to select those demonstrating the best fit to the role by considering the evidence you have provided against the criteria set out in the ‘Person Specification’ section. Failure to address any or all of these may affect your application.

The timeline later in this pack indicates the date by which decisions are expected to be made, and all longlisted and shortlisted candidates will be advised of the outcome as soon as possible thereafter.


If you are shortlisted, you will be asked to take part in a series of assessments which could include psychometric tests and a staff engagement exercise. These assessments will not result in a pass or fail decision. Rather, they are designed to support the panel’s decision making and highlight areas for the panel to explore further at the interview.

You will be asked to attend a panel interview in order to have a more in-depth discussion of your previous experience and professional competence in relation to the criteria set out in the Person Specification. This interview is likely to also involve a 5-minute presentation on a topic to be confirmed.

You may also have the opportunity to speak to Daljit prior to the final interview to learn more about the role and the organisation. Please note this will not be part of the formal assessment process.

If you are shortlisted, you will be asked to attend an interview in order to have a more in-depth discussion of your previous experience and professional competence.

If shortlisted, applicants will need to be willing to undertake a Financial Probity check.
Full details of the interview process will be made available to shortlisted candidates. The interview will take place via video link (full instructions will be issued).

Regardless of the outcome, we will notify all candidates as soon as possible.

We will send you a copy of any report for any assessment that you may have undergone as part of the recruitment process (where applicable).

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :
Name :  Rachel Ellis
Email :
Telephone :  0208 2531806
Recruitment team :
Email :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

Follow link to apply

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