CMA1770 Case Officer, Delivery Graduate Scheme

Competition & Markets Authority

Apply before 11:55 pm on Monday 6th February 2023



Reference number



£33,119 - £37,209

Job grade

Higher Executive Officer

Contract type


Business area

Project Delivery, Graduate

Type of role

Project Delivery

Working pattern

Flexible working, Full-time

Number of jobs available



Edinburgh, London

Job summary

With markets rapidly evolving in an increasingly digitalised world and our remit expanding post-EU exit, the CMA’s role in supporting the UK’s economy continues to grow. The importance of our role means we are always looking for different ways to attract talented individuals. Our graduate scheme, now in its third year, offers unrivalled career potential for ambitious graduates.

 About the CMA

As a world leading competition and consumer agency, the work we do is varied, intellectually stimulating, fast paced and highly rewarding, benefiting millions of households and businesses across the UK. We investigate all sectors of the economy, from major retailers, pharmaceuticals, travel companies to cloud storage and new emerging technologies. Whether it's cracking down on illegal price-fixing, using our powers to investigate a merger of high-profile companies, or conducting market studies, our work ensures that customers, including those who are vulnerable, are protected and get a fair deal.

 The Scheme

The Case Officer Delivery Graduate Scheme is an exciting springboard opportunity for aspiring graduates to gain valuable experience working alongside legal, economic, financial and other experts across our delivery teams. As a Case Officer on the Graduate Scheme, you will do three 12-month placements in different Delivery teams and contribute to the delivery of high-quality outputs, assisting major investigations and studies. This may involve writing draft proposals for investigations, planning and executing dawn raids, analysing documents, developing strategy, and assisting with project management.

 At the same time, you will advance your skills and knowledge through a structured training programme. Spread over the three years of the scheme, this programme is designed to:

  • Expand your knowledge of the CMA – both who does what and how they do it – through the CMA’s Induction, Understanding, and Deepening courses;
  • Sharpen your drafting, presenting, interpersonal and IT skills; and
  • Develop your project management know-how through the CMA’s internal courses and by funding your place on an APM Project Management Qualification course.

 During the final year of the scheme, you will be sponsored to study part-time for an external qualification related to your work at the CMA. You will be able to choose from a pre-selected menu of courses, either legal, economic or leadership in focus, or apply to use the funding on another course relevant to the work of the CMA.

 After successfully completing the Graduate Scheme, we expect successful candidates to have the skills, knowledge, and experience to consider applying for a Principal Case Officer (Grade 7) role at the CMA, which is a competition specialist role with a starting salary of £53,527.

Job description


  • Support the Project Manager to run the project in a way that ensures due process is followed, that all stakeholders are treated fairly and that the project meets the CMA’s transparency standards.
  • Draft a wide range of documents, including: agendas, minutes, presentations, analysis, summaries of meetings, reports, correspondence and internal and external project papers. This may also include reviewing such documents for quality, accuracy and confidentiality.
  • Identify sources of information, carry out research as necessary and assist in formulating information requests to external stakeholders.
  • Analyse information and evidence to contribute to the team’s understanding of the issues in the project.
  • Ensure that administrative and organisational tasks are efficiently carried out and documented, including internal and external meetings on projects, site visits and hearings.
  • Ensure accurate electronic and hard copy distribution of papers, manage filing systems for correspondence and make sure documents and project records are established and maintained.
  • Develop and implement processes for the disclosure of material to external parties, ensuring the identification and protection of confidential information.
  • Take responsibility for own work (and if applicable, own workstream), including delivery to time, quality and within budget, and identify risks and escalate as appropriate.
  • Assist the Directorate’s management team as required.

Stakeholder relationships

  • Establish and maintain effective working relationships with the project team, colleagues across the CMA, and with external stakeholders.
  • Act as lead point of contact for some external parties.

Development and leadership

  • Participate in the Graduate Scheme training programme.
  • Proactively develop own skills, knowledge and career in the CMA.
  • There may be opportunities to manage junior team members.

Person specification

We are seeking to appoint a cohort of candidates that will thrive at the CMA and provide us with a range of diverse skills and experiences to help us to deliver our mission to make markets work well for UK consumers.

When completing your written application, please ensure you provide evidence and examples (as far as you are able) demonstrating each of the Essential Criteria below as these are what your application will be assessed against.

Essential Criteria

  • Achieved, or expect to achieve, at least a 2:2 at degree level or similar equivalent. 
  • Effective oral and written communication skills. 
  • Ability to undertake complex analytical work, including identifying and assessing a broad range of evidence and drawing out key conclusions and recommendations. 
  • Demonstrable administrative and organisational skills that lead to delivering outcomes on time and to the required standard.
  • Ability to work effectively as part of a team, including through building relationships with internal colleagues or external stakeholders.


