Immigration Enforcement - Operational Capabilities - Recruitment Support Officer
Home Office
Apply before 11:55 pm on Friday 3rd May 2024
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About the job
Job summary
Job description
We are looking for a candidate who wants real stretch and development in their everyday roles.
You will have a key role to play in the smooth running of the Recruitment and Workforce Planning team within the Operational Capabilities Command (OCC) and Enforcement Compliance and Crime (ECC) command. You will be required to manage a wide range of tasks that are often urgent, complex and sensitive. You must therefore be able to build a sound, high level knowledge of recruitment and workforce planning principles.
Person specification
We are looking for an individual to confidently join a team to assist the Recruitment and Workforce Planning team.
Responsibilities
- Assisting with all recruitment aspects for ECC, including management of various recruitment campaigns and updating of recruitment trackers.
- Arranging health checks for new joiners into ECC operational teams and facilitating the health checks in various locations.
- Sharing management of the team inboxes, responding to campaign queries, cascading e-mails and collating responses as required.
- Managing of the wide uniform order and stock management.
- Supporting with the management of outreach events and attendance.
- Drafting and uploading of job adverts onto appropriate systems.
- Supporting recruitment managers within the team, offering resilience through the team.
- Supporting delivery of key objectives (including arranging interviews in person/virtual, car parking management and approval of timesheets/expenses).
- Travelling across the UK may occasionally be required.
- Managing staff may be required.
Essential Criteria
Candidates must be able to demonstrate:
- Excellent communication and written skills with internal and external stakeholders.
- Strong organisational skills.
Desirable Criteria
- Experience of engagement with senior colleagues.
- Ability to make informed decisions within work area.
- Ability to implement change when identified.
- Experience, or knowledge of the recruitment and/or workforce planning process.
- Strong IT skills, particularly MS Excel/Word.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Working Together
We only ask for evidence of these behaviours on your application form:
- Making Effective Decisions
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
Things you need to know
Selection process details
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
As part of the application process, you will be asked to complete:
- A statement of suitability (personal statement) (maximum 500 words)
- Provide evidence of the Lead behaviour Making Effective Decisions (250 words maximum)
Further details around what this will entail are listed on the application form.
The statement of suitability should be aligned to demonstrate your skills and experience for the role and how you meet the essential criteria as detailed in the job description.
For guidance on how to construct your personal statement, you are encouraged to visit Civil Service Careers. Links – Statement
For guidance on how to construct your behaviour examples, you are encouraged to visit Civil Service Careers. Links –Behaviours
The sift will be held on the behaviour Making Effective Decisions and the statement of suitability (personal statement).
However, if a large number of applications are received, the sift will be conducted on the statement of suitability (personal statement) only.
The statement of suitability will be scored first for all candidates. Those candidates who achieve the minimum pass score for the statement of suitability, will progress to a further sift where the behaviour will be scored. These candidates will therefore receive a sift score for both elements. Candidates who fail to meet the minimum pass score for the statement of suitability will not have their behaviour scored and will therefore only receive a sift score for the statement of suitability.
If you are successful at sift stage, you will be invited to an interview which will be a blended approach of strength-based questions and behaviour-based questions on all listed behaviours.
Strengths are the things that you do regularly, do well and that motivate you. To find out more about strength based questions click here
Problems during the application process
If you experience accessibility problems with any attachments on this advert, or you think you’ve made a mistake on an initial application (e.g. you have ticked the incorrect eligibility box), please contact hocandidates.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we may not be able to reopen your application.
Please note, we cannot make amendments to any part of the application.
Please use the following in the subject line in your email if you need to get in contact with us about your initial application “Please re-open my application – Vacancy Ref 349705 CLOSING DATE 03/05/24.
For reasonable adjustments queries or requests, please see details with reasonable adjustments section.
Tie break decisions
The strengths and/or behaviours being assessed will be ranked in order of importance to enable us to differentiate between candidates with tied interview scores. Please note that the order in which behaviours are listed in the advert does not necessarily reflect the order of importance.
Sift and Interview dates
Sift is expected to take place week commencing 6th May 2024.
Interviews are expected to take place week commencing 27th May 2024.
We will try to meet the dates set out in the advert, however on occasions these dates may change.
Interviews will be carried out via video. Candidates will be required to have access to:
- A laptop (personal or work) with a working webcam
- Good internet connection
- Microsoft Teams
Further information
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
For further information on National Security Vetting please visit the following page https://www.gov.uk/government/publications/demystifying-vetting
Candidates Please Note:
Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. All applications are screened for plagiarism and copying of examples/answers from internet sources. If any is detected the application will be withdrawn from the process. Further action, including disciplinary action, may be considered in such cases involving internal candidates. Providing false or misleading information would be contrary to the core values of honesty and integrity expected of all Civil Servants.
If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e.: outside the civil service. If you are eligible to apply for a role, you are required to select yourself as an external applicant and not internal when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you become successful in being made an offer of employment after the Interview stage.
We encourage applications from candidates who wish to work part-time however not all work patterns can be supported within this role, successful candidates should discuss work patterns with the vacancy holder ahead of accepting any offer.
Flexible working
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estates capacity, by Spring 2024. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details).
A reserve list may be held for a period up to 12 months from which further appointment may be made.
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people are able to bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate’s responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks.
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
- Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs
- Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
- Name : Home Office Resourcing Centre
- Email : HORCCampaignTeamIE@homeoffice.gov.uk
Recruitment team
- Email : HOrecruitment.grs@cabinetoffice.gov.uk
Further information
HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.
