Associate User Experience (UX) Designer
Health and Safety Executive
Apply before Midday on Monday 10th April 2023

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About the job
Job summary
Diverse perspectives and experiences are critical to our success and we welcome applications from
all people from all backgrounds with the experience and skills needed to perform this role. We look
forward to receiving your application.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability
Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Health and Safety Executive (HSE) is the independent regulator for work-related health and safety. Our purpose is to protect people and the environment – we save lives and we are highly regarded both nationally and internationally. The benefits that our work brings to business, workers and the UK economy are clear. Improved health and safety risk management protects workers and translates into reduced sickness absence, lower healthcare and welfare costs, and better productivity.
At HSE, we work with one goal in mind – to help keep Britain’s workforce safe and healthy. Our work touches virtually every sector of Great Britain’s industries. Combining specialists from numerous fields, we strive to keep people and their working environments safe.
We don’t just inspect workplaces and investigate incidents, we campaign for better health and safety practice, we craft and review guidance and regulations, we provide specialist products and services both here and overseas, and we produce crucial research and statistics – all towards our goal of helping Great Britain work well.
Job description
Person specification
Key Responsibilities:
- Contribute to the creation of, or change to, transactions, products and content across both digital and offline channels
- Contribute to the development of design concepts and interpret evidence-based research, incorporating this into designs.
- Develop prototypes and iterative designs based on evidence of user needs and organisational outcomes.
- Push back on ‘accepted wisdom’ and legacy, paper-era processes where user research suggests a more user-focused way to achieve business outcomes and policy intent.
- Help to work out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.
- Collaborate with UX Designers and User Researchers (UR) to agree key research activities that will inform service design and to prioritise customer needs.
- Deliver designs that meet web standards, ensuring that key elements are built in from the outset and ensure services are designed to GDS standards and will meet GDS requirements for service assessments.
- Act as an ambassador for user interaction and user centred design. Develop, translate and communicate design principles, guidelines and best practice throughout HSE to build knowledge and optimise service design delivery.
Essential Skills and Experience:
- Knowledge of user interaction and design and how they contribute to the development of end-to-end government services through a variety of channels that are simple and straightforward to use and accessible
- Awareness of the tools and methodologies used to design services that are ‘end-to-end’ and ‘front-to-back’.
- An awareness of solving problems through design and how research and user participation can help with this.
- An awareness of agile ways of working, including the benefits of engaging with a multi-disciplinary/blended team.
- An understanding of how to translate user aims and needs, making disciplined design decisions based on available data and research evidence to produce effective designs
Key/priority Skills:
- User focus. Creative thinker with a real interest and understanding of designing services to meet user needs. You understand the importance of content and the role it plays in the design of services (Relevant skill level: practitioner)
- Prototyping. You know about prototyping and the value of it. You are aware of or may have used prototyping tools such as Figma and have a knowledge of the GOV UK Design system. You approach prototyping as a team activity. (Relevant skill level: novice)
- Evidence- and context-based design. You are able to take an open-minded approach and understand why iteration is important and can do it quickly. You can absorb large amounts of conflicting information and use it to produce simple designs. (Relevant skill level: practitioner)
- Communication skills. You are able to effectively share and explain ideas and design solutions and are able to facilitate discussions within a multidisciplinary team (Relevant skill level: practitioner)
- Community collaboration. Proven experience of working collaboratively within a group, engaging with others in varying types of feedback (Relevant skill level: practitioner)
- Agile working. You have an understanding of agile principles, including an awareness of agile tools and ceremonies. You can adapt and reflect and be resilient. You have the ability to see outside of the process. (Relevant skill level: practitioner)
Other Skills:
- Digital perspective. You are responsive to changes in technology, adapting your approach accordingly. You can make decisions to meet user needs in the government context. You understand the importance of accessibility and assisted digital and can learn to design services to meet users needs. (Relevant skill level: practitioner)
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Delivering at Pace
- Working Together
We only ask for evidence of these behaviours on your application form:
- Changing and Improving
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
We invest in our people with:
- Competitive rates of pay.
- Access to the highly competitive Civil Service Pension Scheme to which HSE contribute 27.1% far more than in the private sector.
- Family friendly policies and working hours to help balance your home life and career.
- 25 days annual holiday, plus bank holidays and Civil Service privilege leave
- Competitive parental leave benefits.
Allowances – permanent role only:
This post is eligible for Excess Fares Allowance. A successful internal candidate currently based at another office may be entitled to Excess Fares Allowance in line with HSE policy (http://intranet/finance/expenses/excess-fares-allowance-policy.htm)
Things you need to know
Selection process details
As part of the application process you will be asked to complete the following:
- A CV that displays your career history, skills, experience and qualifications
- 500 word statement of Suitability based on the job description above
- 250 words on the behaviour 'Changing and Improving'.
- Candidates will be required to do a presentation of their work at interview. Further details will be provided to shortlisted candidates at that stage.
The sift is due to take place the week commencing 10/04/2023. You will be assessed on your CV, statement of stability and the behaviour Changing and Improving.
The interviews are due to be held during the week commencing 17/04/2023. You will be assessed on the four behaviours listed in the advert Changing and Improving, Communicating and Influencing, Working Together, Delivering at Pace and a Presentation.
The sift is due to take place the week commencing 10/04/2023. You will be assessed on your CV, Statement of Suitability and Lead Behaviour 'Changing and Improving'
It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful in their application. For a summary of HSE terms and conditions as part of Civil Service Reform, please see the attached document.
Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.
If you have a disability and you need an application form in an alternative format or you would like to know more about our recruitment process, please contact: hr.resourcing-team@hse.gov.uk
Feedback will only be provided if you attend an interview or assessment.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : Daniel Williamson – Research and Design Lead
- Email : Daniel.Williamson@hse.gov.uk
- Telephone : 07878620978
Recruitment team :
- Email : hr.resourcing-team@hse.gov.uk
Further information
HR Resourcing Team, 2.3 Redgrave Court, Merton Road, Bootle, Merseyside, L20 7HS. If you are not satisfied with the response you receive from the Department, you can contact Civil Service commissioners:
https://civilservicecommission.independent.gov.uk/code/civilservicecodecomplaints/