We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
  • Developing Self and Others

As well as the interesting and varied work you’ll do to contribute to effective competition in the UK, and to ensure consumers get a good deal when buying goods and services, you’ll also benefit from:

  • An exceptionally generous pension scheme with a significant employer contribution and range of options, including a tax-free lump sum at the point of retirement and injury, ill-health and life assurance benefits
  • 25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King’s birthday. In addition, you’ll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering
  • Season ticket loans, cycle to work scheme, flu vaccinations and eye tests
  • Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard
  • A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work

Any move to the CMA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at”

If you’re already a civil servant being appointed on level transfer, you’ll retain your existing terms, including annual leave. Where you are being promoted, however, you’ll receive the greater of a 10% pay increase or the new grade minimum. Applicants new to the civil service may be considered for appointment at a salary higher than the starting point indicated above, but not more than the advertised mid-point, depending on skills, knowledge, experience and qualifications.

The CMA, like many other organisations, have moved to a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives. Our staff work at least 50% of their time from their office location.

The CMA are fully committed to being an inclusive employer and ensuring equal opportunities. It is a priority to make our workforce as diverse as possible and we welcome applications from under-represented groups, including ethnically diverse people, people with a disability, and people with diverse gender identities.

The CMA is an accredited Disability Confident Employer. Disabled applicants meeting the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Ability and Experience.

As part of the application process, you will be asked to complete a CV, personal statement, an online application form and 3 online tests (Numerical reasoning, Verbal reasoning and Management Judgement).

Further details around what the application and selection process entail are enclosed in the attached Candidate Information Pack.

We recommend you read the on completing the online tests first.

Please note that the tests are not timed.

If you pass the online tests, your application will progress to the sifting stage. Due to the anticipated high level of interest in the graduate scheme positions and subject to the number of candidates that pass all three tests, this stage may initially involve a moderation process, during which the online test scores will be reviewed further and a pass mark or scoring bar will be set. Candidates that achieve the required scoring bar mark across all three tests will progress to the main sift.

 After successfully completing the tests, you will be asked to submit an online application which comprises:

  • your CV, which should list your qualifications and employment history; and
  • a personal statement, setting out how your knowledge, skills, experience and personal qualities meet the Essential Criteria outlined in the Person Specification above.

If your application progresses to the main sift, it will be assessed against the Essential Criteria and will progress depending on how well you evidence and demonstrate your suitability for the role.  An initial sift based on criteria 1, 2 and 3 may be held if a large number of applications are received. If your application progresses to a full sift, all elements of the essential criteria listed under Person Specification of the role profile will then be considered. Please note that your personal statement should be aligned to provide evidence that you have the knowledge and recent practical experience of the following essential criteria:

  • Achieved, or expect to achieve, at least a 2:2 at degree level or similar equivalent. [Lead selection criteria]
  • Effective oral and written communication skills. [Lead selection criteria]
  • Ability to undertake complex analytical work, including identifying and assessing a broad range of evidence and drawing out key conclusions and recommendations. [Lead selection criteria]
  • Demonstrable administrative and organisational skills that lead to delivering outcomes on time and to the required standard.
  • Ability to work effectively as part of a team, including through building relationships with internal colleagues or external stakeholders.

All applications and online tests must be completed by 11:55pm on Monday 6 February 2023. Please ensure you allow yourself enough time to complete the tests and submit your application. We cannot accept applications submitted after the closing date and time.
Successful candidates at the sifting stage will be invited to participate in an assessment centre.

Assessment centres are likely to be held virtually during the weeks commencing 20 and 27 March 2023. It may not be possible to offer any alternative dates for the assessment centre, so you are asked to note the timetable and to exercise flexibility through the recruitment and selection process.

If you are invited to attend an assessment centre, you will be asked to prepare a presentation based on a topic provided and you will be given at least one week to prepare your presentation. On the day of the assessment centre, you will deliver your prepared presentation, you will have a panel interview and you will be asked to complete a written exercise. The arrangements for the assessment centre will be confirmed in the written invitation.

We will be hosting an online event at 17.00 on Tuesday, 24 January, where we will give further details on the CMA and the Delivery Graduate Scheme, including the opportunity to hear from current scheme participants, and answer your questions. We would encourage applicants to attend this, and you can register for the event here Live Q&A event: CMA Grad Scheme Tickets, Fri 24 Feb 2023 at 17:00 , Eventbrite. The event will be recorded and will also be available to view on the CMA’s YouTube page.

Please note that the dates given here are only indicative at this stage and are subject to change. If you are unable to meet these timeframes, please let us know in your application.

Reasonable adjustments

We want to make sure no one is at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process.

For example, you may need wheelchair access at interview, or if you are deaf, a Language Service Professional. You might also require additional time to complete a timed assessment or a sign language interpreter to support with the relaying of information.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must pass a disclosure and barring security check.
People working with government assets must complete basic personnel security standard checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Charlotte Warmington
  • Email :
  • Telephone : 020 3738 6808

Recruitment team :

  • Email :

Further information

If your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should contact in the first instance. If you are not satisfied with the response you receive you can contact the Civil Service Commission

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