SEO Delivery Manager

Ministry of Housing, Communities & Local Government

Closing date: 28 Jan 2019

Reference number



£38,112 (London)


Senior Executive Officer

Contract type


Business area

Other - Analysis and Data

Type of role

Operational Delivery
Project Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time


37 hours per week

Number of posts



City of Westminster, London, SW1P 4DF

About the job

Job description

Are you passionate about using cutting-edge technology to gain powerful insights from data? Do you thrive on development and delivery in a fast-paced environment? If so, we would love to hear from you.

Our ambition is to transform MHCLG into a department which truly uses its data to power policy thinking, to monitor progress and outcomes, and uses the latest digital tools to make daily tasks insightful and straightforward. We want to enable better decision making and collaborative working. We want to provide powerful new insights for our policies and their impact and outcomes in different places. We want to streamline and reduce the effort to provide latest data in briefings and provide access to performance metrics from any device, anywhere. We want everyone in the organisation to be able to easily see what data MHCLG holds, and then be able to access and use that data in their work.

Our key priority is to introduce the latest cloud technologies so that MHCLG Analysts and the wider Department can:

● Quickly and efficiently acquire, store and link together significant new and complex data sources – in particular on land and property.

● Introduce new analytical techniques (particularly Data Science applications), to glean powerful insights from this growing data portfolio.

● Prepare and share high-impact outputs with partners and users, including making greater use of interactive digital tools.

You will be joining us at the beginning of an exciting work programme to modernise our significant portfolio of digital, analytical, data and technology products and services. These include:

● Rationalising and streamlining analytical data stores – with an innovative new data catalog to help users discover, safely and securely access and re-use our datasets and associated outputs via a range of analytical tools.

● The Data Analytics Platform – available from end-November, the DAP will be new cloud technology hosted with Amazon Web services. It replaces current internal legacy analytical systems and databases, enabling us to improve how we store, process and glean insights from our growing statistical and geographic data sources.

● OpenDataCommunities – the Department’s flagship service for publishing and sharing its data in fully open, accessible and re-usable forms.

● Expanding our ‘Data Science’ function – introducing new tools and analytical techniques to enrich intelligence and insights for priorities in the MHCLG’s single departmental plan.

The Role

You will help us to deliver user-centred improvements to our analytical databases and digital tools and you will be part of a specialist team leading innovative work for analysts and MHCLG as a whole to transform how we acquire, store, analyse and use our rapidly expanding data portfolio.

Drawing on your management and team leadership expertise, you will ensure that our analytical tools and databases meet the technology standards and business requirements, and successfully deliver these iteratively into production.

Delivery management is new to the team, so you’ll also need to be a strong advocate for this way of working. You’ll need to help mentor the stakeholders you work with as well as your immediate colleagues, and help embed the philosophies of continuous improvement in the department.

Key Responsibilities

You will be responsible for steering & managing delivery of projects to improve ICT services and platforms focusing around the portfolio of digital data and technology products and services.

You will support in establishing new delivery processes in line with the teams overall product roadmap and data strategy as well as ensure that performance standards are maintained

Working with the Senior Delivery Manager, you will employ Agile approaches to ensure consistency, transparency and predictability across our team and the project/service lifecycle – from sprint planning, through to sprint demos and retrospectives. You will help to ensure the team: shares their achievements and expertise; is protected from external influences that slow down the delivery pace; and, successfully overcome any blockers.

You will also support delivery of the Department’s Data Strategy: coordinating with relevant Product and Delivery Managers to gather and report progress and issues to MHCLG’s Data Programme Board.

Key Criteria

Successful candidates will be able to demonstrate the following skills & experience:

● A successful track record as a Delivery Management Professional.

● Experience of using Agile methodologies to deliver a range projects, products and/or services.

● A strong technical background, ideally backed by experience in defining and managing delivery of
digital tools or databases for specialist (analytical) user communities.

● Proven experience of balancing conflicting priorities and an ability to manage your own workload where it spans across multiple areas/teams.

Successful candidates will be able to demonstrate the following personal attributes:

● You will be professionally curious taking an interest in the wider community and always looking for the next big thing.

● You will be a strong advocate for continuous professional development and be an ambassador for changing the culture across government.



Civil Service pension schemes may be available for successful candidates.


Transfers across the Civil Service on or after 4 October 2018:

Staff transferring from other government departments to a new PAYE scheme on any type of move other than TUPE/COSOP will lose their access to salary sacrifice for childcare. However, MHCLG do have childcare voucher scheme for under-5s and have a staff benefits scheme offering cycle to work and discounted shopping vouchers.

For further information about the benefits available to MHCLG employees, please see the attached Candidate Pack.

Things you need to know


Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check.

Nationality statement

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details

How to apply:

Please submit your CV and statement of suitability outlining how your skills are suited to the role. Please follow the link to Be Applied to submit your CV and to answer the suitability question. Your CV and suitability question should outline how your skills are suited to the role thinking about the key criteria as listed in the job description.

If we receive high volumes of applications then we shall carry out the sift against the following capabilities from the key criteria:

• Proven experience of using agile methodologies to deliver a range of project, products or services

• Evidence of a strong technical background

• Experience of managing conflicting priorities

Final interviews may also include an additional assessment or presentation exercise. Please note that your CV must demonstrate evidence of the key criteria for you to be progressed to the next stage.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Terms & Conditions

If you are already an MHCLG member of staff; and are interested applying for this role on a level transfer basis (ie at the same grade), please search for ‘apply for an internal vacancy’ on our intranet page for details on how to apply for this role.

Please note that existing MHCLG staff currently within their probation period are required to complete their probation period within their current role before taking up a new appointment if successful.

• The salary for this role is £38,112 (London) or £34,973 (National), in exceptional circumstances, a salary of up to £1,000 higher might be available.

• For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable.

Apply and further information

Contact point for applicants

For further information about this role, please contact or

Sift/interview dates and location

Sifting is envisaged to take place W/C Monday 28th January 2019 with interviews provisionally scheduled for W/C Monday 11th February at 2 Marsham Street, London.

Further information

In the event that we identify more appointable candidates than we currently have posts available, we will hold applicant details on a reserve list for a period of 12 months from which further appointments can be made. This may include roles at a lower grade. Candidates placed on a reserve list will be informed of this. Due to the length of time CTC checks can take, our HR Shared Services team will contact reserve list candidates for London based roles to commence CTC checks. Those candidates who do not wish to remain on the reserve list should contact to be removed from the reserve list.

Important note
Successful candidates for roles based in our 2 Marsham Street building must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check and the process can take up to 8 weeks to complete.

You are therefore required to complete the attached Annex A form (PART A ONLY) and either email the signed version directly to Alternatively, you can post the completed form to MHCLG HR, Ground Floor, Rosebrae Court, Woodside Ferry Approach, Birkenhead, CH41 6DU. This will be processed in cases only where the candidate should be successful in applying for the post. The remainder will be securely destroyed.

Please note that successful candidates will need to pass the CTC security checks – this requires you to have been resident in the UK for the past 3 years. Please refer to the attached document “MHCLG Notes on Security Clearance” for further information on Counter Terrorism Clearance (CTC). Thank you.

Candidates should also note that with effect from 1st August 2018 the department will also check all applicants who are successful at interview, against the Internal Fraud Database (IFD) held by the Cabinet Office. In accordance with the Civil Service Internal Fraud Policy, any applicant who is included on the IFD will be refused employment by MHCLG. Please see detail on attached Internal Fraud Database document.

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